460 customer operations manager jobs at 233 companies in Lockport, NY
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Customer Operations Manager
Barker, New York, United States
$100k-$120k/yr OnsiteFull Time
5+ YOE5+ years in data center or mission-critical operations with customer-facing experience; knowledge of power, cooling, and infrastructure systems; strong communication, crisis management, and cross-functional coordination skills.
1mo
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Senior Customer Operations Manager
Toronto, Ontario, Canada
HybridFull Time
5+ YOE5+ years in customer success/revenue operations, experience building CS programs, tooling selection and optimization, forecasting and customer health models, strong analytics and cross-functional communication.
Salesforce, Metabase, Gainsight, Vitally
3mo
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Customer Operations Manager
Toronto, Ontario, Canada
$43k-$53k/yr OnsiteFull Time
2+ YOE2+ Mgmt2-3 years management experience in specialty/multi-unit retail; flexible schedule; bilingual (French/English) in Quebec; ability to lift up to 40 lbs; mobility on sales floor.
POS systems, Omni-channel technology, Inventory management software, CRM tooling, Visual merchandising tools
1mo
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Customer Success Operations Manager
Toronto, Ontario, Canada
$112k-$154k/yr HybridFull Time
7+ YOE7+ years in GTM/customer success/revenue operations in SaaS, strong analytical skills, Salesforce experience preferred, experience with CS platforms and AI-enabled process automation, cross-functional collaboration.
Salesforce, Gainsight
3w
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Operations Manager
Toronto, Ontario, Canada
$52k/yr OnsiteFull Time
Requires customer operations expertise, stakeholder management, communication and presentation skills, performance metric analysis, process improvement, and coaching and people development skills.
Service Level Agreements (SLAs), Early Warning System (EWS)
3w
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Operations Manager
Toronto, Ontario, Canada
$45k-$56k/yr OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma or equivalent, 2+ years supervisory/management experience in retail, customer service or sales experience, strong communication, leadership, organizational skills, and knowledge of retail operating systems.
3w
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Operations/Retail Manager
Angola, New York, United States
$21-$25/hr OnsiteFull Time
3+ YOE3+ MgmtRequires a 2-year degree, 3+ years managing teams of at least five, staff management, customer service, and operational experience. Must lift 50+ pounds and work weekends and holidays.
2w
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Operations Manager (Contact Centre)
Toronto, Ontario, Canada
$52k/yr OnsiteFull Time
Requires business acumen, customer operations knowledge, communication, stakeholder management, performance analysis, process improvement, coaching, people development, critical thinking, and data literacy.
Early Warning System (EWS)
2w
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Product Operations Manager
Toronto, Ontario, Canada
HybridFull Time
5+ YOERequires 5+ years in Product, Business, Customer, or Support Operations, project leadership, cross-functional influence, strong communication, systems thinking, technical comfort, automation experience, and team management.
Linear
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Operations Manager
Toronto, Ontario, Canada
$95k-$100k/yr OnsiteFull Time
4+ YOE4+ years leadership experience in retail operations or stock; strong organizational, communication and coaching skills; ability to lift 15-20 lbs; fluent English.
1w
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Operations Manager
Rochester, New York, United States
$24-$31/hr OnsiteFull Time
2+ YOERequires 2–3+ years of retail management or relevant experience, financial and inventory management skills, leadership experience, communication and organizational skills, and proficiency with POS systems, Microsoft Office, and Apple devices.
Point of Sale system, Microsoft Office, Apple devices
2w
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Membership Operations Manager
Toronto, Ontario, Canada
$50k-$55k/yr HybridFull Time
2+ YOERequires 2+ years in operations, member services, customer service, or related work; Salesforce CRM proficiency; strong organization, communication, empathy, discretion, and data accuracy skills.
Salesforce, Microsoft 360, Zoom, Asana, Monday.com
5d
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Senior Business Operations Manager
Montreal or Helsinki or Quebec or United Kingdom or Toronto or Brighton or London or Alberta or New York City
$110k-$169k/yr RemoteFull Time
Experience redesigning operational processes, leading cross-functional programs through adoption, building simple tools and automations, using data to prioritize, and supporting customer operations; AI coding tools experience is a plus.
AI, AI coding tools, CRM
3mo
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Operations Manager, Stores (Toronto, ON, CA, M5B 2H1)
Toronto, Ontario, Canada
$55k-$74k/yr OnsiteFull Time
2+ YOE2+ Mgmt2-4 years in store operations/management; metrics-driven; strong communication; ability to develop and coach teams; focus on customer experience and store performance.
Windows, Microsoft Word, Microsoft Excel
1mo
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Manager, Customer Success (People Management)
Toronto, Ontario, Canada
$100k-$105k/yr HybridFull Time
Manager with SaaS Customer Success experience to lead renewals, retention, people management, process/operational improvements, and cross-functional collaboration; EdTech/K-12 preferred.
2w
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Retail Operations Manager
Amherst, New York, United States
OnsiteFull Time
3+ YOERequires 3+ years of retail leadership or customer-focused experience, full-time flexibility including evenings, weekends, and holidays, computer proficiency, communication, organization, and supervisory skills.
Buy Online and Pick Up In Store, Ship From Store
2w
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Retail Operations Manager
Amherst, New York, United States
$20-$40/hr OnsiteFull Time
3+ YOERequires 3+ years of retail leadership or customer-focused experience, full-time schedule flexibility, computer proficiency, strong communication, organization, composure, and ability to lift up to 50 pounds.
computer applications
1mo
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Operations Manager
Whitby, Ontario, Canada
$50k-$55k/yr OnsiteFull Time
2+ YOE2 years retail management/customer service experience, strong leadership, ability to work varied shifts including evenings and weekends, high school diploma preferred.
3w
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Customer Service Manager
Amherst, New York, United States
$22-$23/hr OnsiteFull Time
Supervisory/customer service experience in retail or food service; ability to coordinate front end operations, multi-task, use computers, and perform medium physical work including occasional lifting.
computer, handheld telephone, walkie reach/hi-lo, powered pallet jack, scissors lift
1mo
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(CAN) Customer Service Manager
St. Catharines, Ontario, Canada
$19/hr OnsitePart Time
Lead front-end operations, ensure safety and compliance, train and support associates, handle customer issues, manage registers and cash, flexible availability including evenings/weekends, must be 16+ and able to lift up to 50 lbs.
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