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445 customer operations manager jobs at 187 companies in Elyria, OH

2mo
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Manager of Operations & Customer Service
Akron, Ohio, United States
$62k/yr OnsiteFull Time
Akron Metropolitan Housing Authority
Akron Metropolitan Housing Authority: Provides affordable housing and resident services in Summit County.
7+ YOE3+ MgmtBachelor's degree and 7+ years property management experience (3+ years supervisory). Public Housing Management Certification required within 1 year. Valid Ohio driver\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0...
HUD systems
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1w
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Operations Manager
Warrensville Heights, Ohio, United States
$23-$30/hr OnsiteFull Time
Ulta Beauty
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOE2-3+ years retail/management experience; bachelor’s preferred; experience in financial, retail and leadership management; proficient with POS, Microsoft Office and Apple devices; strong communication and organizational skills.
Point of Sale system, Microsoft Office, Apple devices
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3d
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Fire Alarm & Security Operations Manager
Akron, Ohio, United States
OnsiteFull Time
Silco Fire & Security
Silco Fire & Security: Installs, maintains, and monitors fire protection and security systems.
Experienced manager to lead technicians and support staff, oversee installations/maintenance, manage P&L, ensure code compliance, drive customer satisfaction and operational excellence.
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1mo
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Senior Operations Manager – Print & Mail Services
Parma, Ohio, United States
$90k-$110k/yr HybridFull Time
Ricoh
RicohTokyo Stock Exchange: 7752: Provides digital workplace services, imaging equipment, and IT solutions.
5+ YOE5+ MgmtBachelor's degree or equivalent, 5+ years leadership in customer-facing operations (BPO/Print/Mail/Managed Services preferred), P&L ownership, strong communication and presentation skills, project management and continuous improvement experience.
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1mo
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Service Operations Manager (Cleveland, OH, US)
Cleveland, Ohio, United States
OnsiteFull Time
Schindler
SchindlerSIX Swiss Exchange: SCHN: Manufactures, installs, and services elevators and escalators.
Multiple years of service or industrial experience with people and P&L management; BA/BS in Business/Management/Engineering; ability to manage budgets, operations, and customer relationships while ensuring safety and technical compliance.
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1w
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Operations Manager
Cleveland, Ohio, United States
$19-$29/hr OnsiteFull Time
CVS Health
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
Retail leadership with supervision, advanced communication, analytical and computer skills; ability to work flexible schedule including early mornings, overnights, weekends and overtime; high school diploma preferred.
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4d
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Operations Project Manager
Cleveland, Ohio, United States
$55k-$60k/yr OnsiteFull Time
ABM Industries
ABM IndustriesNYSE: ABM: Provides integrated facility, engineering, and infrastructure management solutions.
Bachelor's degree, strong leadership and customer service skills, proficient with Windows/Excel/Word/Lotus Notes, valid driver’s license, parking industry experience preferred.
Microsoft Windows, Microsoft Excel, Microsoft Word, Lotus Notes
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4w
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Hotel Operations Manager (Front Office) – Greater Cleveland Area
Beachwood, Ohio, United States
OnsiteFull Time
DelMonte Hotel Group
DelMonte Hotel Group: Manages and develops a portfolio of multi-brand hotel properties.
1+ YOE1–3 years guest services/front desk experience; associate's degree or equivalent; proven customer service and staff management skills; strong communication, organization, and time-management abilities.
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4w
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Pharmacy Operations Manager
Willoughby, Ohio, United States
$23-$31/hr OnsiteFull Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOEManage non-clinical pharmacy operations, supervise and develop technicians, perform certified technician duties, ensure regulatory compliance, and support customer experience in a retail pharmacy.
Walgreens Online Verification System, LTMP e-modules
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3w
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Customer Outcomes Manager (COM II)
Rocky River, Ohio, United States
OnsiteFull Time
Roundstone
Roundstone: Provides self-funded group medical captive insurance for employers.
Experience with health insurance, stop-loss or self-funded benefits administration preferred; strong attention to detail, multi-system and reporting tool comfort, Salesforce experience preferred, excellent written and verbal communication, ability to manage competing priorities.
Salesforce
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1mo
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Director of Operations
Lakewood or Cleveland
$50k-$60k/yr OnsiteFull Time
Village Caregiving
Village Caregiving: Provides non-medical in-home care and daily living assistance.
Managing operations, recruitment, scheduling, compliance, payroll assistance, community outreach, marketing, and administrative tasks; strong leadership, customer service, and communication skills.
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1mo
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Customer Service Manager - Industrial Distribution - Platinum Accounts
Oakwood Village, Ohio, United States
OnsiteFull Time
OTC Industrial Technologies
OTC Industrial Technologies: Distributes and services industrial equipment and automation systems.
5+ YOE5+ years industrial distribution customer service/account operations experience, strong leadership, ERP/CRM and Microsoft Office proficiency, associate degree or HS diploma, Lean/5S certification preferred.
ERP, CRM, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
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1d
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Project Manager – Contact Center Operations
Akron or United States
HybridFull Time
Connect Centric
Connect Centric: Provides IT strategy execution and technology consulting services.
8+ YOE5+ Mgmt8+ years contact center or customer service operations experience, 5+ years managing teams; workforce management, quality, reporting, escalation, SOP and training expertise; US work authorization required.
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2mo
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Customer Experience Supervisor
Independence, Ohio, United States
OnsiteFull Time
Wild Republic
Wild Republic: Designs and manufactures nature-themed plush toys and gifts.
3+ YOE3+ Mgmt Supervisory experience in customer-facing operations; 3+ years in leadership roles; proficient in Microsoft Office; willing to travel up to 50%.
Microsoft Office
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1mo
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Lead Customer Service Representative
Garfield Heights, Ohio, United States
$16-$17/hr OnsiteFull Time
Circle K
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
Provide excellent customer service, operate cash register and fuel console, perform merchandising and store upkeep, handle cash and shift close-out, and supervise customer service staff in absence of management.
cash register, fuel console, lottery machines, money order machine
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1mo
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Assistant Account Manager - Parking Operations
Cleveland, Ohio, United States
$45k-$50k/yr OnsiteFull Time
Propark Mobility
Propark Mobility: Provides parking management and technology-driven mobility solutions.
Supervisory experience in parking, hospitality, or customer service; scheduling/payroll exposure a plus; strong communication and customer-service skills; flexible schedule including weekends/holidays.
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4d
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Customer Experience Lead - Full Time
Sheffield Village, Ohio, United States
$14/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Retail experience preferred (1+ year), strong customer service and leadership skills, ability to manage front-end operations, troubleshoot register issues, and work flexible hours including nights/weekends/holidays.
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3w
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Restaurant Operations Manager
Middleburg Heights, Ohio, United States
OnsiteFull Time
Bluegrass FW, LLC
Bluegrass FW, LLC: Operates First Watch restaurant locations serving breakfast and lunch.
Supervisory experience in restaurant operations, food safety certification, coaching and hiring experience, cash and admin duties, strong communication and customer service skills.
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2w
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Team Lead, Market Operations
Elyria, Ohio, United States
OnsiteFull Time
Carvana
CarvanaNew York Stock Exchange: CVNA: Online platform to buy, sell, and trade used cars.
5+ YOE3+ Mgmt5+ years customer-facing experience, 3+ years management, strong leadership, coaching, process improvement, logistics experience preferred; ability to lift 50lbs, drive frequently, pass background check; English required.
Salesforce, Tableau
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4d
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
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