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Customer Program Manager
Dallas or Murray Hill or Naperville or Washington D.C.
HybridFull Time
5+ YOEPMP or equivalent, 5+ years project/program experience, change management experience, financial forecasting and budget management knowledge, ability to lead customer projects and teams.
1mo
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Manager, Customer Experience Technology
Bellevue or Chicago or San Francisco or Washington or California or Colorado or Illinois or New York or Washington
$182k-$281k/yr HybridFull Time
3+ Mgmt3+ years managing software engineering/analyst teams, deep Salesforce (Service/Experience/Marketing/Communities) expertise, SaaS/PaaS experience (Salesforce, Workday, NetSuite, Anaplan, Xactly, Boomi), Agile delivery, bachelor's in CS or related.
Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Marketing Cloud, Salesforce Communities, Workday, NetSuite, Anaplan, Xactly, Boomi
1mo
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Sr. Manager, Customer Experience, Hub & EHR
Chicago, Illinois, United States
OnsiteFull Time
5+ YOEBachelor's degree and 5+ years client-facing or operations experience in customer experience strategy, consulting, or project management within healthcare/biotech; leadership, VoC research, GTM execution, stakeholder communication; proficiency with Office/Sheets and presentation tools; Looker/SQL/GenAI a plus.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Google Sheets, Google Slides, Looker, SQL, GenAI tools, Gemini, Claude
1mo
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years in project/program/operations, 2+ years managing teams, bachelor’s degree in business/public policy/project management/finance or related, proven experience leading cross-functional initiatives, change management, and stakeholder influence.
2w
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Program Manager
Schaumburg, Illinois, United States
$110k-$140k/yr OnsiteFull Time
8+ YOEBachelor's in engineering, 8+ years program management experience (preferred in connector industry), customer engagement, program budgeting, risk management, DFM, and ability to read technical drawings; proficiency with project management tools and Microsoft Office.
Project Management software, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Principal Program Manager
Chicago, Illinois, United States
$157k-$206k/yr HybridFull Time
10+ YOE10+ years program management experience delivering complex data/cloud programs for Fortune 500 customers; trusted advisor to C-suite; experience in data warehousing, BI, cloud, executive communication, and risk/roadmap management.
Snowflake, Agentic AI
1mo
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Senior Program Management Manager
Buffalo Grove, Illinois, United States
$143k-$214k/yr OnsiteFull Time
8+ YOELeads site program management, develops PM team, ensures contract delivery and customer satisfaction, drives financial results; Bachelor's degree preferred with 8+ years related experience.
3w
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Program Manager Sr
Buffalo Grove or Chicago
$108k-$162k/yr OnsiteFull Time
8+ YOELead Customer Focus Team, manage customer relationships and delivery planning, drive continuous improvement; Bachelor’s degree with 8+ years related experience preferred.
2mo
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Customer Experience Coordinator
Harwood Heights, Illinois, United States
$16-$17/hr OnsiteFull Time
1+ YOE0.5+ MgmtPromote customer experience, supervise front-end team, train associates, manage POS, ensure labor compliance, promote loyalty programs, and lead store operations.
1w
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Director of Customer Experience
Homewood, Illinois, United States
OnsiteFull Time
1+ YOEHigh school diploma, 1+ year experience, strong communication skills, ability to read/write English, oversee customer service programs and support departments.
1mo
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Senior Technical Program Manager
United States or Redmond or Mountain View or Austin or Houston or Chicago or New York or Cambridge or Atlanta
$120k-$235k/yr OnsiteFull Time
4+ YOEBachelor's degree and 4+ years experience in engineering/product/technical program management/data analysis or equivalent; 2+ years managing cross-functional projects; experience with customer-facing engineering engagements; cannot sponsor work visa.
3mo
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Program Manager, Global Clients
Chicago, Illinois, United States
$106k-$123k/yr OnsiteFull Time
10+ YOE10+ years project management in security integration, electronic security experience, HS diploma required (college preferred), proficiency with Microsoft Outlook/Word/Excel, team management and strong customer communication skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel
1w
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Technical Program Manager, Battery
Irvine or Fremont or Manteno or Ohio or China or Japan or Europe
$200k-$240k/yr OnsiteFull Time
3+ YOE5+ MgmtBachelor's in engineering,5+ years technical program management,3+ years automotive/EV product development experience,knowledge of battery cell/pack systems,DV/PV APQP PPAP experience,ability to travel and communicate with OEM customers.
1mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1w
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Head of Program Management
Buffalo Grove, Illinois, United States
$145k-$165k/yr OnsiteFull Time
5+ YOE3+ MgmtBachelor's in Engineering,5+ years program/project management,3+ years supervisory experience,industrialization/mass production experience preferred,strong leadership,customer-facing and organizational skills.
1mo
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Program Manager
Chicago or Boston
$150k-$170k/yr OnsiteFull Time
15+ YOE15+ years experience in production support/program management, strong application support (2nd line), proficiency with Java,.Net,Mainframe and databases, excellent customer-facing and incident management skills.
Java, .Net, Mainframe
1w
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Program Manager, Ambassador Resource Center, Patient Services
Mettawa or United States
$110k-$209k/yr RemoteFull Time
4+ YOEBS degree required; 4-5 years contact center/customer service experience; 2+ years supporting outsourced vendor operations; strong project, vendor management, communication and strategic skills.
IQVIA, Virtual Observe, Authenticx, MRL
1mo
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Strategic Program Manager / Gerente de Programas Estratégicos, Santa Catarina (Monterrey, México area)
Santa Catarina or Monterrey or San Francisco or Chicago
OnsiteFull Time
5+ YOEBachelor's in engineering, 5+ years managing programs in product engineering or manufacturing, hands-on NPD/NPI/APQP experience, expertise with multiple manufacturing processes, customer-facing program leadership, strong program management and communication skills.
3w
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Sr. Customer Solutions Manager, FSI Capital Markets
Boston or Atlanta or New York or Chicago or San Francisco
$154k-$208k/yr OnsiteFull Time
7+ YOE7+ years leading large-scale technical programs, 4+ years customer-facing experience, bachelor’s in STEM or business, travel up to 30%, strong change management and communication skills.
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