34 customer retention manager jobs at 29 companies in Euless, TX
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Supervisor, Customer Retention
Irving, Texas, United States
OnsiteFull Time
3+ YOE3–5+ years inbound sales/call center/retention experience, prior supervisory experience, strong coaching and analytical skills, proficiency with CSG, Five9, Sugar CRM, excellent communication.
CSG, Five9, Sugar CRM
1mo
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Customer Success & Retention Specialist
Richardson, Texas, United States
$60k/yr OnsiteFull Time
2+ YOE2+ years in customer success/retention or service; strong communication and problem-solving; experience with Salesforce or similar CRM; ability to manage cases, balance priorities, and collaborate across teams (solar/energy/home improvement experience preferred).
Salesforce
1mo
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Retention Specialist -Hybrid
Grapevine or King of Prussia
$48k-$58k/yr HybridFull Time
2+ YOE2+ years in sales/account management/customer retention, strong objection-handling and de-escalation, CRM proficiency (Salesforce preferred), Microsoft Office skills, excellent verbal/written communication.
Salesforce, Microsoft Excel, Microsoft Word, Microsoft Outlook
1w
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Residential Retention Specialist
Dallas, Texas, United States
OnsiteFull Time
1+ YOEHigh school diploma or GED, 1+ year of property management experience preferred, strong customer service and communication skills, basic accounting and math skills, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Outlook, Microsoft Excel
2mo
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Customer Retention Specialist - State Farm Agent Team Member
Arlington, Texas, United States
$50k/yr OnsiteFull Time
Strong interpersonal, communication, and problem-solving skills; detail-oriented; previous customer service or account management preferred; must obtain applicable state insurance licenses.
1mo
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Customer Retention Specialist - State Farm Agent Team Member
Arlington, Texas, United States
$40k-$50k/yr OnsiteFull Time
Manage customer renewals and outreach, maintain accurate records, identify opportunities to improve satisfaction; strong communication and problem-solving; must obtain applicable state insurance licenses.
1d
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Customer Loyalty Manager
Irving, Texas, United States
OnsiteFull Time
Experience in account management, customer success, or a similar customer-facing role; strong communication, negotiation, interpersonal, conflict resolution, retention, CRM, and business software skills.
CRM
2mo
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
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Customer Success Manager - Airline Operations
Irving, Texas, United States
HybridFull Time
7+ YOE2+ MgmtBachelor's degree, 7+ years in customer success/account management, 2+ years people management, experience driving customer satisfaction/retention/growth, strong leadership and communication, knowledge of software/SDLC, experience with customer support and analytics, able to travel up to 20%.
2mo
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Customer Success Manager
Tampa or Austin or Dallas or North America
HybridFull Time
2+ YOE2–5 years in SaaS customer success or account management with proven retention and renewal ownership; experience in onboarding, upsell/expansion, product feedback, strong communication, relationship-building, and technical curiosity.
Aether, Virtual Tours
1w
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Customer Success Manager, Senior
Dallas, Texas, United States
RemoteFull Time
3+ YOE3+ years in account management/customer success or SaaS, proven retention and revenue protection, consultative communication skills, ability to manage complex accounts and identify churn risks.
3d
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Customer Success Manager - Engineering Services & Platforms (ESP)
Ohio or Jersey City or Plano or Columbus
$119k-$188k/yr OnsiteFull Time
5+ YOERequires 5+ years of customer success experience in product or technology, customer adoption and retention expertise, strong communication, stakeholder influence, and ability to learn and teach technologies.
1w
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Senior Sales Business Retention Associate
Coppell, Texas, United States
$40k-$68k/yr HybridFull Time
2+ YOEBachelor's degree in business or equivalent experience; 2+ years in sales, account management, customer service, or customer-facing work; English proficiency and online presentation tool experience required.
Microsoft Teams, Salesforce
3w
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Director, Customer Success
Atlanta or Dallas
HybridFull Time
Proven experience leading customer success/account teams, driving retention and expansion, renewal forecasting, executive stakeholder management, and using AI to accelerate customer outcomes.
Infor, Oracle, SAP, Workday
2mo
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Customer Success Manager II - San Francisco, CA
San Francisco or Atlanta or Boston or Chicago or Dubuque or Dallas or Pune
$90k-$100k/yr OnsiteFull Time
1.5+ YOE1.5+ years SaaS customer success/account management experience, ability to manage a large book of business (50+ accounts), retention and renewal ownership, commercial acumen, analytics-driven risk mitigation, excellent communication.
OpenGov Public Service Platform, ERP
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Global Head of Customer Experience, Property Management
Chicago or Dallas or New York City or San Francisco
$275k-$330k/yr RemoteFull Time
15+ YOE15+ years senior property/facilities/real estate operations leadership with multi-region scope, P&L ownership, client retention and people development experience; strong commercial, data-driven and program management skills.
1w
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Global Head of Customer Experience & Support
Boston or California or Dallas or Maryland or New York or Utah or Washington
$320k-$365k/yr RemoteFull Time
Senior leader with proven ownership of retention, renewals, adoption, post-sale revenue; experience across direct/channel/DaaS motions, enterprise customer fluency, product orientation, commercial judgment, and operating discipline.
2mo
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Retention Account Executive
Irving, Texas, United States
FieldFull Time
Proven account management/customer success experience with CRM use; strong relationship, communication, organizational skills; contract renewal and upsell experience; ability to travel and collaborate across departments.
CRM
1w
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Head of Customer Success and Support Ops
Boston or Dallas or Washington or Maryland or California or New York or Utah
$320k-$365k/yr RemoteFull Time
Proven leader in post-sale revenue: ownership of onboarding, adoption, renewals, retention and expansion across direct, channel and Data-as-a-Service; enterprise customer fluency, product depth, commercial judgment, and operating discipline.
1mo
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Strategic Partner Manager II
Austin or Houston or Dallas
$71k-$120k/yr FieldFull Time
4+ YOE4+ years in account management/customer success, experience driving growth and retention for SMB merchants, strong presentation and analytical skills, knowledge of restaurant economics and third-party delivery platforms.
Salesforce, Outreach, Tableau, Sigma
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