347 customer operations manager jobs at 129 companies in Hampton, VA
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Customer Operations Manager
Norfolk, Virginia, United States
$55k/yrOnsiteFull Time
HertzNASDAQ: HTZ: Provides vehicle rental and used car sales services worldwide.
1+ YOE1+ years customer service or operations experience (1-3 years preferred), high school diploma required (bachelor's preferred), Microsoft Office proficiency, strong communication, leadership, decision-making, and customer-resolution skills.
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
Retail management experience with strong leadership, analytical and computer skills; ability to work flexible schedule including early mornings, overnights, weekends and overtime.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
2+ YOE1+ MgmtManage store operations, supervise hourly associates, ensure compliance, drive financial performance; requires supervisory experience and retail or general work experience as described in minimum qualifications.
Branch Operations Associate Manager - Metro Richmond
Chester or Colonial Heights or North Chesterfield or Williamsburg or Richmond
$23-$34/hrOnsiteFull Time
Wells FargoNYSE: WFC: Global provider of banking, investment, and mortgage financial services.
2+ YOE1+ Mgmt2+ years customer needs or issue-resolution experience, 1+ year leadership experience, knowledge of retail compliance, cash handling, and ability to manage teller operations and customer service.
Mitsubishi Chemical GroupTokyo Stock Exchange: 4188: Produces specialty chemicals, advanced polymers, and industrial materials globally.
7+ YOE7+ years in customer service/sales operations/CX, strong leadership, experience with SAP and CRM, ability to analyze NPS/CSAT/CES and drive CX improvements; bachelor’s degree preferred.
High school or equivalent preferred; leadership and store operations experience; ability to hire/train staff, use store systems, meet physical demands; must obtain food safety manager accreditation within 90 days.
ACIS, CAO, Food Lion To-Go, Computer Based Training (CBT)
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma or equivalent, 2 years management experience, strong communication, multitasking, merchandising and front-end operations skills.
City of Virginia Beach: Provides municipal government services and public administration for residents.
5+ YOEHigh school/GED plus 5 years' experience in public information, call center, or similar environment; valid driver’s license; supervisory and customer-service experience in 3-1-1 or call center operations.
CarMaxNYSE: KMX: Operates a national network of used vehicle retail stores.
Provide customer service, process and audit sales/auction paperwork, manage cash, perform data entry; ability to lift 20 lbs, strong organization and communication skills.
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yrOnsiteFull Time
Diesel Direct: On-site mobile refueling and fuel management for commercial fleets.
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.
United Parks & ResortsNYSE: PRKS: Operates theme parks, water parks, and animal rescue facilities.
Lead ride operations team, ensure guest and team safety, complete CPR/AED training, lift up to 75lb, communicate effectively, and perform equipment and safety checks.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOELead front-end operations, deliver excellent customer service, coach associates, handle transactions and resolve customer issues; 1+ year retail experience preferred; must be flexible for nights, weekends, and holidays.
Storage King USA: Providing secure self-storage units for residential and commercial needs.
Customer-service and organizational skills; basic computer proficiency (Microsoft Word, Excel); experience in retail/restaurant/sales/property management preferred; ability to manage staff and facility operations.
Dollar TreeNASDAQ: DLTR: Operates discount variety stores selling household and seasonal merchandise.
3+ YOE3+ years managing international import operations; bachelor’s preferred; experience with ocean freight, freight forwarding, customs, drayage, transload, Incoterms; strong analytical and communication skills.
Transportation Management Systems (TMS), Microsoft Excel