77 customer operations manager jobs at 40 companies in Waterloo, IA
1mo
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Zendesk, Microsoft Office
3w
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Dispatch Operations & Customer Service Manager
Cedar Rapids, Iowa, United States
$50k-$60k/yr OnsiteFull Time
3+ MgmtLead and develop dispatch and customer service teams; coach performance; interpret metrics; manage escalations; strong communication and problem-solving; high school diploma required; 3+ years supervisory experience.
CRM
2w
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Assistant Manager of Store Operations - Salary
Cedar Rapids, Iowa, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent and at least one year of retail experience, including assistant manager duties. Requires supervisory, customer service, arithmetic, problem-solving, and physical work abilities.
Pallet jack, Box cutter, Cash registers, Trash compactor, Cardboard baler, Forklift, Computer, Calculator, Telephone, FAX machine, Two-wheeler, Ordering machine, Delivery vehicle
1w
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Logistics Operations Manager, Google Cloud Logistics
Cedar Rapids, Iowa, United States
$111k-$159k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience, 5 years in stakeholder relationships, process improvement, cross-functional change, and customer-facing supply chain, logistics, or vendor relations roles.
3w
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Customer Experience Lead - Full Time
Cedar Rapids, Iowa, United States
$16/hr OnsiteFull Time
Provide excellent customer service, lead front-end operations, direct associates, handle transactions, and maintain merchandising; 1+ years retail experience preferred.
3mo
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Assistant Manager
Cedar Falls, Iowa, United States
$43k-$50k/yr OnsiteFull Time
Manage full-service dining room, oversee restaurant operations, HR management, and ensure food safety and customer service excellence.
2mo
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Assistant Manager
Cedar Rapids, Iowa, United States
$15-$17/hr OnsiteFull Time
Assistant Manager role; 45-hour week; $14.98-$17.00 hourly; lead team, schedule, hiring, operations, and customer service; benefits included.
1mo
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Pharmacy Operations Team Lead
Cedar Falls, Iowa, United States
$22-$35/hr OnsiteFull Time
Processing prescriptions, supporting patients with medication and vision needs, providing customer service, and supervising pharmacy operations.
5d
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Zone Manager - Exterior Services
Pawtucket or Minneapolis or Des Moines or Cedar Rapids or San Antonio or Dallas
FieldFull Time
3+ YOERequires 3+ years of customer service, management, and leadership experience; landscape and snow operations, subcontractor, estimating, pricing, billing, communication, travel, and Microsoft Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
3d
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General Manager
Waterloo, Iowa, United States
$65k-$85k/yr OnsiteFull Time
2+ MgmtBachelor's degree or 2+ years of management experience required. Requires decision-making, communication, conflict management, customer service, organization, and ability to lift 50 pounds.
1mo
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Assistant Store Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
Assist store manager with daily operations, deliver excellent customer service, train and develop employees, support sales and financial goals, maintain SOPs; automotive background preferred and basic Microsoft/computer skills required.
6d
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Manager Trainee
Cedar Falls, Iowa, United States
$35k/yr OnsiteFull Time
High school diploma, valid driver's license, age 20+, strong computer, multitasking, communication, time management, and customer service skills; flexible nights, weekends, and holiday availability.
CRM
4d
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Associate Director, Global Customer Experience (Onsite)
Annapolis or Cedar Rapids
$157k-$299k/yr OnsiteFull Time
10+ YOE5+ MgmtUniversity degree or equivalent and 12+ years relevant experience, or advanced degree and 10+ years; 10+ years aviation customer experience, 5+ years people leadership, and transformation experience.
1mo
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Assistant Manager
Janesville, Iowa, United States
$50k-$74k/yr OnsiteFull Time
1+ MgmtManage store operations including hiring, training, scheduling (20-60 coworkers), inventory and ordering, P&L responsibility, food safety, prior leadership experience, strong people and problem-solving skills.
1mo
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Supervisor, Critical Operations
Cedar Rapids, Iowa, United States
OnsiteFull Time
4+ YOE4+ years industry experience, prior people leadership, ability to supervise electrical/mechanical/plumbing maintenance, emergency response, budgeting, and customer-facing support.
1mo
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Club Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
1+ MgmtMinimum 1 year managerial experience, strong customer service, communication, organizational and leadership skills, and basic computer proficiency.
Paycom
1w
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Assistant Manager I
Marion, Iowa, United States
OnsitePart Time
High school diploma preferred; retail management experience preferred. Requires strong communication, customer service, organizational, problem-solving, and decision-making skills, plus ability to lift 55 pounds and perform frequent physical tasks.
2w
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Club Manager
Cedar Falls, Iowa, United States
OnsiteFull Time
1+ MgmtAt least one year of equivalent managerial experience, strong customer service, communication, organizational and leadership skills, basic computer proficiency, honesty, and a strong work ethic.
Paycom
3w
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STORE MANAGER in FAYETTE, IA
Fayette, Iowa, United States
OnsiteFull Time
Manage all store operations, staff recruitment and training, inventory and cash control, merchandising, and compliance; high school diploma preferred; one year retail management experience preferred; able to lift up to 55 lbs.
IBM cash register, hand-held scanner, pricing gun
1w
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Service Manager
Waterloo, Iowa, United States
OnsiteFull Time
3+ YOEIndustry knowledge and ideally 3 years of maintenance or service experience; team leadership, customer service, communication, problem-solving skills, high school diploma, valid driver's license, and ability to lift 50 pounds.
T3
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