Expo Home Improvement: Provides residential bathroom, kitchen, and window remodeling services.
Experience in customer service management, leadership, data analysis, and process improvement; strong communication and problem-solving skills; proficiency with Microsoft Office and CRM (Salesforce preferred).
Westlake or Denver or Menlo Park or New York or Bellevue or Washington or Chicago or Lake Mary or Clearwater or Gainesville
$97k-$114k/yrOnsiteFull Time
RobinhoodNASDAQ: HOOD: Provides a commission-free platform for investing and financial services.
Experienced banking/credit leader with subject-matter expertise in banking, credit, and money movement; strong people leadership, coaching, change management, communication, and problem-solving skills.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma, 2+ years management experience, strong verbal/written communication, multitasking, creative thinking, and ability to work flexible schedules.
Michaels: Retail chain for arts, crafts, and custom framing supplies.
Lead front-end operations and omnichannel processes, train and coach sales/cashier teams, manage inventory/shrink/safety, assist with cash reconciliation and onboarding; retail management experience preferred.
Billingsley Company: Develops, builds, and manages commercial and residential real estate properties.
2+ YOE2+ years customer service or management experience preferred, proficiency with Microsoft Office and property management systems, valid driver’s license, ability to work weekends, strong communication, conflict resolution, ledger knowledge, and ability to lift up to 50 lbs.
Microsoft Office, RealPage, OneSite, ActiveBuilding, Knock, CRM
Upbound GroupNASDAQ: UPBD: Provides consumer lease-to-own and digital financial technology solutions.
5+ YOE5+ years in customer experience, service design, digital strategy, or product management; strong journey mapping, design thinking, facilitation, storytelling, and cross-functional leadership; must work on-site in Plano, TX.
Upbound GroupNASDAQ: UPBD: Technology-driven provider of inclusive, flexible financial and retail solutions.
5+ YOE5–8 years in customer experience, service design, digital strategy, or product management; strong journey mapping, design thinking, storytelling, facilitation, and data-driven decision skills; ability to influence cross-functionally.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
8+ YOEBA/BS or equivalent required; 8+ years experience in customer experience, service design, customer success or product management for service offerings; strong strategic, analytical, communication, and cross-functional leadership skills; MBA preferred.
Brilliant EarthNASDAQ: BRLT: Retailer of ethically sourced diamonds and fine jewelry.
Retail people management experience, recruiting and developing teams, meeting sales and KPI targets, strong communication, CRM experience, BA preferred, ability to work weekends.
Customer Experience - Customer Experience Representative I
Irving, Texas, United States
$15-$23/hrOnsiteFull Time
Continental Battery Systems: Distributor of automotive, commercial, and industrial power solutions.
Customer retention and account growth experience, strong communication, sales and relationship-building skills, ability to document activity and manage collections, comfortable doing deliveries and face-to-face outreach.
Collectors: Providing authentication and grading services for high-value collectibles.
High school diploma, strong customer service, Microsoft Office proficiency, ability to lift 40 lbs, onsite availability weekdays 8am-5pm, ability to use appointment and order management systems, willingness to work overtime.
Microsoft Office Suite, Beckett\u0019s appointment management tools, Beckett\u0019s order management system, appointment management software
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail experience and 6 months leadership experience; flexible schedule including nights/weekends; strong communication, merchandising, multitasking, and training skills.
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yrOnsiteFull Time
Diesel Direct: On-site mobile refueling and fuel management for commercial fleets.
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.
EōS Fitness: Operates a chain of full-service health clubs.
2+ YOECustomer service or front-line leadership experience; strong communication, problem-solving, and multitasking skills; proficiency with fitness management software and MS Office; background in membership management and billing.
Fitness management software, Microsoft Office, Social media platforms
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service experience, advanced computer and practice management software proficiency, strong communication, multitasking, empathy, and availability for nights/weekends/holidays.