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87 customer success associate jobs at 52 companies in Wayne, NJ

1w
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Customer Success Associate
Boston or New York City
$41k-$69k/yr HybridFull Time
Wolters Kluwer
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
Customer success experience with CRM proficiency, strong verbal/written communication, intermediate problem-solving, basic analytics, and collaboration to support onboarding, renewals, and customer engagement.
CRM
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1mo
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Customer Success Associate
London or New York City
HybridFull Time
Lupa
Lupa: AI-powered operating system for veterinary practices.
Experience in customer success or account management (B2B SaaS preferred), strong communication, commercial acumen, proactive risk management, and ability to manage retention, renewals, and upsell.
Salesforce, HubSpot, Gainsight, Intercom
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1mo
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Customer Success Associate
New York City, New York, United States
$70k-$80k/yr OnsiteFull Time
Symphony
Symphony: Secure collaboration and communication platform for financial institutions
1+ YOE1+ years in customer success, account management, support, or client-facing SaaS role; organized, strong communication and presentation skills; comfortable learning technical products; interest in financial services.
Symphony
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1w
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Customer Success Associate
London or New York City
$80k-$90k/yr OnsiteFull Time
Uncountable
Uncountable: AI-powered R&D informatics platform for product development.
1+ YOE1–4 years in customer success/enablement/implementation or scientific role; scientific or technical grounding; teaching and training skills; comfort with data and Excel; strong communication; willingness to travel 30–40%.
Microsoft Excel, ELN, LIMS, Bodie
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2w
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Customer Success Associate
Stamford, Connecticut, United States
OnsiteFull Time
Finario
Finario: Cloud-based enterprise capital planning and project forecasting software.
2+ YOE2+ years experience, excellent verbal and written communication, SaaS or consulting experience preferred, experience with BI tools and APIs, customer implementation and training experience.
PowerBI, Tableau, Snowflake, Open API, RESTful
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1mo
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Associate Director, Customer Success
United States or New York City
$146k-$168k/yr RemoteFull Time
Spring Health
Spring Health: Provides personalized mental health benefits for employees and families.
3+ YOE2+ Mgmt3+ years in Customer Success or client-facing role with 2+ years managing Customer Success teams; experience with retention/renewals, Salesforce, strong analytical and communication skills; able to work CST/EST and travel quarterly to NYC.
Salesforce, Gainsight
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3mo
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Customer Success Associate
New York, New York, United States
$90k-$100k/yr OnsiteFull Time
Adaptive Security
Adaptive Security: Provides AI-powered protection against deepfakes and social engineering scams.
1+ YOE1-2 years client facing SaaS experience; strong troubleshooting; excellent communication; startup environment adaptability.
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Associate Customer Success Manager
New York City, New York, United States
$80k-$100k/yr HybridFull Time
april
april: Embedded AI-powered tax platform for financial institutions.
2+ YOE2+ years in customer success/account management, strong communication, project management, organization, analytical problem-solving; experience with enterprise/financial services preferred.
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1mo
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Associate Customer Success Manager, AI & SEO
New York City, New York, United States
$70k-$90k/yr HybridFull Time
Evertune
Evertune: AI platform for brand visibility in generative search results.
1+ YOE1+ years in customer success or account management supporting onboarding, renewals, and account servicing; strong written/verbal communication; organized; curious about AI/LLMs; based in NYC and available in-office 3x/week.
ChatGPT, Claude, Perplexity
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2mo
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Customer Success Specialist
New York or Manhattan or Flushing or Elmhurst or Jersey City
$69k-$82k/yr HybridFull Time
ALTO Alliance
ALTO Alliance: A technology-driven retail crime prevention and legal advocacy provider.
1+ YOEAssociate degree or 1 year retail customer service; valid driver's license; strong communication; ability to stand for long periods; willingness to obtain LPQ certification within first year.
Microsoft Word, Excel, PowerPoint, Outlook
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Rotational Associate: International Customer Success & Commercial Associate
New York City, New York, United States
$55k/yr OnsitePart Time
Emerald
EmeraldNYSE: EEX: Produces B2B trade shows and business media content.
Bilingual English/Korean required, recent college graduate or early-career preferred. Strong communication, organization, and project management. Experience with Salesforce, Microsoft Office Suite, A2Z/CRM a plus. Willingness to travel.
Salesforce, Microsoft Office Suite, A2Z, CRM
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1w
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Client Success Associate
New York City, New York, United States
$70k-$90k/yr OnsiteFull Time
Manifest OS
Manifest OS: AI-native platform powering high-performance, fixed-fee law firms.
3+ YOERequires 3–6 years in customer success, support, operations, or account management; excellent communication, organization, process improvement, CRM and AI tool skills; New York City residency and five-day in-office availability.
CRM, AI tools, SQL
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3w
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Associate Customer Success Management
Nashville or Chicago or New York City or Atlanta or Franklin
RemoteFull Time
Fortive
FortiveNYSE: FTV: Manufactures professional instrumentation, industrial tools, and specialized software.
Support senior CSMs with customer onboarding, escalation handling, QBR prep, cross-functional coordination, and client enablement; strong written/verbal communication, attention to detail, time management, and organization.
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2w
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Customer Success Specialist - Modern Retail
United States or Newark or Maryland
$66k-$84k/yr FieldFull Time
CDK Global
CDK Global: Provides integrated technology solutions for automotive and vehicle dealerships.
3+ YOE3+ years auto industry experience, associate degree or equivalent, strong communication, time management, customer service skills, ability to travel up to 80%.
CDK
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3w
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Client Success Associate
New York, New York, United States
$65k-$75k/yr FieldFull Time
Fooda
Fooda: Provides restaurant-catered lunch programs for corporate office employees.
2+ YOE2+ years client-success/account management/hospitality or food service experience, ability to lift 40 lbs and stand for up to two hours, comfortable with technology, authorized to work in the U.S., local travel within NYC market.
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1w
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Senior Customer Success Engineer - Federal
New York, New York, United States
$220k-$240k/yr RemoteFull Time
Cyera
Cyera: AI-native platform securing enterprise data across cloud environments.
12+ YOEAssociates degree or equivalent, 12+ years experience, strong project management, customer-facing technical experience, proficiency with SQL, Python, cloud environments, APIs, and data security technologies.
SQL, Python, APIs, SIEM, DLP, DSPM, CSPM, IAM
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1w
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Customer Success Account Coordinator
Somerset, New Jersey, United States
HybridFull Time
Echo Global Logistics
Echo Global Logistics: Provides freight brokerage and managed transportation services.
1+ YOEHigh school diploma required; 1+ year customer service or logistics experience; associate/vocational degree preferred; intermediate Microsoft Office skills; strong written/verbal communication and SOP adherence.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Office
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3w
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Associate Customer Success Management
Nashville or Chicago or New York City or Atlanta
$63k-$105k/yr OnsiteFull Time
Fortive
FortiveNYSE: FTV: Industrial technology conglomerate providing critical instrumentation, software, and safety solutions.
Supports senior CSMs to ensure product adoption, retention, and growth; strong communication, organization, attention to detail, ability to manage escalations and coordinate cross-functional teams.
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1mo
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PBM Client Success Associate
Miami or New York City or Denver or Dallas
$55k-$75k/yr RemoteFull Time
Rightway
Rightway: Healthcare navigation and transparent pharmacy benefit management services.
2+ YOEPrefer bachelor's degree and ~2 years client success or healthcare/PBM experience; strong written/verbal communication, Excel and Office/Google Workspace familiarity, organizational and analytical skills.
Microsoft Excel, Microsoft Office, Google Workspace
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5d
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Client Success Associate
New York City, New York, United States
$47k-$84k/yr HybridFull Time
Vistar Media
Vistar Media: Operates a programmatic marketplace for digital out-of-home advertising.
1+ YOEBachelor's degree, 1–2 years of industry experience, digital advertising and ad operations knowledge, third-party ad server and measurement experience, strong communication and problem-solving skills.
DoubleClick, Sizmek, IAS, DoubleVerify, Cuebiq, Foursquare, IRI, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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