95 customer operations manager jobs at 51 companies in Cascade, IA
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
VontasToronto Stock Exchange: CSU: Provides software and technology solutions for public transit agencies.
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
PetSmart: Retailer of pet supplies and provider of animal care
3+ YOERequires 3+ years of retail leadership or customer-focused experience, full-time schedule flexibility, computer proficiency, strong communication, composure under pressure, and organizational skills.
PetSmart: Retailer of pet food, supplies, and professional pet services.
3+ YOERequires 3+ years of retail leadership or customer-focused experience, full-time availability, schedule flexibility, computer proficiency, strong communication, organization, composure, and attention to detail.
Hy-Vee: Operates a chain of employee-owned supermarkets in the Midwest.
1+ YOEHigh school diploma or equivalent and at least one year of retail experience, including assistant manager duties. Requires supervisory, customer service, arithmetic, problem-solving, and physical work abilities.
5+ YOEBachelor's degree or equivalent experience, 5 years in stakeholder relationships, process improvement, cross-functional change, and customer-facing supply chain, logistics, or vendor relations roles.
PharmaCann: Operates vertically integrated cannabis cultivation facilities and retail dispensaries
3+ YOE3+ MgmtPreferred: bachelor's degree in business or operations management, 3+ years high-volume retail management, or 2+ years PharmaCann management. Requires sales analysis, team leadership, communication, customer service, and a valid driver's license.
Microsoft Excel, Microsoft Word, Microsoft Outlook
3+ YOERequires 3+ years of customer service, management, and leadership experience; landscape and snow operations, subcontractor, estimating, pricing, billing, communication, travel, and Microsoft Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
Paramark Corporation: Full-service real estate, property management, and brokerage firm.
Preferred property management experience, customer service skills, strong communication and organizational abilities, ability to manage staff, process invoices, and use property software.
Runde Auto Group: Family-owned automotive group selling and servicing motor vehicles
3+ YOE3+ Mgmt3+ years as a service manager at a franchised dealership; leadership, financial and KPI management, warranty and shop scheduling knowledge; strong customer communication and team development skills.
Pancheros Mexican Grill: Private U.S. fast-casual Mexican restaurant chain serving made-from-scratch burritos through and franchise restaurants.
Restaurant operations experience is not stated. Requires customer service, leadership, supervision, independent decision-making, fluent spoken and written English, and ability to lift up to 40 pounds.
Vantedge Auto T5: Operates drive-thru oil change and vehicle maintenance centers.
Assist store manager with daily operations, deliver excellent customer service, train and develop employees, support sales and financial goals, maintain SOPs; automotive background preferred and basic Microsoft/computer skills required.
Menards: Operates a chain of big-box home improvement retail stores.
Customer service skills, ability to lead and develop a team, and motivation to pursue retail management. Leadership experience or a business-related degree is preferred.
Planet FitnessNYSE: PLNT: Operates a chain of fitness centers and gyms.
1+ YOEOversee gym operations, recruit/hire/train staff, ensure excellent member service; minimum 1 year managerial experience, strong communication and customer service, basic computer proficiency, able to lift up to 50 lbs and stand most of shift.
Runde Auto Group: Operates family-owned car dealerships offering vehicle sales and service.
3+ YOE3+ Mgmt3+ years as a franchised dealership service manager; experience leading advisors and technicians; strong financial acumen, warranty and shop scheduling knowledge; excellent communication and customer service focus.
QTS Data Centers: Operates and provides large-scale data center colocation and infrastructure.
4+ YOE4+ years industry experience, prior people leadership, ability to supervise electrical/mechanical/plumbing maintenance, emergency response, budgeting, and customer-facing support.