70 customer experience program manager jobs at 49 companies in Poway, CA
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1w
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Lead Program Manager
Carlsbad or Arlington or Woburn or Denver
$168k-$205k/yr HybridFull Time
Program management experience supporting DoD/IC programs, ability to manage technical portfolios, communicate with customers, track risk/schedule, and obtain security clearance.
3w
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PROGRAM MANAGER II
El Cajon, California, United States
$82k-$103k/yr HybridFull Time
2+ YOE2+ years program or customer-facing experience, bachelor\u0002s degree or equivalent, strong communication, cross-functional coordination, problem-solving and stakeholder management.
ERP/MRP systems
1d
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Customer Success Principal Program Manager
San Diego or Mountain View
$178k-$262k/yr OnsiteFull Time
10+ YOE10+ years leading complex cross-functional SaaS programs; experience building initiatives from scratch, designing governance and execution frameworks, using data, influencing leaders, and communicating across audiences.
SaaS
2mo
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PROGRAM MANAGER/PROJECT MANAGER
San Diego, California, United States
$110k-$135k/yr HybridFull Time
5+ YOE5+ years in program/project management or client delivery; experience with large, multinational customers; strong communication; Agile/Scrum preferred; bachelor's degree.
Copilot, OpenAI, Claude, automation, analytics, workflow optimization technologies
1mo
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Program Manager - GSS Government Aviation
Carlsbad or Reston
$119k-$223k/yr OnsiteFull Time
8+ YOE8+ years program management supporting government customers, technical bachelor's or equivalent, active DoD Secret clearance, program lifecycle and contractual delivery experience, aviation/aerospace background, travel up to 25%.
1mo
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Program Manager 1 – Precisions Products
San Diego, California, United States
$133k-$200k/yr OnsiteFull Time
5+ YOEBachelor's in a STEM discipline and 5+ years related program/project management experience in aerospace; strong financial management, EVM experience, IPT leadership, customer communication, and US citizenship required.
Earned Value Management (EVM), Estimate at Complete (EAC)
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Program Manager 2 - Precision Products
San Diego, California, United States
$161k-$242k/yr OnsiteFull Time
5+ YOESTEM degree with substantial related experience, 5+ years program management, EVM and MS Project experience, proposal and budget development, risk/opportunity management, customer-facing and leadership skills. US citizenship required.
Earned Value Management (EVM), Microsoft Project, Integrated Master Schedule (IMS)
3d
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PROGRAM ANALYST
San Diego, California, United States
$144k-$197k/yr OnsiteFull Time
1+ YOEOne year of specialized experience at GS-13/DA-05 equivalent leading cross-functional teams, serving as customer advocate, managing ERP systems support and modernization, evaluating business processes, and presenting program status to senior leaders.
Navy ERP, USA Hire
3w
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Senior Director, Program Management - Data Center Custom Silicon
San Diego or Santa Clara
$228k-$342k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor's in Engineering/CS,10+ years program management experience in semiconductors or hardware,experience with custom silicon programs,strong executive communication and cross-functional leadership,people management experience preferred.
23h
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Program Engineering Manager III - Rogue
San Diego, California, United States
$153k-$261k/yr OnsiteFull Time
12+ YOEBachelor’s degree in engineering or a technical discipline and 12+ years of related experience; leadership of complex programs, Agile development, customer engagement, risk assessment, and technical solution development required.
Agile, Jira
3d
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Senior Customer Success Manager, Looker
Austin or Boulder or Irvine or Kirkland or Portland or Los Angeles or San Diego or San Francisco or Sunnyvale
$135k-$195k/yr OnsiteFull Time
10+ YOEBachelor's or equivalent,10 years customer-facing experience driving customer development programs, experience with Looker and cross-functional initiatives, strong communication and program management skills.
Looker, Google Cloud
1mo
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Customer Success Manager, US ( NAVY / USMC)
Arlington or San Diego or Tampa or Norfolk or Jacksonville or California or Florida
$92k-$135k/yr HybridFull Time
5+ YOEAbility to obtain Secret clearance, bachelor’s degree or equivalent, 5+ years customer success/account management or relevant military program experience, experience with public sector/DoD, strong communication and independent execution skills.
First Alert
3d
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Program Assistant
San Diego, California, United States
$20-$25/hr HybridFull Time
3+ YOEHigh school diploma or equivalent, minimum 3 years office/admin experience, proficiency with Microsoft Word and Excel, strong organization, time management and customer service skills.
Microsoft Word, Microsoft Excel
2mo
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Senior Client Service Manager, Client Experience
Palo Alto or New York or San Francisco or San Diego or Century City or Los Angeles or Boulder or Seattle or Salt Lake City or Washington, D.C. or Boston or Austin
$163k-$221k/yr OnsiteFull Time
7+ YOE7+ years in client experience or professional services; leadership of CX programs; bachelor’s degree; JD/MBA/PMP preferred; strong data analysis and CRM skills.
CRM, Data analysis tools
2w
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IT Project Manager
San Diego, California, United States
$120k-$150k/yr OnsiteFull Time
5+ YOE5+ years IT project management for Federal customers, active Secret clearance, Bachelor's degree, Agile delivery experience, ServiceNow/Jira/Azure DevOps and Microsoft tool proficiency.
ServiceNow, Jira, Azure DevOps, Microsoft Project, Microsoft Office, Microsoft Teams, SharePoint
1w
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Technical Success Manager
San Diego, California, United States
$130k-$150k/yr OnsiteFull Time
3+ YOE3+ years customer-facing support or consulting experience, Security+ required, experience in emergency/risk management, project management and technical skills, knowledge of SQL Server, VM environments, clustering, networking, and telephony.
Microsoft SQL Server, Microsoft Clustering, VM, telephony, networking
2d
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Implementation Manager I-III
San Diego or United States
$59k-$140k/yr RemoteFull Time
2+ YOEBachelor's degree and 2–4 years of healthcare or PBM customer support/account management experience, including 2–3 years of implementation experience by level. Requires software application experience and strong analytical, communication, and project management skills.
Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Microsoft Outlook, Visio
1w
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Field Services Manager -West
San Diego or Sacramento
FieldFull Time
5+ YOE2+ Mgmt5+ years field service management, 2+ years managing dispersed teams, inventory management, SAP/C4C/C4S experience preferred, Tableau preferred, mechanical/electrical aptitude preferred, ability to lift 50 lbs, strong customer service and communication skills.
SAP, C4C, C4S, Tableau, Microsoft Office
2mo
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Audio Visual Project Manager
San Diego, California, United States
$75k-$125k/yr OnsiteFull Time
5+ YOE5+ years AV installation and project management experience; strong customer service, communication, and organizational skills; associates degree preferred; ability to manage budgets, timelines, and multi-site projects.
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