1,154 customer operations manager jobs at 425 companies in Everett, MA

6d
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Manager, Customer Operations
Hudson, Massachusetts, United States
$96k-$140k/yr OnsiteFull Time
Integer
IntegerNYSE: ITGR: Manufactures medical devices and components for global healthcare companies.
7+ YOE7+ years experience in medical device or related field, bachelor\u0002s degree preferred, leadership experience managing professional teams, strong communication, sales/service acumen, Oracle/SAP and Microsoft Office familiarity.
Microsoft Office, Oracle, SAP
2mo
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Revenue Operations Manager - Customer Operations
Boston or Chicago or Vancouver or Vancouver
$130k-$140k/yr RemoteFull Time
Later
Later: Provides software for social media scheduling and influencer marketing.
4+ YOE4+ years in Revenue/Sales/Business or Customer Operations in SaaS or services; strong Salesforce experience; capacity planning or forecasting; data-driven; excellent communication; experience in creator/marketing a plus; project management and BI skills.
Salesforce, Asana, Teamwork, Tableau, Looker, Domo
2mo
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Operations Manager
Burlington, Massachusetts, United States
$16-$22/yr OnsiteFull Time
Michaels
Michaels: Retail chain for arts, crafts, and custom framing supplies.
Lead store operations, manage inventory, drive KPIs, supervise team, ensure customer-focused service.
Inventory management, POS system, Omni-channel systems
1mo
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Mgr-Customer Operations
Cumberland, Rhode Island, United States
OnsiteFull Time
PPL Corporation
PPL CorporationNYSE: PPL: Provides electricity transmission, distribution, and utility services.
6+ MgmtSupervisory experience (6+ years with degree or 10+ years direct), experience leading union and non-union call center teams, proficiency with Microsoft Excel/Word/PowerPoint, knowledge of call center processes and metrics, strong leadership and performance management.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
3w
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Customer Operations Specialist
Boston, Massachusetts, United States
$70k-$90k/yr OnsiteFull Time
InterSystems
InterSystems: Provides data management and healthcare information technology software solutions.
Bachelor's degree, strong attention to detail, experience with financial/custom invoicing systems, intermediate Microsoft Excel, invoicing and billing, contract management, and outstanding customer service and communication skills.
Microsoft Excel
1w
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Branch Operations Manager
Southborough, Massachusetts, United States
$90k-$95k/yr OnsiteFull Time
Lansing Building Products
Lansing Building Products: Distributes exterior building materials to professional construction contractors.
Experienced manager to oversee branch operations, P&L support, supervise sales and warehouse staff, improve operations and customer service; ability to lift up to 70 lbs.
1mo
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Operations Manager
Cranston, Rhode Island, United States
OnsiteFull Time
KnitWell Group
KnitWell Group: Retailer operating a portfolio of iconic women's fashion brands.
2+ YOETwo+ years of specialty retail experience with emphasis on store operations and leadership; strong customer focus; team coaching; flexible schedule including weekends.
4w
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Associate Operations Manager
Boston, Massachusetts, United States
$62k-$70k/yr OnsiteFull Time
CloudKitchens
CloudKitchens: Provides kitchen infrastructure and software for delivery-only restaurants.
Preferred 2 years experience in operations, employee/restaurant/property management; skills in team leadership, partner onboarding, customer support, KPI reporting, P&L management, and basic facility maintenance.
1d
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Operations Manager
East Boston, Massachusetts, United States
$65k/yr OnsiteFull Time
RHO Residential
RHO Residential: Manages luxury multi-family residential apartment communities.
2+ YOEHigh school diploma, 2+ years residential leasing or management, valid driver's license and auto insurance, ability to drive, real estate license when required, strong management, leasing, computer and customer-service skills.
20h
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Evening Operations Manager (537423)
Manchester, New Hampshire, United States
OnsiteFull Time
Ahold Delhaize
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
Manage evening store operations for a retail supermarket, ensuring operational standards and customer service.
1w
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Branch Operations Manager
Southborough, Massachusetts, United States
$90k-$95k/yr OnsiteFull Time
Lansing Building Products
Lansing Building Products: Distributor of exterior building products for professional contractors.
Experienced manager to run day-to-day branch operations, supervise sales and warehouse staff, support P&L, and ensure customer service; must lift up to 70 lbs and have strong communication and computer skills.
1mo
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Operations Manager
Boston, Massachusetts, United States
$80k-$90k/yr HybridFull Time
CBIZ
CBIZNYSE: CBZ: Provides financial, tax, and business advisory services to organizations.
2+ MgmtHigh school diploma/GED, 2 years management experience, strong verbal and written communication, customer relations, interpersonal and negotiation skills, process improvement experience, and proficiency with applicable technology.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Senior Customer Experience Operations Manager
Framingham, Massachusetts, United States
$98k-$182k/yr OnsiteFull Time
Definitive Healthcare
Definitive HealthcareNASDAQ: DH: Provides healthcare commercial intelligence through a SaaS data platform.
Experience mapping customer journeys, improving processes, building dashboards, and managing CX tools.
Salesforce, SalesLoft, Matik, ChurnZero, Zendesk, Intercom, Gainsight, SQL, Sigma, Tableau, Power BI
3mo
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Hardscapes Operations Manager
Lexington, Massachusetts, United States
$60k-$70k/yr OnsiteFull Time
SiteOne Landscape Supply
SiteOne Landscape SupplyNYSE: SITE: Distributes wholesale landscaping, irrigation, and outdoor lighting supplies.
2+ YOE1-2 years customer service; operations and inventory management experience; landscape/hardscape/irrigation industry preferred; customer-focused and safety-minded; lift 50 lb; computer proficient; HS diploma or equivalent
Computer proficiency, Order entry, Email
1mo
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Senior Director, Customer & Trust Operations
New York City or Boston or San Francisco
$239k-$270k/yr OnsiteFull Time
Suno
Suno: AI platform for creating full songs from text prompts.
12+ YOE12+ years in operations or customer-facing roles; consulting background; proven 0-to-1 ops builder; data-driven; experience with AI-native support tooling; cross-functional; vendor management.
AI-native support tooling, Knowledge base software, Vendor management software
3d
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Evening Operations Manager
Nashua, New Hampshire, United States
$49k-$67k/yr OnsiteFull Time
Hannaford Supermarkets
Hannaford SupermarketsEuronext Amsterdam: AD: Operates a chain of supermarkets selling food and groceries.
Experience managing department-level store operations, strong merchandising and organizational skills, judgment in problem-solving and personnel decisions, ability to achieve Certified Food Safety Manager accreditation within 90 days.
MPP
5d
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Senior Customer Operations Enablement Manager
Breda or Waltham
€80k-€110k/yr OnsiteFull Time
Repligen
RepligenNASDAQ: RGEN: Develops and manufactures bioprocessing technologies for pharmaceutical drug production.
10+ YOEBachelor's preferred,10+ years in customer service/training in life sciences or regulated industries; experience with Order-to-Cash, training design, SAP, Salesforce, and LMS; strong stakeholder and analytical skills.
LMS, SAP, Salesforce
1w
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Operations Manager
Medford, Massachusetts, United States
$20-$34/hr OnsiteFull Time
CVS Health
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
Retail management experience, strong leadership, analytical and communication skills, ability to work flexible/full-time schedule including early mornings, overnights, weekends, and overtime.
1mo
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Customer Operations Coordinator
Newton, Massachusetts, United States
$55k-$60k/yr HybridFull Time
Spindrift
Spindrift: Produces sparkling water and soda with real squeezed fruit.
2+ YOE2–5 years in order management/logistics or related operations; ERP/EDI experience preferred; strong Excel, problem-solving, communication, and order-to-cash knowledge; Bachelor's degree preferred.
ERP systems, EDI platforms, customer portals, Microsoft Excel
1mo
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Assistant Operations Manager (BOS)
Boston, Massachusetts, United States
$29/hr OnsiteFull Time
CLEAR
CLEARNYSE: YOU: Expedite identity verification through secure biometric technology and digital platforms.
1+ YOE1+ Mgmt1+ years leadership in customer-facing operations; strong communication, coaching, tech proficiency; ability to stand/walk for long periods; completion of required airport and federal security screening (SIDA/SF-85).