688 customer operations manager jobs at 308 companies in Putnam, CT
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Customer Operations Manager
Newton, Massachusetts, United States
$90k-$110k/yrHybridFull Time
Spindrift: Produces sparkling water and soda with real squeezed fruit.
5+ YOERequires 5+ years in customer operations, order management, logistics, supply chain, or related operations; ERP and EDI expertise; project leadership; coaching experience; and strong analytical and communication skills.
IntegerNYSE: ITGR: Manufactures medical devices and components for global healthcare companies.
7+ YOE7+ years experience in medical device or related field, bachelor\u0002s degree preferred, leadership experience managing professional teams, strong communication, sales/service acumen, Oracle/SAP and Microsoft Office familiarity.
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
Manage store operations, supervise staff, drive sales and inventory performance, and support customer service; strong communication, analytical and computer skills; flexible schedule required.
Enjet Aero: Manufactures precision machined and fabricated components for aircraft engines.
Experience in a machine shop with leadership; strong verbal communication, blueprint reading, organizational and problem-solving skills; ability to work under pressure and meet customer delivery commitments.
RepligenNASDAQ: RGEN: Develops and manufactures bioprocessing technologies for pharmaceutical drug production.
10+ YOEBachelor's preferred,10+ years in customer service/training in life sciences or regulated industries; experience with Order-to-Cash, training design, SAP, Salesforce, and LMS; strong stakeholder and analytical skills.
Lake Buena Vista or Natick or Providence or Tysons or West Hartford or King of Prussia or Paramus or Raleigh or Boston
OnsiteFull Time
Level99: Adult social gaming venue with physical challenges and dining.
2+ YOERequires high school education, strong communication, organization, flexibility, technology adoption, and ability to work extended shifts and lift up to 50 pounds. Two years of venue, restaurant, or bar management is desirable.
1+ YOEBachelor's degree required; strong PC/spreadsheet skills, basic business finance understanding, detail-oriented with communication and multitasking skills; customer-service experience preferred.
Transdev: Operator of public transportation systems and mobility solutions.
3+ MgmtHigh school diploma or equivalent, prior transit or transportation experience, and at least 3 years of supervisory experience. Requires customer service, problem-solving, decision-making, communication, negotiation, and scheduling skills.
Aqueduct Technologies: Provides managed IT services, cybersecurity, and cloud infrastructure solutions.
3+ YOE3+ years customer success or managed services experience in MSP/IT/SaaS, strong executive communication, ability to run business reviews, create SOPs, analyze operational metrics; experience with Salesforce, ConnectWise, BrightGauge, Microsoft Office.
Salesforce, ConnectWise, BrightGauge, Microsoft Office
West Marine: Specialty retailer of boating, fishing, and marine equipment.
2+ YOEHigh school diploma, supervisory experience, strong sales and customer-service skills, proficiency with Microsoft Office, ability to lift 50 lbs and operate equipment, available nights/weekends/holidays.
Stop & Shop: Operates a chain of retail grocery supermarkets.
1+ YOE1-3 years of supervisory experience in retail; Bachelor's degree preferred; strong leadership, communication, and operations skills; ability to manage Front End, Online Pick-up and Cash Office.
POS system, Microsoft Office, Retail management software
3+ YOE5+ MgmtHigh school diploma or equivalent, 3+ years of LTL transportation or dock experience, and 5+ years of management or supervisory experience. Requires communication, problem-solving, customer service, and basic computer skills.
Microsoft Office, Microsoft Excel, Microsoft Word, AS400
Six Flags Entertainment CorporationNYSE: FUN: Operates theme parks and water parks in North America.
Requires Ellis & Associates lifeguard and instructor certifications, AFO or CPO certification, leadership and communication skills, customer service focus, and ability to work nights, weekends, and holidays.
Six FlagsNYSE: FUN: Operates regional theme and water parks.
Requires Ellis & Associates NPWLTP Special Facilities and Instructor certifications, plus AFO or CPO certification, leadership skills, customer service focus, communication skills, and availability for nights, weekends, and holidays.
Ellis & Associates National Pool and Waterpark Lifeguard Program (NPWLTP)
Director of Global Customer Operations & Fulfillment
Waltham, Massachusetts, United States
$195k-$255k/yrOnsiteFull Time
Boston Dynamics: Building advanced mobile robots for industrial and warehouse automation.
15+ YOE15+ MgmtRequires 15+ years leading technical support, field service, depot, or customer logistics operations; global 3PL/4PL experience; Salesforce and JIRA fluency; technical team leadership; and a relevant bachelor's degree or equivalent background.
JIRA, Salesforce, Salesforce Service Cloud, CRM, Mean Time to Resolve (MTTR), First-Contact Resolution (FCR), Customer Effort Score (CES), 3PL, 4PL, RMA, FRU, TAT, FSE, TSE
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yrHybridFull Time
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.