36 customer retention manager jobs at 27 companies in Utah
2mo
Save
Mark Applied
Hide
Senior Retention Manager
American Fork, Utah, United States
OnsiteFull Time
6+ YOE6–8+ years in retention marketing, email/SMS strategy, or customer lifecycle; proven LTV impact; design/creative keen eye; strong Klaviyo and loyalty platform experience; data-driven and fast-paced.
Klaviyo, Loyalty platforms, Email, SMS, Analytics
4w
Save
Mark Applied
Hide
Vice President, Customer Retention & Lifecycle Management
Alabama or Arkansas or Arizona or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Louisiana or Maryland or Missouri or Mississippi or North Carolina or North Dakota or Nebraska or New Mexico or Nevada or Oregon or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah
RemoteFull Time
10+ YOE10+ years leadership in retention, lifecycle marketing, or customer experience; experience reducing churn, predictive analytics, journey orchestration, A/B testing, strong commercial and cross-functional leadership; Bachelor's required, MBA preferred.
1w
Save
Mark Applied
Hide
Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Kentucky or Maine or Massachusetts or Minnesota or New Jersey or New York or Ohio or Pennsylvania or Texas or Utah or Washington
$110k-$130k/yr RemoteFull Time
5+ YOERequires 5+ years in Customer Success, Account Management, or B2B SaaS; retention and renewal experience; CRM and customer success tool proficiency; analytics, communication, collaboration, and process improvement skills.
Salesforce, Totango, Gainsight
2w
Save
Mark Applied
Hide
Customer Success Manager - FuzeRx
Alabama or Arizona or Arkansas or California or Colorado or Connecticut or Florida or Georgia or Hawaii or Idaho or Illinois or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Montana or Nebraska or Nevada or New Hampshire or New Jersey or New Mexico or New York or North Carolina or North Dakota or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Vermont or Virginia or Washington or Wisconsin or Delaware or Maryland or District of Columbia
$108k-$135k/yr RemoteFull Time
3+ YOE3+ years in healthcare consulting/customer success/account management; strong technical aptitude, communication, analytical skills; ability to manage client relationships and drive retention.
2mo
Save
Mark Applied
Hide
Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
2w
Save
Mark Applied
Hide
Manager, Customer Success
San Jose or Draper or United States
$134k-$189k/yr HybridFull Time
People-leadership experience in customer success or post-sales, track record in retention and revenue expansion, strong coaching and cross-functional collaboration, data-driven decision making.
1w
Save
Mark Applied
Hide
Senior Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin or District of Columbia
$115k-$120k/yr RemoteFull Time
6+ YOE6–9 years in customer success, account management, or related IT field; strategic account experience; retention and expansion results; Salesforce and Microsoft 365 knowledge; U.S. travel required.
Salesforce, Microsoft 365, Gainsight, ChurnZero
1mo
Save
Mark Applied
Hide
Strategic Customer Success Manager
South Salt Lake, Utah, United States
OnsiteFull Time
7+ YOE7+ years SaaS/B2B customer success or account management; enterprise relationship management; proven retention and expansion outcomes; CRM (Salesforce or HubSpot) and Microsoft Office proficiency; ability to demo technical SaaS products.
Salesforce, HubSpot, Outlook, Microsoft Excel, Word, PowerPoint, Deploy, Inventory, Connect, SimpleMDM, SmartDeploy
3mo
Save
Mark Applied
Hide
Full Cycle Customer Success Manager (CSM)
Lehi, Utah, United States
OnsiteFull Time
3+ YOE3-5 years in customer success or account management; proven retention and expansion; onboarding and platform adoption; strong communication; data-driven; on-site in Lehi.
SaaS, CRM, Marketing Automation, Analytics
3mo
Save
Mark Applied
Hide
Manager of Customer Success, SMB
Salt Lake City or Boston or New York City or San Mateo
HybridFull Time
5+ YOE2+ MgmtLead a Customer Success team; drive retention, adoption, and expansion in SMB segment; build CS strategy and playbooks.
Salesforce, Gainsight
1mo
Save
Mark Applied
Hide
Customer Success Manager
Lehi or New York City
$120k-$130k/yr HybridFull Time
3+ YOE3+ years in customer success or account management in SaaS/ecommerce; ownership of renewals, retention, and growth; strong commercial acumen, executive presence, and communication skills.
1mo
Save
Mark Applied
Hide
Lifecycle and Customer Marketing Manager
San Francisco or New York City or Salt Lake City
$110k-$150k/yr HybridFull Time
5+ YOE5+ years B2B SaaS lifecycle/customer/growth marketing experience; hands-on HubSpot, strong analytics, project management, and proven retention/expansion results.
HubSpot, G2
1mo
Save
Mark Applied
Hide
Director of Customer Success
South Jordan, Utah, United States
OnsiteFull Time
Proven experience owning net revenue retention and expansion at a B2B SaaS company, building customer success functions, data-driven with health scores and cohorts, hands-on with SMB and enterprise accounts, and strong commercial and leadership skills.
2mo
Save
Mark Applied
Hide
Engagement Manager
Lehi or Salt Lake City
OnsiteFull Time
4+ YOE4+ years in customer success/engagement/account management in B2B SaaS or professional services; proven retention and expansion experience; strong project management, communication, and commercial instincts; willingness to travel 30–50%.
CCH Axcess, GoSystem, UltraTax, OneSource, CorpTax, Lacerte, ProConnect, Drake
2w
Save
Mark Applied
Hide
Global Head of Customer Experience & Support
Boston or California or Dallas or Maryland or New York or Utah or Washington
$320k-$365k/yr RemoteFull Time
Senior leader with proven ownership of retention, renewals, adoption, post-sale revenue; experience across direct/channel/DaaS motions, enterprise customer fluency, product orientation, commercial judgment, and operating discipline.
1d
Save
Mark Applied
Hide
Agency Success Manager
Arizona or Florida or Georgia or Massachusetts or North Carolina or Nevada or Ohio or Pennsylvania or Texas or Utah or Wisconsin
$75k-$90k/yr RemoteFull Time
3+ YOERequires 3–5 years in strategic sales, customer success, or account management, with retention and growth results, funnel analysis, client feedback, and CRM familiarity preferred.
Ricochet, AgencyZoom, Convoso
2w
Save
Mark Applied
Hide
Head of Customer Success and Support Ops
Boston or Dallas or Washington or Maryland or California or New York or Utah
$320k-$365k/yr RemoteFull Time
Proven leader in post-sale revenue: ownership of onboarding, adoption, renewals, retention and expansion across direct, channel and Data-as-a-Service; enterprise customer fluency, product depth, commercial judgment, and operating discipline.
1mo
Save
Mark Applied
Hide
Mid-Market CSM
Pleasant Grove, Utah, United States
OnsiteFull Time
2+ YOE2+ years customer success experience in SaaS; experience with upsells, retention quotas, account expansion, strong organization, time management, communication, and results orientation; Salesforce a plus.
Salesforce
1mo
Save
Mark Applied
Hide
Renewal Manager - Commercial
United States or Raleigh or Draper
$70k-$80k/yr RemoteFull Time
Experience managing client relationships and renewals, strong revenue-forecasting and analytics skills, excellent communication, bachelor’s degree required, ability to drive retention and expansion.
4w
Save
Mark Applied
Hide
Manager
St. George, Utah, United States
OnsiteFull Time
Proven leadership and customer service experience, strong communication and customer retention skills, preferred commission-based sales experience.
Explore Jobs
Expand Your Job Search
Top Cities in Utah for Customer Retention Manager
- Customer Retention Manager jobs in Salt Lake City, UT
- Customer Retention Manager jobs in West Valley City, UT
- Customer Retention Manager jobs in Provo, UT
- Customer Retention Manager jobs in West Jordan, UT
- Customer Retention Manager jobs in Orem, UT
- Customer Retention Manager jobs in Sandy, UT
- Customer Retention Manager jobs in Ogden, UT
- Customer Retention Manager jobs in Layton, UT
- Customer Retention Manager jobs in Saint George, UT
- Customer Retention Manager jobs in South Jordan, UT
- Customer Retention Manager jobs in Millcreek, UT
- Customer Retention Manager jobs in Taylorsville, UT
- Customer Retention Manager jobs in Lehi, UT
- Customer Retention Manager jobs in Logan, UT
- Customer Retention Manager jobs in Murray, UT
- Customer Retention Manager jobs in Draper, UT
- Customer Retention Manager jobs in Bountiful, UT
- Customer Retention Manager jobs in Riverton, UT
- Customer Retention Manager jobs in Pleasant Grove, UT
- Customer Retention Manager jobs in Roy, UT