6d
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Customer Program Manager
Pittsburgh or Philadelphia
$130k-$181k/yr HybridFull Time
8+ YOEProgram management experience delivering complex customer-facing engagements; PMP or comparable certification; practical use of AI and automation; strong communication, financial, and technical judgment.
AI, automation, AI-enabled workflows, analytics, Agile, Waterfall
1w
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1w
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Program Manager
Philadelphia, Pennsylvania, United States
$59k-$72k/yr HybridFull Time
2+ YOEBachelor's degree and 2+ years' relevant experience or equivalent; attention to detail, clear written and verbal communication, deadline-oriented, customer service, process and software proficiency; cover letter required.
Canvas, Drupal
1mo
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Sr Program Manager (Bethlehem, PA, US)
Bethlehem, Pennsylvania, United States
$145k-$193k/yr OnsiteFull Time
10+ YOE10+ MgmtBachelor's in electrical/ network/ systems/ computer or related; 10+ years project/program management experience managing large utility/customer accounts ($100M+); strong leadership, communication, negotiation, P&L and MS Project skills; utility experience required.
Microsoft Office, Microsoft Project
1mo
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Associate Program Manager - SEEL
Burlington, New Jersey, United States
$75/yr OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree and 5 years experience in project management, customer service, or energy efficiency; 3+ years leading teams; financial/P&L experience; Microsoft Office/Excel proficiency; pass background and drug test.
Microsoft Office, Microsoft Excel
3w
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Free People Manager, Global Customer Experience & Insights
Philadelphia, Pennsylvania, United States
OnsiteFull Time
5+ YOE1+ Mgmt5+ years consumer/market research or CX/UX experience, multi-method research expertise, UX research experience, strong storytelling/data visualization, experience managing research programs and teams, Bachelor’s degree in related field.
Qualtrics, SPSS, SAS
1mo
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CRM Manager, Omnichannel Customer Experience (OCX)
Princeton or California or North Carolina or Mississauga
$125k-$167k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent, 5+ years relevant experience (pharma/biotech preferred), CRM experience (Salesforce/Veeva preferred), strong MS Office skills, analytic/problem-solving, training and presentation experience, ability to travel.
MS Office Suite, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Salesforce, Veeva CRM
1mo
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Operations Management Program (Washington, DC (NOVA), DC, US)
Washington or Morristown
FieldFull Time
12-month structured development program; bachelor's degree preferred (engineering, construction management, business); open to relocation; leadership or military experience desirable; strong communication and customer-service skills.
2w
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Scientific Experience Coordinator - Life Sciences Client Site
Malvern, Pennsylvania, United States
OnsiteFull Time
4+ YOEHigh school diploma and 4+ years related experience (pharmaceutical/GMP preferred). Experience with CMMS and Microsoft Office, strong project management, customer service and analytical skills.
CMMS, Desktop publishing, Microsoft Office Suite, Online Help
2mo
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Manager Customer Implementation (Hybrid- PA, NJ, DE)
Philadelphia or Delaware or New Jersey or Pennsylvania
HybridFull Time
6+ YOE1+ MgmtBachelor's or equivalent experience, 6+ years in health insurance, 1+ year managing client-facing teams, strong project management, analysis, communication and leadership skills, MS Office proficiency, and a compatible Android/iOS device for Microsoft Authenticator.
Microsoft Office, Microsoft Authenticator
4w
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Head of Experience Strategy (Hybrid)
New York City or Bethlehem or Boston
$152k-$250k/yr HybridFull Time
10+ YOE10+ years in customer experience, product strategy, or transformation; financial services experience preferred; strong stakeholder influence, cross-functional leadership, and presentation skills; Proficient with PowerPoint.
PowerPoint, AI Tools
2mo
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Program Coordinator - Agency With Choice
West Chester, Pennsylvania, United States
OnsiteFull Time
2+ YOEAssociate degree required; at least 2 years in customer service or human services; strong organizational, interpersonal, and writing skills.
6d
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Program Manager, Graduate Advising
Philadelphia, Pennsylvania, United States
$52k-$56k/yr OnsiteFull Time
3+ YOEBachelor's degree and 3-5 years administrative experience; strong organizational, interpersonal, and customer-service skills; experience with enrollment forecasting, course scheduling, and student advising.
Canvas, Nest, Zoom
1mo
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Quality Program Manager
Moorestown, New Jersey, United States
$105k-$208k/yr HybridFull Time
Experience in systems and software development/CM/test, project leadership, root cause/corrective action facilitation, strong customer relationship skills, and ability to obtain DoD Secret clearance (US citizenship required).
Aegis
2w
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Microsoft Dynamics 365 Customer Engagement (CRM) Manager
Minneapolis or Chicago or Philadelphia or Los Angeles or Houston or Des Moines or St. Louis
$107k-$215k/yr OnsiteFull Time
5+ YOE5+ years leading technical teams, proven Dynamics CE/CRM implementation experience, project management, financial planning, stakeholder management, strong communication and problem-solving skills.
D365 F&SC, BC, CE, Commerce, Power Platform, Microsoft 365, Data & AI, Azure, Microsoft Office, MS Project, Microsoft Dynamics CE
1w
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Sr Mgr, US Customer Training & Demand Mgmt
Philadelphia, Pennsylvania, United States
OnsiteFull Time
7+ YOEBA/BS in Engineering or Business (Master's preferred); 7+ years in similar leadership role; program management, P&L and budget experience; strong customer relationship and leadership skills; willing to travel 35–45%.
1mo
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Field Project Manager, Customer Facing
Boston or Philadelphia or Wilmington or United States or North America
$117k-$195k/yr FieldFull Time
8+ YOEBachelor's in a scientific or related field (or equivalent), 8+ years relevant experience including 5+ years customer-facing field project management, project management methodologies, strong communication, experience with data/reporting tools, and willingness to travel 50%+.
Microsoft Office, Microsoft Project, Smartsheet, Visio, SAP, Maximo
2mo
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Bid Manager, Customer Support
Somerset, New Jersey, United States
$115k-$125k/yr RemoteFull Time
3+ YOEBachelor’s degree in Engineering, Business, Operations, or related field; 3–7 years bid/ proposal management; experience in intralogistics/industrial automation; strong PM and cross‑functional coordination.
CRM, ERP, Bid/Proposal Management Tools
4d
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Revenue & Customer Operations Manager
Mohnton, Pennsylvania, United States
OnsiteFull Time
5+ YOELead selection gallery operations and revenue programs; manage budgets, teams, pricing, reporting, and cross-functional processes to drive profitability and customer experience.
Power BI, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM
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