59 customer retention manager jobs at 49 companies in Byron, CA
1mo
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VP, Customer Retention
San Francisco, California, United States
$375k-$385k/yr HybridFull Time
10+ YOE10+ years building and leading B2B SaaS sales teams, experience scaling to 50+ sellers, quantitative background (RevOps/PE/consulting/strategy), cross-segment sales experience, strong analytics, project and process management, renewal sales expertise.
4d
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Customer Success Manager
New York City or San Francisco or Austin or London or Honolulu
OnsiteFull Time
4+ YOERequires 4–8 years of professional experience, ideally in customer success, account management, or SaaS; proven relationship management, adoption, retention, and account growth skills.
AI, GPU
3d
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Customer Success Manager
United States or San Francisco
$75k-$110k/yr RemoteFull Time
3+ YOEBachelor's degree or equivalent experience; 3–5 years in customer success, account management, onboarding, or customer-facing technology roles. Requires account ownership, communication, problem-solving, retention, and cross-functional collaboration.
Online Ordering, mobile apps, loyalty, CRM
1w
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Manager, Customer Success
San Jose or Draper or United States
$134k-$189k/yr HybridFull Time
People-leadership experience in customer success or post-sales, track record in retention and revenue expansion, strong coaching and cross-functional collaboration, data-driven decision making.
2mo
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Senior Manager, Customer Success
San Francisco, California, United States
$195k-$231k/yr HybridFull Time
8+ YOE5+ Mgmt5+ years managing CS teams in SaaS, 8+ years in customer success/account management or post-sales roles, quota experience, enterprise lifecycle and retention expertise, data-driven operational judgment, and cross-functional leadership.
3w
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Customer Success Manager
San Francisco, California, United States
$141k-$200k/yr OnsiteFull Time
5+ YOE5+ years in metrics-owning customer success, ideally enterprise software, with retention or expansion results; full-lifecycle experience, health-score modeling, forecasting, Excel/Sheets fluency, and excellent communication.
Excel, Sheets
1w
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Sr. Customer Success Manager
United States or San Francisco or Austin or New York City
$120k-$153k/yr RemoteFull Time
3+ YOERequires 3–5 years in customer success, customer experience, or enterprise SaaS, including 3 years customer-facing; enterprise retention and expansion experience; CRM and SaaS metrics knowledge.
Salesforce, HubSpot, Planhat, Gainsight, SaaS, CRM, NRR, NPS, QBRs
1mo
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Customer Success Manager
United States or New York or San Mateo
$85k-$132k/yr RemoteFull Time
4+ YOE4+ years relevant experience (4-6+ indicated), experience with enterprise/B2B SaaS or higher ed/FinTech preferred, strong relationship management, renewal/retention expertise, product troubleshooting, and comfort using AI tools.
1d
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Technical Customer Success Manager
San Francisco or San Mateo
OnsiteFull Time
Experience owning customer relationships end to end, driving technical rollouts, retention and expansion, building customer-success processes, and communicating with technical stakeholders.
Claude, Codex, Slack, GitHub, Jira, Snowflake
1w
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Digital Customer Success Manager
Mountain View, California, United States
$116k-$192k/yr HybridFull Time
5+ YOERequires 5–10 years in customer success, operations, lifecycle marketing, or product adoption; SaaS adoption and retention success; digital CS program experience; and customer journey, health score, automation, and platform expertise.
AI, automation, customer success platforms, CRM systems, marketing automation tools
1mo
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Senior Customer Success Manager
San Francisco or New York City
$165k-$180k/yr HybridFull Time
7+ YOE7+ years in customer success or technical client-facing SaaS roles; experience driving retention and growth, building technical roadmaps, data analysis skills, and strong executive and technical communication.
SQL, Athena, BigQuery, Looker, Python, JavaScript, SDK, APIs, ChatGPT, Claude
3w
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Strategic Customer Success Manager
San Francisco or New York City or United States
$140k-$160k/yr RemoteFull Time
6+ YOE6+ years in customer success or similar with enterprise accounts, experience driving retention and expansion, C-suite relationship experience, strong account planning and data skills, familiarity with payroll/HCM/ERP concepts and APIs.
Excel, Sheets, APIs
3mo
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Manager of Customer Success, SMB
Salt Lake City or Boston or New York City or San Mateo
HybridFull Time
5+ YOE2+ MgmtLead a Customer Success team; drive retention, adoption, and expansion in SMB segment; build CS strategy and playbooks.
Salesforce, Gainsight
2w
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Customer Success Manager - San Francisco
San Francisco, California, United States
$85k-$135k/yr OnsiteFull Time
Proven customer success experience owning accounts, driving adoption and retention in early-stage B2B SaaS; strong communication, CRM hygiene, and operational discipline.
CRM, DMS
3w
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Associate Customer Relationship Manager
San Francisco, California, United States
$64k-$129k/yr HybridFull Time
2+ YOE2+ years experience preferred; strong communication, client relationship, retention, negotiation skills; proficient in Microsoft Office; bachelor’s degree preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Customer Success Manager, Growth – Bilingual (Spanish/English)
United States or San Francisco or New York City or London or Dublin or Tel Aviv or Sydney
$113k-$133k/yr RemoteFull Time
2+ YOE2+ years Customer Success at a SaaS company; business-level fluency in Spanish and English; experience managing large books of business, driving retention, and working with security/compliance customers; U.S. work authorization required.
Vanta, Catalyst
2w
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Customer Success Manager
San Jose, California, United States
$90k-$120k/yr OnsiteFull Time
3+ YOEBachelor's degree,3+ years customer success/account management,proven upsell/retention track record,CRM and Excel/Sheets proficiency,strong communication and relationship-building skills.
HubSpot, Salesforce, Microsoft Excel, Google Sheets
2mo
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Associate Customer Relationship Manager
Denver or Dublin or United States
$64k-$129k/yr HybridFull Time
2+ YOE2+ years experience supporting SMB clients, strong written/verbal communication, negotiation and retention skills, Bachelor's degree preferred, proficient with Microsoft Office (Word, Excel, PowerPoint).
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Customer Success Manager
San Francisco, California, United States
$100k-$130k/yr OnsiteFull Time
4+ YOE4+ years customer-facing SaaS experience, 1–2+ years with enterprise customers, technical aptitude with web technologies and APIs, strong communication and executive presence, ability to drive adoption and retention.
HTML, CSS, APIs
2w
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Senior Customer Success Manager
San Francisco, California, United States
HybridFull Time
4+ YOE4+ years in B2B SaaS customer success or account management with experience on complex, multi-stakeholder accounts; ownership of retention and expansion targets; strong negotiation, communication, and data/CRM skills.
CRM
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