Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Systems & Technology Research: Develops advanced technology for national security and defense applications.
Program management experience supporting DoD/IC programs, ability to manage technical portfolios, communicate with customers, track risk/schedule, and obtain security clearance.
Canopy Aerospace & Defense: Manufacturer of advanced thermal and signature-reducing aerospace materials.
4+ YOEAssociate's or Bachelor's in Engineering/Business or equivalent experience, 4+ years program/project management or production planning in aerospace/defense/advanced materials, ERP and customer portal experience, proficiency with Microsoft Project/Smartsheet/Jira/Microsoft Excel, ability to obtain U.S. security clearance.
ERP, customer portals, Microsoft Project, Smartsheet, Jira, Microsoft Excel, PLM systems, CAD
ViasatNASDAQ: VSAT: Provides global satellite broadband and secure networking communication services.
8+ YOE8+ years program management supporting government customers, technical bachelor's or equivalent, active DoD Secret clearance, program lifecycle and contractual delivery experience, aviation/aerospace background, travel up to 25%.
Emerald Technologies: Provides design and manufacturing services for complex electronic assemblies.
10+ YOE2+ MgmtBachelor's degree in related field; 10+ years in program management; 2+ years leading teams; manufacturing/EMS experience; strong customer relations and Excel skills.
Stevanato GroupNYSE: STVN: Manufacturer of pharmaceutical drug containment and delivery systems.
5+ YOE5+ years injection molding/manufacturing experience, BS in Engineering or equivalent, knowledge of ISO 9001/ISO 13485 and FDA 21 CFR 820, PMP preferred, proficiency in estimating, quality planning, and customer-facing program leadership.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Project, Minitab, CAD, GD&T
Irvine or Fremont or Manteno or Ohio or China or Japan or Europe
$200k-$240k/yrOnsiteFull Time
Gotion High-techShenzhen Stock Exchange: 002074: Develops and manufactures lithium-ion batteries and energy storage systems.
3+ YOE5+ MgmtBachelor's in engineering,5+ years technical program management,3+ years automotive/EV product development experience,knowledge of battery cell/pack systems,DV/PV APQP PPAP experience,ability to travel and communicate with OEM customers.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
7+ YOE3+ Mgmt7+ years leading large-scale technical programs, 3+ years customer-facing experience, AWS/cloud knowledge, program delivery, executive communication, and cross-functional coordination.
10+ YOEBachelor's or equivalent,10 years customer-facing experience driving customer development programs, experience with Looker and cross-functional initiatives, strong communication and program management skills.
Sciens Building Solutions: Provides integrated fire, security, and life safety systems.
2+ YOE2+ years construction project management experience, knowledge of codes and OSHA, ability to manage budgets, schedules, estimates, and customer communications; NICET preferred.
NikkisoTokyo Stock Exchange: 6376: Designs and manufactures precision fluid control and industrial equipment.
5+ YOE5+ years project management experience in engineering/product environments, strong communication, data management, change and customer relations, negotiation and performance management skills; PMP preferred.
Jensen Infrastructure: Designs and manufactures concrete products for infrastructure projects.
3+ YOE3+ years project management experience (precast or building materials preferred), bachelor’s in civil engineering or construction management preferred, experience with BOMs, estimating, CRM, scheduling, safety and customer communication.
Qcells: Provider of solar modules, energy storage, and EPC services.
8+ YOEBachelor's degree,8+ years experience in customer service/operations/account management or related roles,proficiency with Salesforce,Confluence,JIRA,Microsoft Office,leadership,analytical and project management skills.
Professional Expert, Program Assistant - Art Gallery
San Bernardino, California, United States
$20-$49/hrOnsitePart Time, Temporary
San Bernardino Community College District: Operates community colleges and public broadcasting in San Bernardino.
0.5+ YOE6–12 months gallery or museum experience; preferred bachelor's or master's in visual arts, art history, museum/gallery management or arts administration; strong written/verbal communication, organization, customer service, research, and graphic design skills.
Alteryx: Provides an automated data analytics and data science platform.
10+ YOEBachelor's in CS/IS/Business/Engineering,10+ years leading enterprise business systems or digital transformation, experience with customer-facing web apps, strong agile product management and stakeholder skills.
Community Interface Services: Provides community-based support services for individuals with disabilities.
1+ YOEHigh school diploma, 1+ year office/customer service experience, strong Excel/Outlook/Word skills, QuickBooks Online preferred, strong attention to detail, communication, and ability to process high-volume financial transactions.
Microsoft Excel, Microsoft Outlook, Microsoft Word, QuickBooks Online
10+ YOEU.S. citizen with active TS/SCI clearance, Master’s degree (or equivalent experience), 10+ years related experience, product/program management experience, RF collection expertise, customer engagement, and up to 25% travel.
AlconNYSE: ALC: Manufactures ophthalmic surgical equipment and vision care products.
5+ YOE5+ years relevant implementation/project experience; Bachelor's degree or equivalent; strong project implementation, customer-facing, and communication skills; experience with SaaS and healthcare environments preferred.