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698 customer service lead jobs at 289 companies in Frederick, MD

1mo
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Retail Customer Service Lead
Alexandria, Virginia, United States
OnsiteFull Time
PetSmart
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOE2+ years retail customer-facing experience; leadership preferred; full-time availability including evenings/weekends/holidays; computer proficiency; strong communication and organizational skills.
Point-of-Sale (POS)
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3mo
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Lead Customer Service Associate
McCoole, Maryland, United States
OnsiteFull Time, Temporary
Par Mar Stores
Par Mar Stores: Regional convenience store chain and fuel retailer.
1+ YOESeeking individuals with leadership in retail, strong communication, customer service, valid state driver's license and vehicle, and knowledge of food safety; high school diploma preferred; prior retail management preferred.
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1mo
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Retail Customer Service Lead
Largo, Maryland, United States
$16-$31/hr OnsiteFull Time
PetSmart
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOE2+ years retail experience, leadership preferred; full-time availability including evenings/weekends/holidays; computer and POS proficiency; strong communication and organizational skills.
POS
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5d
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Lead Customer Service Representative
Frederick, Maryland, United States
$19-$19/hr OnsitePart Time
Circle K
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
High school diploma or GED preferred; retail sales experience preferred. Requires customer service, cash handling, arithmetic, communication, stocking, equipment operation, and ability to lift up to 50 pounds.
cash register, lottery machines, money order machine, Microsoft E-Verify
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3mo
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Customer Service Lead - Part-Time
Fairfax, Virginia, United States
$14/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Leadership and customer-service skills, flexible availability including early mornings/nights/weekends/holidays, ability to lift 40 lbs and stand for long periods, troubleshoot registers, and coordinate associates.
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2d
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PT Customer Lead (544299)
Mercersburg, Pennsylvania, United States
OnsitePart Time
Ahold Delhaize
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
Customer lead role in retail operations; specific experience and qualification requirements are not stated.
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2w
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FULL TIME CUSTOMER SERVICE TEAM LEAD
Chambersburg, Pennsylvania, United States
$14-$15/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOEFlexible schedule including nights and weekends; 1 year retail and 6 months leadership experience; strong communication, merchandising, multitasking, and training skills; ability to handle customer concerns and support POS/registers.
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2d
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PT Customer Lead
Mercersburg, Pennsylvania, United States
OnsiteFull Time
Food Lion
Food LionEuronext Amsterdam: AD: Retail supermarket chain providing fresh groceries and household goods.
High school graduate or equivalent preferred; effective communication and customer service skills; ability to learn cashier and service-center tasks, use computers, and meet physical requirements.
Computer-Based Training (CBT), Microsoft?
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6d
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr FieldTemporary
Small Business Administration
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
USA Hire, USAJOBS
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1w
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Lead Customer Service Tax Specialist
Washington, District of Columbia, United States
$75k-$97k/yr OnsiteFull Time
Government of the District of Columbia
Government of the District of Columbia: Providing municipal services and governance for Washington, D.C.
2+ YOETwo years of specialized customer service experience, including tax discrepancy resolution, financial transaction review, technical support, staff guidance or training, Microsoft Office proficiency, and strong written and verbal communication.
Microsoft Office
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1d
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Manager, Customer Service
Fairfax, Virginia, United States
OnsiteFull Time
Service Experts
Service Experts: Provider of residential and commercial HVAC and home services.
6+ YOERequires 6+ years of experience and a bachelor's degree. Leads contact-center performance coaching, conversion analytics, outbound campaigns, agent accountability, and customer growth initiatives.
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2w
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Customer Service Supervisor - BWI Airport
Baltimore, Maryland, United States
$20/hr OnsiteFull Time
PrimeFlight Aviation Services
PrimeFlight Aviation Services: Provides comprehensive ground and passenger support services for airports.
5+ YOE2+ MgmtRequires 5 years of customer service experience, 2 years as a customer service lead, a valid driver's license, English proficiency, aviation knowledge, and legal work authorization.
iPads, Tablets, Computers, Mobile Devices
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6d
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RETAIL CUSTOMER SERVICE SUPERVISOR
Fairfax, Virginia, United States
$45k-$55k/yr OnsiteFull Time
Micro Center
Micro Center: Retailer of computers, consumer electronics, and technical support services.
2+ YOEHigh school diploma or equivalent, Microsoft Office proficiency, retail operations experience, and at least 2 years in big-box retail with customer service accountability, preferably in a lead or supervisory role.
Microsoft Office
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2mo
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Customer Experience Lead—Arlington
Arlington, Virginia, United States
OnsiteFull Time
The Church of Eleven22
The Church of Eleven22: Christian church providing worship services and community outreach programs.
2+ YOETwo to three years retail and customer service experience; cash handling; availability for weekends/holidays; full-time, non-exempt; leadership responsibilities.
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1mo
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Customer Support Lead
Vienna, Virginia, United States
$80k-$95k/yr HybridFull Time
SteerBridge: Provides technology and digital transformation services for government agencies.
3+ YOE1+ MgmtBachelor's or equivalent experience; 3–5+ years customer service in banking/financial services; 1–3 years supervisory experience; CRM (Salesforce/Zendesk/Genesys) and Microsoft Office proficiency; strong communication and compliance knowledge.
Salesforce, Zendesk, Genesys, IVR, Microsoft Office
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1w
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Customer Service Manager, Airport Ramp Operations
Washington, Virginia, United States
$51k-$87k/yr OnsiteFull Time
American Airlines
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ MgmtHigh school diploma or GED required; 2 years leading others preferred. Requires valid driver's license, USPS clearance or ability to obtain it, SIDA badge eligibility, Microsoft Office knowledge, and rotating shift availability.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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2mo
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Customer Journey Lead
Washington, District of Columbia, United States
$65k-$75k/yr OnsiteFull Time
Tuckernuck
Tuckernuck: Sells curated classic apparel and lifestyle products through boutiques.
3+ YOE3+ years in customer experience, insights, e‑commerce or related; experience with Gladly, Shopify or Yotpo preferred; strong analytics, reporting, and cross-functional collaboration skills; ability to manage escalations.
Gladly, Shopify, Yotpo
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1w
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Customer Care Manager -- Service
Laurel, Maryland, United States
$72k-$108k/yr OnsiteFull Time
Comcast
ComcastNASDAQ: CMCSA: Provides global telecommunications, media content, and entertainment services.
2+ YOERequires 2–5 years of relevant experience and a bachelor's degree preferred. Leads customer care operations, manages teams, oversees call center performance, and drives customer experience and continuous improvement.
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3w
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Customer Insights Lead
Washington, District of Columbia, United States
OnsiteFull Time
Risant Health
Risant Health: Non-profit organization accelerating value-based care in health systems.
8+ YOE5+ Mgmt8+ years in service/experience design with expertise in qualitative and ethnographic research, journey mapping, translating insights into product and operational requirements, and experience managing design teams.
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1d
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Lead Customer Service and Tech Support
Santa Rita or Chantilly or Huntsville or Lanham or United States
$65k-$85k/yr OnsiteFull Time
Octave Federal
Octave FederalNasdaq: OCTV: Provides mission-critical software and intelligence for government operations.
Requires active Secret clearance, CompTIA Security+, bachelor's degree or equivalent, 5+ years of IT experience, and 1–2 years supervising, leading, or handling Tier 3 escalations.
Learning Management System
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