223 customer experience program manager jobs at 112 companies in Gilroy, CA
4w
Save
Mark Applied
Hide
4w
Customer Program Manager - Automotive
Santa Clara, California, United States
$200k-$322k/yrOnsiteFull Time
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
12+ YOE12+ years program/project management experience in automotive or embedded industry, strong technical/engineering background, BS/MS in Engineering/CS or equivalent, experience with ML/data workflows, global program leadership and OEM customer engagement.
NVIDIANASDAQ: NVDA: Designs GPU-accelerated computing and artificial intelligence hardware.
12+ YOE12+ years program management experience in cloud/AI/physical AI industries; strong technical background in hardware/software, excellent communication, and ability to lead global cross-functional programs.
IntelNasdaq: INTC: Designs and manufactures microprocessors and semiconductor components.
5+ YOEBachelor's in CS/CE/EE,5+ years program/project management in high-tech,experience with large partners,multi-level stakeholder interfacing,PMP preferred,knowledge of Ethernet and PLC/Agile/Waterfall.
User Experience and Support Program Manager - USDS
San Jose, California, United States
$88k-$203k/yrOnsiteFull Time
TikTok USDS Joint Venture: Operates and secures TikTok services for U.S. users.
5+ YOEBA/BS,5+ years program management or customer support operations experience in tech/finance/e-commerce/digital payments,proficiency with data analysis and visualization (Excel,Tableau) and Ticketing/CRM,strong communication and escalation experience.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
AMAXTaiwan Stock Exchange: 6933: Designs and manufactures GPU-accelerated AI and HPC computing infrastructure.
3+ YOE3+ years program management experience in electronics-related hardware manufacturing; Bachelor's degree; strong communication and customer service skills; client-facing and management experience preferred; engineering background a plus.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
4+ YOEBachelor's in technical discipline preferred,4+ years related connector-industry experience,ability to read technical drawings,present to management,perform root cause analysis,and manage customer communication and program budgets.
Project Management software, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
MediaTekTaiwan Stock Exchange: 2454: Designs and develops system-on-chip solutions for electronic devices.
8+ YOE8+ years in engineering or program management for SoC/platforms; bachelor's degree in relevant field; embedded systems experience (Android, Linux/Yocto, RTOS); customer-facing, stakeholder communication, risk mitigation, and global coordination skills.
SanminaNASDAQ: SANM: Designs and manufactures complex electronics and mechanical systems.
2+ YOEBachelor's in engineering, minimum 2 years program-management or related experience, Excel and PM tool proficiency, U.S. government contract experience (FAR/DFARS), strong communication and customer focus.
Ichor HoldingsNASDAQ: ICHR: Designs and manufactures fluid delivery systems for semiconductor manufacturing.
5+ YOEProgram management experience in semiconductor/advanced manufacturing, customer-facing program delivery, strong communication, analytical skills, MRP/Oracle/Agile knowledge, and ability to develop metrics and manage budgets.
MRP, Oracle Cloud, Agile, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
EOTECH: Manufacturer of advanced electro-optical sighting and tactical systems.
7+ YOE7+ years program/product management experience, strong NPD and customer-facing program leadership, bachelor’s in engineering/business, PMP preferred, proficiency with MS Project, Jira, Agile/Waterfall, and Microsoft Office.
Microsoft Project, Jira, Agile, Waterfall, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Excel, Truth in Negotiations Act (TINA)
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
4+ YOE4+ years related experience in connector or electronics industry, bachelor\u0002s in technical discipline preferred, program planning/budgeting, technical leadership, customer communication, DFM and root cause analysis skills.
Project Management software, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Proven track record developing and maintaining complex software platforms, tools, and processes that deliver innovative end-to-end customer experiences.
Renesas ElectronicsTokyo Stock Exchange: 6723: Designs and manufactures semiconductors for automotive and industrial systems.
8+ YOEBachelor's in Engineering/Business; 8+ years program/product/operations experience in semiconductors, power electronics, or infrastructure; strong NPI, supply chain, ramp, cross-functional leadership, and analytics skills.
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
10+ YOE10+ years leading complex cross-functional SaaS programs; experience building initiatives from scratch, designing governance and execution frameworks, using data, influencing leaders, and communicating across audiences.
eCMMS: Provides electronics packaging and reverse logistics for major manufacturers.
4+ YOEBachelor's degree required, 4+ years program/project/operations experience in electronics or technology manufacturing; experience leading NPI to mass production, cross-functional coordination, and customer-facing programs; MBA preferred.
OSI SystemsNASDAQ: OSIS: Manufacturer of specialized electronic systems for security and healthcare.
3+ YOEHigh School required; BA/BS preferred; 3+ years PCB/flexible PCB experience; MS Office proficiency; strong time management and teamwork; customer-facing communication.
OSI SystemsNASDAQ: OSIS: Manufacturer of electronic systems for security and healthcare markets
3+ YOE3+ years PCB-related experience, HS required (BA/BS preferred), ability to generate proposals, review designs/specs, manage customers, prioritize tasks, and use Microsoft Office; strong communication skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
Sr. Program Manager - Global Customer Questionnaires, Customer Site Visits & Customer Relations (San Jose, California, United States)
San Jose or North America or Europe or Asia or Africa or Australia
OnsiteFull Time
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
10+ YOE10+ years program management experience in technology or manufacturing; knowledge of ISO/environmental/data center compliance; expertise in questionnaire optimization, audit coordination, customer relations, and global stakeholder management.
Penguin SolutionsNASDAQ: PENG: Provides high-performance AI and edge computing infrastructure solutions.
10+ YOEBachelor's degree, 10+ years leading complex customer-facing technology programs, strong program leadership, executive communication, risk management, and experience delivering enterprise AI/HPC/data center programs.