1,154 customer operations manager jobs at 425 companies in Everett, MA
6d
Save
Mark Applied
Hide
6d
Manager, Customer Operations
Hudson, Massachusetts, United States
$96k-$140k/yrOnsiteFull Time
IntegerNYSE: ITGR: Manufactures medical devices and components for global healthcare companies.
7+ YOE7+ years experience in medical device or related field, bachelor\u0002s degree preferred, leadership experience managing professional teams, strong communication, sales/service acumen, Oracle/SAP and Microsoft Office familiarity.
Later: Provides software for social media scheduling and influencer marketing.
4+ YOE4+ years in Revenue/Sales/Business or Customer Operations in SaaS or services; strong Salesforce experience; capacity planning or forecasting; data-driven; excellent communication; experience in creator/marketing a plus; project management and BI skills.
PPL CorporationNYSE: PPL: Provides electricity transmission, distribution, and utility services.
6+ MgmtSupervisory experience (6+ years with degree or 10+ years direct), experience leading union and non-union call center teams, proficiency with Microsoft Excel/Word/PowerPoint, knowledge of call center processes and metrics, strong leadership and performance management.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
InterSystems: Provides data management and healthcare information technology software solutions.
Bachelor's degree, strong attention to detail, experience with financial/custom invoicing systems, intermediate Microsoft Excel, invoicing and billing, contract management, and outstanding customer service and communication skills.
Lansing Building Products: Distributes exterior building materials to professional construction contractors.
Experienced manager to oversee branch operations, P&L support, supervise sales and warehouse staff, improve operations and customer service; ability to lift up to 70 lbs.
KnitWell Group: Retailer operating a portfolio of iconic women's fashion brands.
2+ YOETwo+ years of specialty retail experience with emphasis on store operations and leadership; strong customer focus; team coaching; flexible schedule including weekends.
CloudKitchens: Provides kitchen infrastructure and software for delivery-only restaurants.
Preferred 2 years experience in operations, employee/restaurant/property management; skills in team leadership, partner onboarding, customer support, KPI reporting, P&L management, and basic facility maintenance.
2+ YOEHigh school diploma, 2+ years residential leasing or management, valid driver's license and auto insurance, ability to drive, real estate license when required, strong management, leasing, computer and customer-service skills.
Lansing Building Products: Distributor of exterior building products for professional contractors.
Experienced manager to run day-to-day branch operations, supervise sales and warehouse staff, support P&L, and ensure customer service; must lift up to 70 lbs and have strong communication and computer skills.
CBIZNYSE: CBZ: Provides financial, tax, and business advisory services to organizations.
2+ MgmtHigh school diploma/GED, 2 years management experience, strong verbal and written communication, customer relations, interpersonal and negotiation skills, process improvement experience, and proficiency with applicable technology.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2+ YOE1-2 years customer service; operations and inventory management experience; landscape/hardscape/irrigation industry preferred; customer-focused and safety-minded; lift 50 lb; computer proficient; HS diploma or equivalent
Suno: AI platform for creating full songs from text prompts.
12+ YOE12+ years in operations or customer-facing roles; consulting background; proven 0-to-1 ops builder; data-driven; experience with AI-native support tooling; cross-functional; vendor management.
AI-native support tooling, Knowledge base software, Vendor management software
Hannaford SupermarketsEuronext Amsterdam: AD: Operates a chain of supermarkets selling food and groceries.
Experience managing department-level store operations, strong merchandising and organizational skills, judgment in problem-solving and personnel decisions, ability to achieve Certified Food Safety Manager accreditation within 90 days.
RepligenNASDAQ: RGEN: Develops and manufactures bioprocessing technologies for pharmaceutical drug production.
10+ YOEBachelor's preferred,10+ years in customer service/training in life sciences or regulated industries; experience with Order-to-Cash, training design, SAP, Salesforce, and LMS; strong stakeholder and analytical skills.
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
Retail management experience, strong leadership, analytical and communication skills, ability to work flexible/full-time schedule including early mornings, overnights, weekends, and overtime.
Spindrift: Produces sparkling water and soda with real squeezed fruit.
2+ YOE2–5 years in order management/logistics or related operations; ERP/EDI experience preferred; strong Excel, problem-solving, communication, and order-to-cash knowledge; Bachelor's degree preferred.
ERP systems, EDI platforms, customer portals, Microsoft Excel
CLEARNYSE: YOU: Expedite identity verification through secure biometric technology and digital platforms.
1+ YOE1+ Mgmt1+ years leadership in customer-facing operations; strong communication, coaching, tech proficiency; ability to stand/walk for long periods; completion of required airport and federal security screening (SIDA/SF-85).