1w
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Associate Manager, Customer Delivery
Richmond, Virginia, United States
$105k-$152k/yr HybridFull Time
5+ YOEBachelor's or equivalent, 5+ years supporting business/operations/technology, Agile experience, strong SQL and data analysis skills, excellent communication and prioritization.
SQL
23h
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Program Manager - Patient Counseling
Richmond, Virginia, United States
$71k-$86k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent, 3+ years relevant experience, higher education experience preferred; strong organization, communication, project management, confidentiality, and customer service skills; proficiency with Google Suite and Microsoft Office.
Google Suite, Microsoft Office, Adobe Acrobat, Banner, Canvas, SLATE, Courseleaf, DocuSign, Constant Contact, ImageNow, SAS Reporting
1mo
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Customer Success Manager — Government “At Scale” Programs
McLean or Richmond
HybridFull Time
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
1Exiger, CRM, CS tools
2mo
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Division Manager - Communications, Customer Experience, History, and Special Events
Chesterfield County, Virginia, United States
$89k-$120k/yr OnsiteFull Time
7+ YOE3+ MgmtBachelor’s degree in recreation, history, marketing, or related field; 7+ years in marketing/special events/engagement; 3+ years supervision; valid driver’s license; pre-employment checks.
Microsoft Office, CRM software
1w
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Senior Associate Process Manager- Customer Protection- Hybrid
Richmond or McLean
$81k-$101k/yr HybridFull Time
1+ YOEHigh school diploma,1+ year project or process management,experience with Google Suite or Microsoft Office,Tableau and Jira experience preferred,BPM/Lean/Six Sigma certification preferred,AI prompting and fraud/customer service experience preferred.
Google Suite, Microsoft Office, Tableau, Jira
1w
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Engagement Manager/Project Manager
Richmond, Virginia, United States
OnsiteFull Time
3+ YOE3+ years customer implementations or consulting experience; bachelor’s degree; strong stakeholder management, analytical, communication, and problem-solving skills; ability to translate workflows into implementation plans and work with business and technical stakeholders.
2mo
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Service Project Manager
Richmond, Virginia, United States
$105k-$125k/yr HybridFull Time
Experience in project management, service delivery, or technical operations; strong cross-team coordination, multi-site management, and customer-facing communication.
ERP, CMMS
3w
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Business Relationship Manager
Richmond, Virginia, United States
$80k-$120k/yr OnsiteFull Time
6+ YOEExperience managing IT service delivery and customer relationships for state/local government; vendor management, ITIL/ITSM knowledge; PMP/BRMP/ServiceNow experience preferred; bachelor's with 6+ years or equivalent.
Microsoft Office, Microsoft Project, Microsoft Visio, Microsoft SharePoint, ServiceNow
1mo
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Regional Service Manager
Roanoke or Glen Allen
OnsiteFull Time
3+ Mgmt3+ years leadership experience; manage daily service operations, monitor performance metrics, lead and develop technicians, handle customer escalations, and oversee parts/inventory and service vehicle maintenance.
2mo
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Project Manager
Richmond, Virginia, United States
$90k-$150k/yr OnsiteFull Time
3+ YOE3-5 years of project leadership; MS Office; Microsoft Project; basic HVAC and building automation knowledge; experience with project financials and coordination with customers.
Microsoft Office, Microsoft Project, HVAC systems, P&ID, HVAC controls, Building automation software
5d
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Senior Customer & Sales Support Strategy & Delivery
Richmond, Virginia, United States
$109k-$181k/yr HybridFull Time
7+ YOE7+ years experience driving strategy and transformation, advanced data analysis and storytelling, SQL and Excel proficiency, business case development, stakeholder engagement, and executive communication.
SQL, Microsoft Excel, Microsoft PowerPoint
2mo
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Junior Project Manager
Richmond, Virginia, United States
$20-$25/hr OnsiteFull Time
2+ YOEBachelor’s degree; 2+ years in business operations, consulting, customer success, finance, or similar role; highly organized; strong written/verbal communication; proficient with SaaS tools and project platforms; startup experience a plus.
Asana, ClickUp, Monday.com, AI tools
1w
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Tolling Violations Processing Manager
Richmond, Virginia, United States
$85k-$115k/yr OnsiteFull Time
3+ YOE3+ years management in high-volume transaction operations, 3-5+ years customer service experience, strong analytical and communication skills, Microsoft Excel/Word/Access proficiency, confidentiality and deadline-driven performance.
Microsoft Excel, Microsoft Word, Access
2w
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Sr Manager, Virginia Service Sales & Operations
Richmond, Virginia, United States
$130k-$170k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years elevator industry and people leadership experience preferred; bachelor’s degree highly desired; strong communication, technical aptitude, EH&S knowledge, and ability to manage budgets, hiring, training, and customer escalations.
2mo
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PSC Manager - Richmond, VA
Richmond, Virginia, United States
OnsiteFull Time
5+ YOE1+ MgmtMinimum 5 years phlebotomy experience; 5+ years customer care; supervises phlebotomy operations; BS/BA preferred; HS diploma required; Phlebotomy Certification preferred; bilingual preferred.
1mo
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Hospital Operations Manager
Richmond, Virginia, United States
OnsiteFull Time
5+ YOE5+ Mgmt5+ years supervision/management experience; manage hospital Asset360 programs, customer relationships, equipment inventory, P&L and billing; recruit/train staff; Microsoft Office proficiency; valid driver’s license; able to lift 75 lbs; flexible hours.
Asset360, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Project Executive
Richmond, Virginia, United States
OnsiteFull Time
10+ YOE10+ years industry experience, hands-on management of projects > $10M, lead teams of managers, OSHA 30-hour, strong communication, forecasting, budgeting, and customer relationship skills.
4d
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Events and Office Coordinator
Williamsburg, Virginia, United States
$40k-$45k/yr HybridFull Time
1+ YOEBachelor's or equivalent, 1+ years administrative/event experience, strong written/verbal communication, customer service, technology proficiency, event logistics knowledge, ability to manage multiple priorities.
Microsoft Word, Microsoft Excel, Cvent, Social Tables, CRM
3w
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Event Host (Entry Level)
Richmond, Virginia, United States
$35k/yr OnsiteFull Time
Associate's or Bachelor's degree, strong customer service and teamwork, comfortable with physical setup and flexible hours, proficiency with Outlook, Excel, PowerPoint, and Salesforce, able to travel between Richmond and Washington, D.C.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Salesforce
2mo
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Kid's Club Director
Richmond, Virginia, United States
OnsiteFull Time
0+ YOEHigh school diploma or GED; six months program planning experience preferred; CPR certification.
MS Office, Email, MS Windows
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