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45 customer implementation manager jobs at 35 companies in Frederick, MD

3d
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Enterprise Implementation Consultant
United States or Denver or Washington, D.C. or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island
$89k-$120k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
4+ YOE4+ years in customer success/account management/consulting, enterprise SaaS and implementation experience, strong project management and consultative skills, bachelor's degree required, PMP preferred.
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2mo
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Technical Implementation Manager, Senior (INDG)
Arlington, Virginia, United States
OnsiteFull Time
Bloomberg Industry Group
Bloomberg Industry Group: Provides legal, tax, and government intelligence and news services.
7+ YOESenior-level implementation role requiring strong tax/accounting knowledge, 7+ years in business analysis/implementation, ASC 740 expertise, and customer-facing consulting skills.
Excel, Alteryx, SQL
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1w
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Implementation Consultant
United States or Tysons Corner or Dallas or Canada
RemoteFull Time
Cvent
Cvent: Cloud-based software for event and venue management.
7+ YOE7+ years project or customer management (or 3+ years Cvent), bachelor’s or equivalent, PMP preferred, AI and prompt experience, proficiency with Smartsheet, Excel, Word, PowerPoint, Draw.io, travel up to 10%, must be authorized to work in hiring country.
Glean, Smartsheet, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Draw.io
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2w
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Implementation Consultant
Wellesley Hills or Milwaukee or Baltimore or Hartford or Kansas City or Nashville
$54k-$81k/yr HybridFull Time
Sun Life
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
Experience with group benefits or related industry preferred; strong client communication, time management, and organization; ability to support multiple time zones; familiarity updating case data in system of record (QPS).
QPS
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2w
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Implementation Consultant
Wellesley Hills or Milwaukee or Baltimore or Hartford or Kansas City or Nashville
$54k-$81k/yr HybridFull Time
Sun Life
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
Client-facing onboarding experience in group benefits preferred; strong communication, time management, organization, and problem-solving skills; ability to collect client data, analyze submissions, and update system of record (QPS).
QPS
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3w
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Senior Enterprise Implementation Specialist
Herndon or North Carolina or Georgia or Texas or New Jersey or Pennsylvania or Illinois or District of Columbia or Maryland or Ohio or Florida or South Carolina or Virginia or Colorado or Indiana or Washington or Nevada or California or Massachusetts
RemoteFull Time
Exostar
Exostar: Cloud platforms for secure collaboration in regulated industries.
6+ YOEBachelor's degree; 6+ years leading enterprise SaaS implementations and customer-facing projects; experience with requirements gathering, testing, go-live, and stakeholder management; PMP/Agile/Scrum preferred.
Jira, Smartsheet, Microsoft Project
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2w
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Project Manager Customer Onboarding & Implementation
Charlotte or Atlanta or Jessup or Winston-Salem
RemoteFull Time
SouthernCarlson: Distributes construction tools, fasteners, and industrial packaging supplies.
3+ YOEBachelor's in business/supply chain/operations/logistics or equivalent experience; 3+ years project management or related experience; proficiency in Microsoft Excel and PowerPoint; strong communication, organization, and problem-solving skills.
Microsoft Excel, PowerPoint, ERP, WMS
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4d
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Customer Onboarding Manager
McLean or Mountain View
$175k-$205k/yr OnsiteFull Time
ID.me
ID.me: Provides secure digital identity verification and authentication services.
5+ YOE5+ years onboarding/implementation experience with enterprise accounts, strong project management, stakeholder communication, familiarity with Google Workspace, Jira, Rocketlane, and Salesforce.
Google Workspace, Jira, Rocketlane, Salesforce
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1w
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Corporate Customer Success Manager - Americas
Washington, District of Columbia, United States
$70k-$75k/yr HybridFull Time
Inside Higher Ed
Inside Higher Ed: Provides independent news, analysis, and career services for academia.
Customer success professional with strong client relationship, project management, and analytical skills; experience overseeing onboarding, campaign implementation, and cross-functional coordination.
Salesforce, Asana
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2mo
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PMIS Implementation Consultant - Federal Sector
Washington, District of Columbia, United States
RemoteFull Time
Procon Consulting
Procon Consulting: Construction management and technology consulting for the built environment.
5+ YOEBachelor's degree in construction management, information systems, engineering, or related field; 5+ years PMIS implementation experience; strong PM methodologies; PMIS customization; excellent communication; problem-solving; training and user adoption; independent multi-project work.
PMIS, eBuilder, Unifier, Kahua
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5d
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
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3w
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Senior Customer Success Manager - Moveworks (Federal)
Washington, District of Columbia, United States
$114k-$178k/yr RemoteFull Time
ServiceNow
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOE5+ years in account management/implementation/sales for SaaS, prior U.S. Federal customer experience, Bachelor's degree, ability to explain technical solutions, build executive relationships, support large deployments, and travel 10-25%.
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2mo
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Strategy Integration and Implementation Lead
McLean, Virginia, United States
$99k-$225k/yr OnsiteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Provides technology and management consulting services to diverse organizations.
8+ YOE8+ years in strategy/operations with government or commercial customers; experience designing large-scale organizational change; cross-functional leadership; ability to work independently; Bachelor’s degree required; Master’s preferred.
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3w
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Customer Success Manager, Provider Data Management
Columbia or United States
$125k-$155k/yr RemoteFull Time
Leap Orbit
Leap Orbit: Provides software for healthcare data interoperability and compliance.
3+ YOE3+ years CSM or implementation experience in healthcare technology or payer settings; Bachelor's degree or equivalent experience; proficiency with Microsoft Office and technical literacy with APIs, FHIR, SFTP, JSON/CSV; must work East Coast hours and be authorized to work in the U.S.
Convergent, HL7 v2, HL7 v3, HL7 FHIR, FHIR, SFTP, JSON, CSV, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft OneNote, Microsoft SharePoint, Microsoft Teams, Jira, Confluence, Aha!, Productboard
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2w
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VP of Customer Support and Implementations
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$240k-$280k/yr RemoteFull Time
Second Front Systems
Second Front Systems: Secure cloud hosting and automated compliance for government software.
12+ YOE7+ Mgmt12+ years in technical customer support/professional services with 7+ years managing managers; DoD Top Secret/SCI eligible clearance ability; experience with Kubernetes, government cloud, SLAs, and data-driven operations.
Kubernetes, AWS GovCloud, Azure Government, GCP, Jira, GitLab, PagerDuty, GitOps
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3w
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Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint
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1w
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Manager, Client Onboarding
Houston or Falls Church
OnsiteFull Time
Kastle Systems
Kastle Systems: Managed security services provider for commercial and residential properties.
3+ YOE2+ MgmtBachelor's degree or equivalent; 3+ years in onboarding/implementation/operations with at least 2 years managing a team; experience managing distributed employees; strong attention to detail, multi-system aptitude, and excellent communication; willing to pass background/drug screening and maintain state-required certifications.
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3w
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Technical Account Manager, Google Public Sector, National Security
Reston or Washington
$140k-$205k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
8+ YOEUS citizenship and active Top Secret/SCI with polygraph required; Bachelor's degree or equivalent; 8+ years customer-facing experience managing cloud implementations; strong communication and stakeholder-influence skills.
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6d
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Manager, Enterprise Support, Department of Defense
Arlington or Herndon
OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
US citizen with active Top Secret clearance; degree or advanced security/cloud certification; experience leading technical teams, implementing cloud migrations and modernization, and advising enterprise customers.
AWS
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1mo
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Benefits Administration Client Ops Manager- (bswift)
Hunt Valley, Maryland, United States
$60k-$116k/yr RemoteFull Time
Arthur J. Gallagher & Co.
Arthur J. Gallagher & Co.NYSE: AJG: Global insurance brokerage and risk management services provider.
Bachelor's degree or equivalent; experience with bswift preferred; strong benefits knowledge (health, life, disability), Excel (VLOOKUP, pivot tables) proficiency, analytical and communication skills, and ability to manage 10–12 client implementations.
bswift, Microsoft Excel
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