21 customer success representative jobs at 12 companies in Massachusetts
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Customer Success Representative
Burlington, Massachusetts, United States
$120k-$203k/yrOnsiteFull Time
Charles River Development: Financial technology providing investment management software and services to asset managers, asset owners, insurers, and wealth managers.
7+ YOEBachelor’s degree in a technical or analytical discipline, 7+ years of relevant industry experience, strong customer service and troubleshooting skills, and technical service experience. ITSM certification and Salesforce or ServiceNow preferred.
Reliable Respiratory: Family-owned home respiratory and durable medical equipment provider serving patients across New England.
1+ YOEBachelor's degree,1+ year customer service experience,professional communication skills,Microsoft Office proficiency,ability to handle logistics,eligible to work in the US.
Denver or New Hampshire or Massachusetts or California or Rhode Island or Connecticut or New York or Florida or Texas or Maine
$22-$27/hrHybridFull Time
Arrow ElectronicsNYSE: ARW: Global technology solutions, components, and enterprise computing provider.
2+ YOEManage accounts, onboard and train customers, meet renewal and growth targets, track at-risk renewals, collaborate cross-functionally; typically requires a 4-year degree and 2+ years related experience.
AmcorNYSE: AMCR: Global leader in responsible packaging solutions.
Deliver high-volume outbound phone outreach, strong written and verbal communication, basic computer competency; High School Diploma required, bachelor’s preferred.
isolved: Private HCM software provider helping U.S. employers manage HR, payroll, benefits, and workforce operations.
High school diploma or equivalent, strong customer service and problem-resolution skills, excellent written, oral, communication, and interpersonal skills, and successful completion of isolved Base Camp.
Alaska or Arkansas or Colorado or Delaware or Florida or Maine or Massachusetts or Michigan or Minnesota or New York or Ohio or Oklahoma or Pennsylvania or South Carolina or Texas or Utah or Virginia or Washington
RemoteFull Time
ThinkReservations: Private hospitality software provider serving lodging businesses with property management, booking, marketing, and channel-management tools.
1+ YOE1+ year customer support or success experience preferred, with lodging software experience desirable. Requires strong English communication, troubleshooting, time management, composure, and ability to work on-call shifts.
XylemNYSE: XYL: Global water technology providing sustainable water solutions.
Requires excellent written and verbal communication, analytical problem-solving, decision-making, customer success, time management, organization, multitasking, and proficiency with field service and CRM applications.
Rarebreed Veterinary Partners: Network of technology-enabled veterinary hospitals and clinics.
High school diploma or equivalent; customer service or veterinary receptionist experience preferred; strong office skills, telephone and multi-line system experience, team player with compassion for pets; successful background and reference checks required.
Financial Services Representative, College Graduate - Burlington, MA
Burlington, Massachusetts, United States
$45k-$75k/yrHybridFull Time
Fidelity Investments: Provider of investment, retirement, and financial planning services.
Customer service experience, strong interpersonal and multitasking skills, attention to detail, enthusiasm for financial services, and successful completion of required FINRA licensing exams.
Adams Center or New York or Pennsylvania or Vermont or Connecticut or Massachusetts
$50k-$150k/yrFieldFull Time
Monroe Tractor: Family-owned agriculture and construction equipment dealer serving farmers, contractors, and landscapers across the Northeast.
Prior experience with heavy agricultural or construction equipment, proven sales success, strong customer service and communication, problem-solving, territory/time management, and Microsoft Office/CRM proficiency.
Microsoft Office, Client Relationship Management System (CRM)
New York City or Long Island or Westchester or Boston or Providence
$70k-$80k/yrFieldFull Time
United Medical Systems, Inc.: Provider of shared mobile medical services and transportable medical technologies for hospitals and surgery centers.
2+ YOEBachelor’s degree required; 2+ years of sales experience preferred. Requires documented sales success, customer relationship skills, a valid driver's license, and ability to travel 60–80% within the territory.
AAA Northeast: Provides roadside assistance, travel, insurance, and financial services.
1+ YOEHigh school diploma or GED, 1–3 years of customer service focused on sales, and successful state-specific and federal background checks are required.