3,805 customer service manager jobs at 1,301 companies in Frederick, MD
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yrHybridFull Time
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.
Mariner Finance: Provider of personal installment and auto loans.
4+ YOEBachelor's degree or equivalent, 4+ years progressive experience (3 years in consumer lending preferred), demonstrated leadership, knowledge of lending/regulatory requirements, and proficiency with Microsoft Office.
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yrHybridFull Time
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Goodwill of Central and Northern Arizona: Operates thrift retail stores and provides career development services.
1+ YOE1+ MgmtHigh school diploma, GED, or equivalent work experience; one year of customer service experience required, retail management preferred; Microsoft Office proficiency and English fluency required.
EatonNYSE: ETN: Manages electrical, hydraulic, and mechanical power systems globally.
2+ YOEHigh school diploma/GED, minimum 2 years customer service or account management experience, authorized to work in the U.S. without sponsorship, must be a U.S. person for export-controlled access; candidates should be within 50-mile radius of Beltsville, MD. Bachelor’s degree and aerospace account management experience preferred.
Suburban PropaneNYSE: SPH: Nationwide distributor of propane, fuel oil, and natural gas.
3+ YOE3+ years customer service experience; strong computer skills (Microsoft Office), data entry, ability to run/analyze reports, multitasking, and customer account management skills.
Harris Teeter: Regional supermarket chain operating grocery and fuel stores.
1+ YOEHigh school diploma/GED, 1+ year related experience, supervisory skills, customer service focus, computer literacy (HT Internet, email, inventory, spreadsheets, word processing), ability to lift up to 40 lbs, completion of company training.
HT Internet software, E-mail, Inventory software, Spreadsheet software, Word Processing software
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Mr. Handyman of Martinsburg & Charles Town: A local contractor focused on small projects in homes and commercial buildings delivering customer-focused service.
0+ YOEFront office role requiring strong communication, computer literacy, data entry (45 wpm), and experience with Word and Excel; customer service-focused and able to manage multiple tasks.
Oakworks: Manufactures high-quality medical, spa, and massage treatment equipment.
5+ YOEHigh school diploma or GED required; associates degree preferred. ~5 years customer service experience preferred, ideally in medical or manufacturing. Strong multitasking, communication, and account-management skills.
GT Independence: Providing financial management services for self-directed home care programs.
High school diploma or GED required; associate degree preferred. Phone-based customer service, data entry, DocuSign and document management, timesheet and payroll checklist review, strong communication and accuracy.
ARC Document Solutions: Provides digital printing and document management technology and services.
1+ YOEHigh school diploma, 1+ years customer service/administrative experience, able to lift up to 25 lbs, professional communication and problem-solving skills, and proficiency with Microsoft Office and Fleet Manager/MPS portal.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Fleet Manager, MPS portal
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
1+ YOE1–2 years customer service or order management experience preferred; strong verbal/written communication, attention to detail, proficiency with Microsoft Word/Excel/Outlook and ERP/order systems; associate degree preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, ERP
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ MgmtHigh school diploma or GED required; 2 years leading others preferred. Requires valid driver's license, USPS clearance or ability to obtain it, SIDA badge eligibility, Microsoft Office knowledge, and rotating shift availability.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Wawa: Operates a chain of convenience stores and gas stations.
High school diploma or GED, 18+ with reliable transportation, flexible availability including weekends and holidays, supervisory or retail/food-service experience preferred; strong customer service, communication and cash/inventory skills.