223 customer experience program manager jobs at 153 companies in Joliet, IL

2w
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Customer Program Manager
Dallas or Murray Hill or Naperville or Washington D.C.
HybridFull Time
Nokia
NokiaNYSE: NOK: Sells telecommunications infrastructure and software for global network operators.
5+ YOEPMP or equivalent, 5+ years project/program experience, change management experience, financial forecasting and budget management knowledge, ability to lead customer projects and teams.
17h
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Vice President, Affluent Customer Experience Manager
New York or Columbus or Delaware or Plano or Chicago
$124k-$195k/yr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
6+ YOE6+ years in financial services product/process/customer experience or project management; strong project management, stakeholder influence, analytics, and communication skills; bachelor\u0002s or equivalent.
1mo
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
Nexamp
Nexamp: Provides community solar and energy storage solutions.
6+ YOE2+ Mgmt6+ years in project/program/operations management, 2+ years managing teams, Bachelor's in a related field, experience leading cross-functional initiatives, change management, building PM frameworks, stakeholder influence, and data-driven prioritization.
3w
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Program Manager
Schaumburg, Illinois, United States
$110k-$140k/yr OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
8+ YOEBachelor's in engineering, 8+ years program management experience (preferred in connector industry), customer engagement, program budgeting, risk management, DFM, and ability to read technical drawings; proficiency with project management tools and Microsoft Office.
Project Management software, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Principal Program Manager
Chicago, Illinois, United States
$157k-$206k/yr HybridFull Time
Snowflake
SnowflakeNYSE: SNOW: Cloud-based platform for data storage, processing, and analytics.
10+ YOE10+ years program management experience delivering complex data/cloud programs for Fortune 500 customers; trusted advisor to C-suite; experience in data warehousing, BI, cloud, executive communication, and risk/roadmap management.
Snowflake, Agentic AI
3d
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Program Manager Associate
Buffalo Grove, Illinois, United States
$58k-$88k/yr OnsiteFull Time
Plexus
PlexusNASDAQ: PLXS: Engineering and manufacturing solutions for complex products.
1+ YOEProvide tactical and administrative support to program managers, prepare delivery reports and customer materials, run OTD/backlog/revenue reports, interface with customers and cross-functional teams.
3d
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Program Manager Associate
Buffalo Grove, Illinois, United States
$58k-$88k/yr OnsiteFull Time
Plexus
PlexusNASDAQ: PLXS: Electronics design, manufacturing, and supply chain services.
1+ YOEBachelor's degree preferred with 1+ years related experience; provides administrative and tactical program support, prepares reports and customer materials, and coordinates delivery activities.
3d
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Global Head of Customer Experience, Property Management
Chicago or Dallas or New York City or San Francisco
$275k-$330k/yr RemoteFull Time
JLL
JLLNYSE: JLL: Global commercial real estate and investment management services.
15+ YOE15+ years senior property/facilities/real estate operations leadership with multi-region scope, P&L ownership, client retention and people development experience; strong commercial, data-driven and program management skills.
2w
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Director of Customer Experience
Homewood, Illinois, United States
OnsiteFull Time
Aliya Healthcare
Aliya Healthcare: Provides skilled nursing and rehabilitation services in Illinois facilities.
1+ YOEHigh school diploma, 1+ year experience, strong communication skills, ability to read/write English, oversee customer service programs and support departments.
1mo
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Senior Technical Program Manager
United States or Redmond or Mountain View or Austin or Houston or Chicago or New York or Cambridge or Atlanta
$120k-$235k/yr OnsiteFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
4+ YOEBachelor's degree and 4+ years experience in engineering/product/technical program management/data analysis or equivalent; 2+ years managing cross-functional projects; experience with customer-facing engineering engagements; cannot sponsor work visa.
1w
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Technical Program Manager, Battery
Irvine or Fremont or Manteno or Ohio or China or Japan or Europe
$200k-$240k/yr OnsiteFull Time
Gotion High-tech
Gotion High-techShenzhen Stock Exchange: 002074: Develops and manufactures lithium-ion batteries and energy storage systems.
3+ YOE5+ MgmtBachelor's in engineering,5+ years technical program management,3+ years automotive/EV product development experience,knowledge of battery cell/pack systems,DV/PV APQP PPAP experience,ability to travel and communicate with OEM customers.
1mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1w
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Head of Program Management
Buffalo Grove, Illinois, United States
$145k-$165k/yr OnsiteFull Time
Nemera
Nemera: Designs and manufactures medical devices for drug delivery.
5+ YOE3+ MgmtBachelor's in Engineering,5+ years program/project management,3+ years supervisory experience,industrialization/mass production experience preferred,strong leadership,customer-facing and organizational skills.
1mo
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Strategic Program Manager / Gerente de Programas Estratégicos, Santa Catarina (Monterrey, México area)
Santa Catarina or Monterrey or San Francisco or Chicago
OnsiteFull Time
Fictiv
Fictiv: On-demand manufacturing platform for custom mechanical components.
5+ YOEBachelor's in engineering, 5+ years managing programs in product engineering or manufacturing, hands-on NPD/NPI/APQP experience, expertise with multiple manufacturing processes, customer-facing program leadership, strong program management and communication skills.
3w
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Sr. Customer Solutions Manager, FSI Capital Markets
Boston or Atlanta or New York or Chicago or San Francisco
$154k-$208k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
7+ YOE7+ years leading large-scale technical programs, 4+ years customer-facing experience, bachelor’s in STEM or business, travel up to 30%, strong change management and communication skills.
AWS Services
5h
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Customer Account Manager
Chicago or Dallas
$123k-$137k/yr RemoteFull Time
Harness
Harness: AI-powered platform for automating software delivery and DevOps.
5+ YOE5+ years in customer success/technical account management or professional services in SaaS; program-management experience; proficiency with Salesforce, Gainsight, Jira; strong executive and technical communication; B.S. or equivalent experience.
Salesforce, Gainsight, Jira
5d
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Program Asst
Itasca, Illinois, United States
$27-$28/hr HybridFull Time
American Academy of Pediatrics
American Academy of Pediatrics: Promoting child health through medical standards and advocacy.
1+ YOEBachelor's degree required,1+ year administrative/customer service experience,proficiency in Microsoft Office,SharePoint,Teams,strong communication,organization,ability to handle travel/overtime/evening/weekend work.
Microsoft Office, Microsoft SharePoint, Microsoft Teams, AI
2w
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GOLF PROGRAM DIRECTOR
Aurora, Illinois, United States
$50/hr OnsitePart Time, Seasonal
Fox Valley Park District
Fox Valley Park District: Manages public parks and recreational facilities for local communities.
3+ YOEBachelor's in recreation/sports administration/business or equivalent, 3+ years related experience, MS Office skills, valid Illinois driver's license and own transportation, program supervision and customer service skills.
Microsoft Office
1mo
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Customer Care Area Manager
Schaumburg, Illinois, United States
$65k-$120k/yr OnsiteFull Time
Lennar
LennarNYSE: LEN: Builds and sells quality residential homes across the United States.
5+ YOE5+ years project management and customer service experience in construction/homebuilding; knowledge of building codes, blueprints, carpentry and structural design; high school diploma required, college preferred; valid driver’s license and clean driving record; Microsoft Office/Excel proficiency.
Microsoft Office, Microsoft Excel, Artificial Intelligence (AI)