Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Systems & Technology Research: Develops advanced technology for national security and defense applications.
Program management experience supporting DoD/IC programs, ability to manage technical portfolios, communicate with customers, track risk/schedule, and obtain security clearance.
TE ConnectivityNYSE: TEL: Manufacturer of electronic connectors and sensors for global industries.
2+ YOE2+ years program or customer-facing experience, bachelor\u0002s degree or equivalent, strong communication, cross-functional coordination, problem-solving and stakeholder management.
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
10+ YOE10+ years leading complex cross-functional SaaS programs; experience building initiatives from scratch, designing governance and execution frameworks, using data, influencing leaders, and communicating across audiences.
Canopy Aerospace & Defense: Manufacturer of advanced thermal and signature-reducing aerospace materials.
4+ YOE4+ years in project management/production planning in aerospace/defense, Associate's/Bachelor's or equivalent experience, ERP and customer portal experience, MS Project/Smartsheet/Jira/Excel proficiency, ability to obtain U.S. security clearance.
ERP, MS Project, Smartsheet, Jira, Excel, PLM, CAD
Tillster: Digital ordering and engagement platforms for restaurant chains.
5+ YOE5+ years in program/project management or client delivery; experience with large, multinational customers; strong communication; Agile/Scrum preferred; bachelor's degree.
ViasatNASDAQ: VSAT: Provides global satellite broadband and secure networking communication services.
8+ YOE8+ years program management supporting government customers, technical bachelor's or equivalent, active DoD Secret clearance, program lifecycle and contractual delivery experience, aviation/aerospace background, travel up to 25%.
Northrop GrummanNYSE: NOC: Designs and manufactures advanced aerospace and defense systems.
5+ YOEBachelor's in a STEM discipline and 5+ years related program/project management experience in aerospace; strong financial management, EVM experience, IPT leadership, customer communication, and US citizenship required.
Earned Value Management (EVM), Estimate at Complete (EAC)
Anduril Industries: Defense technology building autonomous military hardware and software.
5+ YOEManage end-to-end airborne electronic warfare programs including scope, schedule, budget, risk, customer interface, flight test, and platform integration; 5+ years defense program experience and active U.S. Secret clearance required.
Northrop GrummanNYSE: NOC: Develops and manufactures advanced aerospace, defense, and space systems.
5+ YOESTEM degree with substantial related experience, 5+ years program management, EVM and MS Project experience, proposal and budget development, risk/opportunity management, customer-facing and leadership skills. US citizenship required.
Earned Value Management (EVM), Microsoft Project, Integrated Master Schedule (IMS)
Irvine or Fremont or Manteno or Ohio or China or Japan or Europe
$200k-$240k/yrOnsiteFull Time
Gotion High-techShenzhen Stock Exchange: 002074: Develops and manufactures lithium-ion batteries and energy storage systems.
3+ YOE5+ MgmtBachelor's in engineering,5+ years technical program management,3+ years automotive/EV product development experience,knowledge of battery cell/pack systems,DV/PV APQP PPAP experience,ability to travel and communicate with OEM customers.
Harbour Outdoor: A family-owned luxury outdoor furniture brand designing and manufacturing collections in-house for residential, hospitality, and commercial spaces.
2+ YOE2+ years order or project management experience in trade/wholesale/contract/hospitality; proficiency with NetSuite or similar ERP; strong written/verbal communication; ability to self-manage high-volume orders and create organizational systems.
Hyundai America Technical CenterKorea Exchange: 005380: Designs and engineers vehicles for the North American market.
6+ YOE6+ years in automotive OEM, EV/public charging, mobility or related industry; experience managing cross-functional programs and external partnerships; translate customer insights into strategies; Bachelor's preferred; Master's a plus.
U.S. Navy: Conducts maritime defense and provides aircraft maintenance services.
1+ YOEOne year of specialized experience at GS-13/DA-05 equivalent leading cross-functional teams, serving as customer advocate, managing ERP systems support and modernization, evaluating business processes, and presenting program status to senior leaders.
Senior Director, Program Management - Data Center Custom Silicon
San Diego or Santa Clara
$228k-$342k/yrOnsiteFull Time
QualcommNASDAQ: QCOM: Designs and manufactures semiconductors and wireless telecommunications products.
10+ YOE5+ MgmtBachelor's in Engineering/CS,10+ years program management experience in semiconductors or hardware,experience with custom silicon programs,strong executive communication and cross-functional leadership,people management experience preferred.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
7+ YOE3+ Mgmt7+ years leading large-scale technical programs, 3+ years customer-facing experience, AWS/cloud knowledge, program delivery, executive communication, and cross-functional coordination.
PROGRAM COORDINATOR (Part Time) - CONTRACT CLASSES & SPONSORSHIPS
Huntington Beach, California, United States
$20-$26/hrOnsitePart Time, Temporary
Huntington Beach: City government providing public safety and community services.
3+ YOEThree years recreation or contract-class management experience, high school diploma, valid California driver, CPR/First Aid/AED within 3 months, ability to lift 50 lbs, customer service and program administration skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, InDesign
12+ YOEBachelor’s degree in engineering or a technical discipline and 12+ years of related experience; leadership of complex programs, Agile development, customer engagement, risk assessment, and technical solution development required.
10+ YOEBachelor's or equivalent,10 years customer-facing experience driving customer development programs, experience with Looker and cross-functional initiatives, strong communication and program management skills.