93 customer operations manager jobs at 45 companies in Cedar Rapids, IA
1mo
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Zendesk, Microsoft Office
4w
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Dispatch Operations & Customer Service Manager
Cedar Rapids, Iowa, United States
$50k-$60k/yr OnsiteFull Time
3+ MgmtLead and develop dispatch and customer service teams; coach performance; interpret metrics; manage escalations; strong communication and problem-solving; high school diploma required; 3+ years supervisory experience.
CRM
2d
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Operations Manager
Iowa City, Iowa, United States
OnsiteFull Time
3+ YOEHigh school diploma required; bachelor's preferred. Requires 3+ years of sales and operations experience, leadership skills, customer service and communication abilities, Microsoft Office proficiency, and a valid driver's license.
Microsoft Office, Microsoft Excel
2w
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Assistant Manager of Store Operations - Salary
Cedar Rapids, Iowa, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent and at least one year of retail experience, including assistant manager duties. Requires supervisory, customer service, arithmetic, problem-solving, and physical work abilities.
Pallet jack, Box cutter, Cash registers, Trash compactor, Cardboard baler, Forklift, Computer, Calculator, Telephone, FAX machine, Two-wheeler, Ordering machine, Delivery vehicle
1w
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Logistics Operations Manager, Google Cloud Logistics
Cedar Rapids, Iowa, United States
$111k-$159k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience, 5 years in stakeholder relationships, process improvement, cross-functional change, and customer-facing supply chain, logistics, or vendor relations roles.
1d
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Assistant Store Manager - Customer Experience
Pinole or Waterloo or San Francisco or Los Angeles
$31-$48/hr OnsiteFull Time
3+ YOE3+ MgmtRequires 3–5 years of retail leadership or customer-focused experience, full-time availability, computer proficiency, strong communication and organizational skills, and composure under pressure.
2mo
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Assistant Manager
Cedar Rapids, Iowa, United States
$15-$17/hr OnsiteFull Time
Assistant Manager role; 45-hour week; $14.98-$17.00 hourly; lead team, schedule, hiring, operations, and customer service; benefits included.
3w
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Assistant Manager
Iowa City, Iowa, United States
OnsiteFull Time
Lead store operations and staff, support sales and profitability, manage inventory, ensure safety/compliance, and deliver excellent customer service.
Google Workspace, T3
1w
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Zone Manager - Exterior Services
Pawtucket or Minneapolis or Des Moines or Cedar Rapids or San Antonio or Dallas
FieldFull Time
3+ YOERequires 3+ years of customer service, management, and leadership experience; landscape and snow operations, subcontractor, estimating, pricing, billing, communication, travel, and Microsoft Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
4d
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General Manager
Waterloo, Iowa, United States
$65k-$85k/yr OnsiteFull Time
2+ MgmtBachelor's degree or 2+ years of management experience required. Requires decision-making, communication, conflict management, customer service, organization, and ability to lift 50 pounds.
2w
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Assistant Store Manager
Kalona, Iowa, United States
$55k-$82k/yr OnsiteFull Time
1+ MgmtRequires 1–3 years of leadership experience, strong people and problem-solving skills, ability to mentor staff, resolve customer and coworker concerns, work in the kitchen, and manage fast-paced store operations.
1mo
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Assistant Store Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
Assist store manager with daily operations, deliver excellent customer service, train and develop employees, support sales and financial goals, maintain SOPs; automotive background preferred and basic Microsoft/computer skills required.
1d
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Manager Trainee
Marion, Iowa, United States
$18/hr OnsiteFull Time
Customer service skills, ability to lead and develop a team, and motivation to pursue retail management. Leadership experience or a business-related degree is preferred.
5d
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Associate Director, Global Customer Experience (Onsite)
Annapolis or Cedar Rapids
$157k-$299k/yr OnsiteFull Time
10+ YOE5+ MgmtUniversity degree or equivalent and 12+ years relevant experience, or advanced degree and 10+ years; 10+ years aviation customer experience, 5+ years people leadership, and transformation experience.
1mo
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Supervisor, Critical Operations
Cedar Rapids, Iowa, United States
OnsiteFull Time
4+ YOE4+ years industry experience, prior people leadership, ability to supervise electrical/mechanical/plumbing maintenance, emergency response, budgeting, and customer-facing support.
1mo
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Club Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
1+ MgmtMinimum 1 year managerial experience, strong customer service, communication, organizational and leadership skills, and basic computer proficiency.
Paycom
1d
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Club Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
1+ MgmtRequires at least 1 year of equivalent managerial experience, strong customer service, communication, organizational, and leadership skills, plus basic computer proficiency.
Paycom
2d
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Assistant Manager I
Iowa City, Iowa, United States
OnsitePart Time
High school diploma preferred; retail management experience preferred. Requires communication, customer service, organizational, problem-solving, and decision-making skills, plus ability to lift 55 pounds and perform frequent physical tasks.
1d
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Club Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
1+ MgmtRequires at least 1 year of equivalent managerial experience, strong customer service, communication, organizational, and leadership skills, honesty, good work ethic, and basic computer proficiency.
Paycom
6d
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Facility Operations Coordinator - AgVantage FS - Dewar, IA
Dewar or Waverly or Iowa or United States or Canada
OnsiteFull Time
Associate degree or equivalent and 3+ years related experience in fertilizer, elevator, and equipment operations. Requires CDL, custom applicator license, safety knowledge, leadership, sales, and ability to lift 51–70 lbs.
OSHA, DOT
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