53 customer enablement manager jobs at 40 companies in Novato, CA
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Senior Customer Success Enablement Manager
San Francisco, California, United States
$167k-$199k/yrHybridFull Time
Intercom: AI-first customer service platform for automated and human support.
8+ YOE8+ years in Customer Success or Enablement, experience building and delivering enablement programs, strong stakeholder influence, data-driven measurement of outcomes, program design, coaching, and knowledge of CS methodologies.
Salesforce, Gong, Claude, Claude Code, Intercom, MEDDICC, Command of the Message
Fieldguide: AI-native platform for automating audit and advisory workflows.
6+ YOE6+ years of professional experience, including 3+ years in Sales, Solutions Engineering, or Customer Success Enablement; accounting industry experience; demo, training, enablement, relationship-building, organizational, and communication skills.
Databricks: A unified platform for data analytics and artificial intelligence.
6+ YOE6+ years technical program and stakeholder management in enterprise technology; experience launching pilots to scale, data-driven reporting, AI/Big Data familiarity preferred, strong communication and enablement expertise.
Databricks Free Edition, Apache Spark, Delta Lake, MLflow
Console: Automates IT support and internal operations using AI agents.
6+ YOE6+ years in customer enablement/education with program ownership in B2B SaaS; strong instructional design instincts; ability to build onboarding, training, docs, and scalable learning programs; stakeholder management.
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
8+ YOE3+ Mgmt8+ years leading enablement or customer education, 3+ years managing managers, experience designing enterprise onboarding and internal technical enablement, strong cloud/Kubernetes/GPU knowledge, program management and exec communication skills.
Factory: Autonomous AI agents that automate software engineering tasks.
4+ YOERequires 4+ years in partner or sales enablement, channel programs, solutions consulting, or customer education; experience building training and certification programs, enabling enterprise partners, and measuring outcomes.
OpenAI: Develops artificial intelligence models and generative AI software services.
6+ YOERequires 6+ years in customer-facing enablement, instructional, adoption, or transformation roles; government or complex enterprise experience; strong presentation, facilitation, writing, product fluency, and program management skills.
Avis Budget GroupNASDAQ: CAR: Global provider of vehicle rental and car sharing services.
5+ YOEBachelor’s degree and 5+ years in multi-unit operations, customer experience, or field performance management. Requires analytical, problem-solving, influence, and accountability skills, plus extensive regional travel.
Serval: AI platform for automating IT and enterprise service workflows.
8+ YOE8+ years in sales enablement, sales leadership development, sales management, or related customer-facing enterprise technology roles; methodology rollout, program building, facilitation, analytics, and executive stakeholder alignment required.
Seattle or New York City or Salt Lake City or San Francisco or Vancouver
$212k-$266k/yrHybridFull Time
Brex: Corporate cards and spend management software for businesses.
5+ YOE5+ years in B2B/commercial card, payments, supplier enablement, or vendor/payment operations; experience building 0-to-1 programs; knowledge of card acceptance and merchant economics; negotiation and enterprise customer experience.
New York City or United States or Boston or San Francisco
HybridFull Time
Secureframe: Automated platform for security and compliance certifications.
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
Sierra: Conversational AI platform for building enterprise customer agents
10+ YOE3+ Mgmt10+ years in compliance/security/customer trust, 3+ years building/scaling customer-facing security programs, experience with regulated industries, knowledge of security frameworks and multi-cloud, and experience implementing trust automation platforms.
NIST 800-53, SOC 2, ISO 27001, PCI DSS, HIPAA, AWS, GCP, GDPR, UK GDPR, EU AI Act, SIG, CAIQ, ISO 42001, NIST AI RMF, CRM
Nothing: Design-focused manufacturer of smartphones and wireless audio products.
10+ YOE10+ Mgmt10+ years leading customer service or after-sales in consumer tech/telecoms; experience scaling global operations and managing outsourced partners; designing AI-enabled support and predictive diagnostics; strong analytics and stakeholder communication skills.
Senior Customer Support Operations Readiness Program Manager
San Francisco or New York City or Portland or Canada or United States
$110k-$152k/yrRemoteFull Time
Mercury: Banking services and financial software designed for startup companies.
3+ YOERequires 3–5 years in operations readiness, support operations, enablement, program management, or similar roles, plus cross-functional coordination, process improvement, communication, prioritization, and change management experience.
NexHealth: Connects patient experience software with electronic health records.
4+ YOERequires 4+ years in implementation, onboarding, technical program management, or SaaS/API customer success; experience leading large rollouts, customer implementation plans, enablement, APIs, integrations, and multi-stakeholder programs.
Sr. Manager, WW Partner Led Customer Success, AWS Specialist and Partner Organization
Mountain View or Seattle or San Francisco or Los Angeles County
$201k-$313k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
Bachelor’s degree or equivalent, 10+ years in partner strategy, customer success, enablement, or enterprise cloud services, 5+ years managing people, global program scaling, executive influence, and pipeline forecasting.