16 customer retention manager jobs at 12 companies in Everson, WA
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Customer Success Manager (BRIVITY)
Bellingham, Washington, United States
$24-$26/hr OnsiteFull Time
Manage a portfolio of SaaS customers, drive engagement and retention, and support with product knowledge in Brivity tools.
HubSpot, CRM, CMA, Marketer, Website, Go App, Kwkly
1mo
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Customer Success Manager
Vancouver, British Columbia, Canada
$70k-$90k/yr HybridFull Time
3+ YOE3+ years in customer success or account management at a tech company, proven retention/expansion results, portfolio ownership, escalation handling, cross-functional collaboration, AI and HubSpot familiarity, eligible to work in Canada.
HubSpot, ChatGPT, Claude
2w
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Customer Success Manager - North America
Canada or Vancouver or Toronto or Canada or Ontario
$75k-$90k/yr HybridFull Time
3+ YOERequires 3–5 years in SaaS customer success or account management, complex account retention and growth experience, CRM proficiency, stakeholder management, communication, facilitation, and presentation skills.
Salesforce, HubSpot, PublicInput, GoVocal, Borealis, Granicus, Zencity, CivicPlus
2w
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Customer Success Manager - North America
Toronto or Canada or Vancouver or North America
$75k-$90k/yr RemoteFull Time
3+ YOERequires 3–5 years in Customer Success or Account Management, SaaS experience, complex account retention and growth, CRM proficiency, stakeholder management, and strong communication, facilitation, and presentation skills.
Salesforce, HubSpot, PublicInput, GoVocal, Borealis, Granicus, Zencity, CivicPlus
2w
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Customer Success Manager - North America
Canada or Vancouver or Toronto
$75k-$90k/yr RemoteFull Time
3+ YOERequires 3–5 years in Customer Success or Account Management, SaaS experience, complex account retention and growth, CRM and customer health metrics knowledge, and strong communication, facilitation, and presentation skills.
Salesforce, HubSpot, PublicInput, GoVocal, Borealis, Granicus, Zencity, CivicPlus
2w
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Customer Success Manager - North America
Vancouver or Canada or Toronto
$75k-$90k/yr HybridFull Time
3+ YOERequires 3–5 years in customer success or account management, SaaS experience, complex account retention and growth, CRM proficiency, customer health metrics, success planning, and strong communication and presentation skills.
Salesforce, HubSpot, PublicInput, GoVocal, Borealis, Granicus, Zencity, CivicPlus
1w
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Senior Customer Marketing Manager
Toronto or Vancouver
$116k-$163k/yr OnsiteFull Time
12+ YOERequires 12+ years of B2B marketing experience, including customer, lifecycle, growth, or engagement marketing, plus expertise in SaaS customer lifecycles, adoption, retention, expansion, advocacy, and cross-functional program management.
artificial intelligence (AI)
2w
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Senior Customer Success Manager
Vancouver or Toronto or Canada or United States
$90k-$100k/yr RemoteFull Time
5+ YOE5+ years in Customer Success/Account Management in SaaS, proven retention and expansion experience, CRM experience (Salesforce, Hubspot), strong communication and facilitation skills, ability to travel up to 25%.
Salesforce, Hubspot, PublicInput, GoVocal, Borealis, Granicus, Zencity, CivicPlus
1mo
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Senior Customer Success Manager
Vancouver or Burnaby or Toronto or Calgary
$97k-$131k/yr HybridFull Time
4+ YOE4+ years SaaS CSM experience, proven retention/growth outcomes, experience with CS CRMs, executive communication, change management, and ability to use analytics to drive adoption and ROI.
Gainsight, Totantgo, Churnzero
2mo
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Customer Success Operations Manager (CA HOME, CA, __)
Vancouver, British Columbia, Canada
OnsiteFull Time
Proven post-sales/customer advocacy experience in enterprise or cloud software; driving adoption, retention, upsell; strong verbal/written/presentation skills; analytical and technical problem-solving; able to travel up to 50%.
1mo
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Director, Customer Success
Vancouver, British Columbia, Canada
$150k-$200k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in customer success or related B2B roles with 5+ years leading teams; proven retention and expansion results; HubSpot/CRM and AI tooling fluency; strong commercial and executive relationship skills; able to work PST core hours and travel as needed.
HubSpot, CRM, AI
1mo
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Customer Success Specialist
Vancouver, British Columbia, Canada
$65k-$90k/yr OnsiteFull Time
2+ YOE2+ years B2B customer-facing experience; account management, onboarding, product adoption, customer retention, strong communication, and CRM usage.
Salesforce, HubSpot
2w
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Technical Success Manager
Vancouver, British Columbia, Canada
$90k-$100k/yr OnsiteFull Time
3+ YOE3+ years in technical customer-facing roles; knowledge of enterprise cybersecurity, networking, cloud/SaaS; experience driving adoption, retention, and customer health; strong communication and stakeholder management.
1mo
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Key Account Manager
Vancouver or Kitchener-Waterloo or Edmonton or Toronto
$60k-$100k/yr HybridFull Time
Proven success in B2B SaaS account management or customer success, strong communication, presentation, negotiation, analytical skills, challenger sales proficiency, and experience driving revenue and retention for large portfolios.
Jobber, Jobber Payments
1mo
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Account Manager, AdTech
Vancouver, British Columbia, Canada
$70k-$100k/yr RemoteFull Time
Proven account management or customer success experience with retention and expansion; proficiency with Salesforce, HubSpot or Zoho CRM and Microsoft Excel; strong analytical, communication, and cross-functional collaboration skills; Programmatic/SaaS/media experience preferred.
Salesforce, HubSpot, Zoho CRM, Microsoft Office, Microsoft Excel, BrightHire
2w
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Enterprise Account Director
Boston or New York or Vancouver or Vancouver or North America
$175k-$225k/yr HybridFull Time
6+ YOE6+ years in strategic account management/customer success with enterprise clients, revenue retention and growth ownership, bilingual English/Spanish, executive relationship management, product and cross-functional collaboration, willingness to travel.
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