70 customer success program manager jobs at 50 companies in Novato, CA
2w
Save
Mark Applied
Hide
Technical Customer Success / Customer Program Manager
United States or Pleasanton or India
RemoteFull Time
Experience leading complex enterprise customer programs; technical fluency across cloud, SRE, observability, integrations, and security; excellent communication and customer relationship skills.
AWS, Microsoft Azure, Google Cloud Platform, Kubernetes, Splunk, Datadog, ServiceNow, Slack, Jira, Linear, SRE, ITSM
3w
Save
Mark Applied
Hide
Scaled Customer Success Manager
San Francisco or London or Bangalore
$145k-$180k/yr OnsiteFull Time
3+ YOE3–6 years in customer success or similar at B2B SaaS, experience scaling portfolios, strong product intuition, data-driven, excellent communication, building playbooks and lifecycle programs.
CRM, APIs, AI tools
1w
Save
Mark Applied
Hide
Commercial Customer Success Manager
San Francisco, California, United States
$125k-$155k/yr HybridFull Time
Experience managing 40–100+ customer accounts, supporting technical teams, identifying expansion opportunities, and using scaled customer success programs, playbooks, and AI-assisted workflows.
AI
3w
Save
Mark Applied
Hide
Customer Success Manager (Bay Area, CA)
Redwood City, California, United States
$100k-$140k/yr HybridFull Time
5+ YOE5+ years experience overall with 3 years in customer success/program management/consulting; experience with SaaS, change management, executive advising, and program execution.
WorkBoard, Salesforce
1mo
Save
Mark Applied
Hide
Customer Success Operations Manager
San Francisco or New York
$106k-$150k/yr HybridFull Time
3+ years CS operations experience at high-growth companies; strong CS metrics and SaaS model knowledge; expert Salesforce and CS tools; proficiency with Excel/Google Sheets, BI tools, and AI; strong communication and program management.
Microsoft Excel, Google Sheets, Looker, Tableau, Claude, ChatGPT, Salesforce CRM, Gainsight, Planhat
2mo
Save
Mark Applied
Hide
Customer Success Manager
San Francisco, California, United States
$140k-$180k/yr HybridFull Time
5+ YOE5+ years enterprise B2B CSM experience, 8+ years total in enterprise SaaS, bachelor’s in a technical field (or equivalent), strong executive relationship, analytical, program management, and technical troubleshooting skills.
2mo
Save
Mark Applied
Hide
Strategic Customer Success Manager
San Francisco or United States
$224k-$287k/yr HybridFull Time
5+ YOE5+ years in customer success or strategic account management at B2B SaaS, enterprise account expansion experience, whitespace analysis, exec relationship building, product demo and program leadership skills.
6d
Save
Mark Applied
Hide
Senior Customer Success Manager, Strategic Technical Accounts
San Francisco, California, United States
$120k-$145k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success, strategic or technical account management, solutions consulting, professional services, program management, or related customer-facing work, plus technical fluency and cloud infrastructure knowledge.
AWS, GCP, Kubernetes, Infrastructure as Code
2mo
Save
Mark Applied
Hide
Senior Customer Success Enablement Manager
San Francisco, California, United States
$167k-$199k/yr HybridFull Time
8+ YOE8+ years in Customer Success or Enablement, experience building and delivering enablement programs, strong stakeholder influence, data-driven measurement of outcomes, program design, coaching, and knowledge of CS methodologies.
Salesforce, Gong, Claude, Claude Code, Intercom, MEDDICC, Command of the Message
1mo
Save
Mark Applied
Hide
Manager, Scaled Customer Success
San Francisco or New York City or United States
$147k-$234k/yr HybridFull Time
4+ YOE2+ Mgmt4+ years in consulting, CS ops, revenue/ops, or strategy in high-growth B2B SaaS; 2+ years people management; proven experience building scalable programs; strong analytics and cross-functional leadership.
3mo
Save
Mark Applied
Hide
Scaled Enterprise Customer Success Manager
San Francisco or New York City or Austin
$150k-$175k/yr HybridFull Time
3+ YOE3+ years in Customer Success, Account Management, Sales, or related roles at scaling tech companies; experience with SMB/Mid-Market; SaaS/AI tools; data-driven, scalable programs; strong communication.
2mo
Save
Mark Applied
Hide
Customer Success Programs Lead (Education)
San Francisco, California, United States
$180k-$280k/yr OnsiteFull Time
4+ YOE4+ years in CS programs, customer education, community, champions, or lifecycle roles; experience building programs from scratch; executive presence; strong content and communication instincts; ability to manage many projects; founder mentality.
Slack
3w
Save
Mark Applied
Hide
Customer Success Manager - West Coast
San Francisco, California, United States
HybridFull Time
5+ YOEBachelor’s in engineering/CS/data field required; 5+ years in automotive engineering, program management, or technical customer-facing roles; ability to influence stakeholders and use benchmarking and cost analysis to drive retention and expansion.
2mo
Save
Mark Applied
Hide
Customer Success Manager - Medical Devices
San Francisco or Boston or Cambridge
$140k-$160k/yr OnsiteFull Time
10+ YOEEngineering BS or equivalent, 10+ years experience (consulting/program management or medical device product development), knowledge of medical device processes and regulations (ISO 13485, 21 CFR Part 11), strong communication and executive presentation skills.
6d
Save
Mark Applied
Hide
VP, Customer Success, Agentforce and Data 360
New York City or Chicago or Atlanta or Seattle or Indianapolis or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ MgmtRequires 15+ years in customer success or enterprise-facing roles, 10+ years in senior management, and 5+ years leading leaders. Global program scaling, executive communication, analytics, and cross-functional leadership required.
CRM, SaaS, Salesforce, Agentforce, Data 360
1w
Save
Mark Applied
Hide
Client Success Manager
Houston or Los Angeles or San Francisco
HybridFull Time
5+ YOEBachelor’s degree or 5–10 years of related experience; experience with workers’ compensation programs and California Labor Code, including updates and application, is essential.
1mo
Save
Mark Applied
Hide
Customer Onboarding Manager
Vancouver or Plano or Foster City or Tel Aviv or Toronto or London or Amsterdam or Tbilisi or Medellin
$88k-$110k/yr HybridFull Time
4+ YOERequires 4+ years in implementation, project management, consulting, onboarding, or SaaS customer success; strong communication and project management skills. SaaS, ERP, accounting, and web application experience preferred.
NetSuite, QuickBooks, Intacct, HTML, CSS, JavaScript
1mo
Save
Mark Applied
Hide
AI Success Engineer - EDU
San Francisco or New York City
$234k-$260k/yr OnsiteFull Time
8+ YOE8+ years in technical customer-facing roles; deep knowledge of OpenAI products, APIs and SDKs; program management and customer advisory experience; ability to drive adoption and technical deployments for education customers.
OpenAI, APIs, SDKs, connectors
1w
Save
Mark Applied
Hide
Sr. Manager, WW Partner Led Customer Success, AWS Specialist and Partner Organization
Mountain View or Seattle or San Francisco or Los Angeles County
$201k-$313k/yr OnsiteFull Time
Bachelor’s degree or equivalent, 10+ years in partner strategy, customer success, enablement, or enterprise cloud services, 5+ years managing people, global program scaling, executive influence, and pipeline forecasting.
AWS, AI agents
1w
Save
Mark Applied
Hide
All programs - Academy for Customer Success - JAPAN (Hybrid)
Tokyo or San Ramon
HybridFull Time
2+ YOERequires 2–3 years of relevant professional experience, English and Japanese proficiency, business process knowledge, AI fundamentals, problem-solving, project management, communication, and customer-facing skills.
SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP Business Data Cloud (BDC), ERP, AI
Explore Jobs
Expand Your Job Search
Top Cities Near Novato for Customer Success Program Manager
- Customer Success Program Manager jobs in San Francisco, CA
- Customer Success Program Manager jobs in Oakland, CA
- Customer Success Program Manager jobs in Fremont, CA
- Customer Success Program Manager jobs in Santa Rosa, CA
- Customer Success Program Manager jobs in Hayward, CA
- Customer Success Program Manager jobs in Concord, CA
- Customer Success Program Manager jobs in Vallejo, CA
- Customer Success Program Manager jobs in Berkeley, CA
- Customer Success Program Manager jobs in Fairfield, CA
- Customer Success Program Manager jobs in Antioch, CA
- Customer Success Program Manager jobs in Richmond, CA
- Customer Success Program Manager jobs in Daly City, CA
- Customer Success Program Manager jobs in San Mateo, CA
- Customer Success Program Manager jobs in Vacaville, CA
- Customer Success Program Manager jobs in San Leandro, CA
- Customer Success Program Manager jobs in Redwood City, CA
- Customer Success Program Manager jobs in Napa, CA
- Customer Success Program Manager jobs in Pleasanton, CA
- Customer Success Program Manager jobs in Alameda, CA
- Customer Success Program Manager jobs in San Ramon, CA