HiringCafe
Join our community

91 customer support lead jobs at 63 companies in Frederick, MD

1mo
Save
Mark Applied
Hide
Customer Support Lead
Vienna, Virginia, United States
$80k-$95k/yr HybridFull Time
SteerBridge: Provides technology and digital transformation services for government agencies.
3+ YOE1+ MgmtBachelor's or equivalent experience; 3–5+ years customer service in banking/financial services; 1–3 years supervisory experience; CRM (Salesforce/Zendesk/Genesys) and Microsoft Office proficiency; strong communication and compliance knowledge.
Salesforce, Zendesk, Genesys, IVR, Microsoft Office
Job PostingView all
3d
Save
Mark Applied
Hide
Team Lead - Customer Support
Reston, Virginia, United States
$99k-$134k/yr HybridFull Time
Verisign
VerisignNASDAQ: VRSN: Provides internet domain name registry and DNS infrastructure services.
5+ YOE2+ MgmtBachelor's degree or equivalent experience; 2+ years managing teams or coaching employees; 5+ years technical customer support or helpdesk experience; corporate client and complex technical issue experience.
Job PostingView all
4w
Save
Mark Applied
Hide
Customer Support Lead
Fairfax, Virginia, United States
$114k-$194k/yr OnsiteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
10+ YOEPMP required or equivalent, DoD 8570/8140 IAT Level III, Bachelor’s in CS/IT or related, 10+ years IT support/service desk leadership, ServiceNow and ITSM experience.
ServiceNow, ITIL
Job PostingView all
2mo
Save
Mark Applied
Hide
Lead Support Engineer, Amazon LEO Enterprise Customer Support
Arlington, Virginia, United States
$121k-$164k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
Lead-level satellite communications support engineer with strong networking, troubleshooting, and on-call readiness.
Cisco IOS, IOS-XE, IOS-XR, Juniper, Arista, Viptela, VMware VeloCloud, Versa Networks, SDN, CSO/SDWAN, Python, Ansible, Terraform, AWS, VPC, Direct Connect, Transit Gateway, REST APIs
Job PostingView all
1w
Save
Mark Applied
Hide
Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
Job PostingView all
3mo
Save
Mark Applied
Hide
Field Support Lead
Rockville, Maryland, United States
$80k-$100k/yr OnsiteFull Time
HumanTouch
HumanTouch: Provides IT modernization and cybersecurity services to federal government agencies.
Lead on-site IT support teams; strong troubleshooting and customer service in federal environments; able to manage VIP users and after-hours support.
Job PostingView all
1w
Save
Mark Applied
Hide
PT Customer Lead (540126)
Hanover, Pennsylvania, United States
OnsitePart Time
Ahold Delhaize
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
Provide customer service and support in retail store operations; may lead customer-facing activities.
Job PostingView all
1w
Save
Mark Applied
Hide
Support Lead Full Time- 247
Nottingham, Maryland, United States
$17/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ MgmtHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to lift 25 pounds.
cash register
Job PostingView all
19h
Save
Mark Applied
Hide
Stakeholder Support Services Team Lead
Washington, District of Columbia, United States
$54k-$63k/yr HybridFull Time
CFP Board
CFP Board: Administers and upholds standards for the CFP certification program.
3+ YOERequires 3+ years in customer service, stakeholder support, or contact centers; people leadership, coaching, escalations, metrics analysis, communication, and Microsoft Office proficiency. Bachelor's degree preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Job PostingView all
1w
Save
Mark Applied
Hide
FULL TIME CUSTOMER SERVICE TEAM LEAD
Chambersburg, Pennsylvania, United States
$14-$15/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOEFlexible schedule including nights and weekends; 1 year retail and 6 months leadership experience; strong communication, merchandising, multitasking, and training skills; ability to handle customer concerns and support POS/registers.
Job PostingView all
3mo
Save
Mark Applied
Hide
Studio Lead
Tysons, Virginia, United States
OnsitePart Time
JETSET Pilates
JETSET Pilates: High-intensity reformer Pilates classes in boutique fitness studios.
Part-time Studio Lead responsible for front desk service, sales, and customer support; requires morning/evening/weekend shifts.
AXLE CRM, Retail POS, Phone, Email
Job PostingView all
3w
Save
Mark Applied
Hide
PLM Support Lead
Mclean or Richmond
$82k-$193k/yr HybridFull Time
Capgemini
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
7+ YOE7+ years supporting ENOVIA/3DEXPERIENCE, PLM configuration and customization, integrations with SAP/Salesforce/BIOVIA, programming in Java/JavaScript/SQL/Tcl, Git and Azure DevOps experience, strong stakeholder and troubleshooting skills.
ENOVIA/3DEXPERIENCE, SAP, BIOVIA, Salesforce, APIs, SOAP, XML, Java, JavaScript, SQL, Tcl, Git, Azure DevOps
Job PostingView all
2mo
Save
Mark Applied
Hide
Shift Lead
Ashburn, Virginia, United States
OnsiteFull Time
Southpaw
Southpaw: Owns and operates a network of fast-food restaurant franchises.
Shift Lead supports the Restaurant General Manager, runs shifts, ensures Taco Bell standards, and guides team members on food safety and customer service.
Job PostingView all
1w
Save
Mark Applied
Hide
Lead Customer Service Tax Specialist
Washington, District of Columbia, United States
$75k-$97k/yr OnsiteFull Time
Government of the District of Columbia
Government of the District of Columbia: Providing municipal services and governance for Washington, D.C.
2+ YOETwo years of specialized customer service experience, including tax discrepancy resolution, financial transaction review, technical support, staff guidance or training, Microsoft Office proficiency, and strong written and verbal communication.
Microsoft Office
Job PostingView all
3w
Save
Mark Applied
Hide
Shift Lead
Vienna, Virginia, United States
OnsiteFull Time
Spotless Brands
Spotless Brands: Operates a network of professional car wash and lubrication facilities.
Provide operational support during shifts, direct team tasks, ensure safety and customer service, perform physical maintenance, and follow company procedures.
Microsoft Excel
Job PostingView all
1mo
Save
Mark Applied
Hide
AOUSC - Cyber Exercises Support Lead
Washington, District of Columbia, United States
HybridFull Time
cFocus Software
cFocus Software: Provides cybersecurity compliance and enterprise IT services for government.
3+ YOEActive Public Trust clearance, BS in Computer Science/IT or related, 3+ years incident response and planning experience supporting federal customers, and 3+ years developing and facilitating live trainings.
Job PostingView all
1mo
Save
Mark Applied
Hide
Lead Customer Engineer - Power Solutions
Yocumtown, Pennsylvania, United States
OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical or related field, 2+ years technical support experience in the connector industry; proficiency with Creo and Windchill/3D modeling and PDM; knowledge of server/storage/data center architectures and industry specs preferred; strong communication.
Windchill, Creo, Microsoft Office
Job PostingView all
1mo
Save
Mark Applied
Hide
Project Manager - Customer Support Lead
Quantico or Washington
$160k-$185k/yr OnsiteFull Time
MKS2 Technologies
MKS2 Technologies: Delivers cybersecurity and IT solutions to government agencies.
10+ YOE10+ years program/project management experience in DoD/IC, bachelor's in CS/IT/Engineering, PMP and DoD 8570/8140 IAT Level III (e.g., CASP+, CISSP), active Secret clearance, U.S. citizenship, strong leadership and stakeholder engagement skills.
ServiceNow, ITIL, RMF
Job PostingView all
2d
Save
Mark Applied
Hide
Work From Home - Client Support Manager
Silver Spring, Maryland, United States
RemoteFull Time
AO Garcia Agency
AO Garcia Agency: Sells life and supplemental health insurance to working families.
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth and development.
Zoom
Job PostingView all
3mo
Save
Mark Applied
Hide
Key Lead - Westfield Montgomery, Abercrombie & Fitch
Bethesda, Maryland, United States
$21/hr OnsitePart Time
Abercrombie & Fitch
Abercrombie & FitchNYSE: ANF: Global specialty retailer of casual apparel and accessories.
1+ YOEPart-time retail supervisor support; 1 year of retail experience preferred; high school diploma or GED preferred; strong customer focus and leadership potential.
Job PostingView all

Explore Jobs

Expand Your Job Search