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2,010 customer support jobs at 849 companies in Carrollton, TX

2d
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Technical Customer Support
Dallas, Texas, United States
RemoteFull Time
Sync.com
Sync.com: Provides secure cloud storage and document collaboration solutions.
4+ YOEMinimum 4 years of technical or customer support experience; strong knowledge of Windows, Mac OS, Linux, iOS, and Android; excellent written and verbal communication and independent troubleshooting skills.
Windows, Mac OS, Linux, iOS, Android
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1mo
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Customer Support Specialist
Carrollton, Texas, United States
$19/hr RemoteFull Time
Glory Global
Glory GlobalTokyo Stock Exchange: 6457: Provides cash automation technology and transaction management software solutions.
1+ YOEHigh school/GED, 1–3 years customer support or help desk experience, strong troubleshooting and communication skills, mechanically inclined, familiarity with help desk ticketing and documentation.
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2w
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Customer Support Specialist
Greenville, Texas, United States
OnsiteFull Time
Synapse ITS
Synapse ITS: Providing technology solutions for roadway safety and traffic management.
2+ YOE2+ years customer support experience, high school diploma/GED, ERP and inventory familiarity, strong communication, analytical and organizational skills, proficiency with MS Office (Excel, Word, Outlook).
Microsoft Excel, Microsoft Word, Microsoft Outlook, ERP
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2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
Applied Systems
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
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1w
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
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5d
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Bilingual Customer Support Specialist
Dallas, Texas, United States
$22-$25/hr HybridFull Time
Paynada
Paynada: Providing merchant payment processing and point-of-sale hardware solutions.
2+ YOERequires bilingual communication, 2+ years in merchant services and technical/customer support, Microsoft Office Suite proficiency, strong organization, problem-solving, and customer service skills.
Microsoft Office Suite, CRM, POS/VAR Sheets
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1w
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Customer Support Associate
Irving, Texas, United States
$43k-$68k/yr HybridFull Time
Merck & Co.
Merck & Co.NYSE: MRK: Produces prescription medicines, vaccines, and animal health products.
2+ YOEHigh school diploma required, 2+ years of customer service, order entry, or data entry experience, and proficiency with Microsoft Office, Excel, Outlook, and PC systems.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Power BI, Copilot, ChatGPT
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1w
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Customer Support Associate
Irving, Texas, United States
$43k-$68k/yr HybridFull Time
Merck & Co.
Merck & Co.NYSE: MRK: Develops and manufactures prescription medicines, vaccines, and animal health products.
2+ YOEHigh school diploma or equivalent and 2+ years of customer service, order entry, or data entry experience. Requires strong communication, organization, accuracy, and Microsoft Office proficiency.
Microsoft Excel, Microsoft Outlook, Microsoft Office, Power BI, Copilot, ChatGPT
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3w
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Customer Support Representative
Grand Prairie, Texas, United States
OnsiteFull Time
Safran
SafranEuronext Paris: SAF: Designs, manufactures, and supports aircraft engines and aerospace systems.
4+ YOEManage aftermarket repair orders, respond to MRO and spare parts inquiries, process RFQs/orders in ERP/CRM, coordinate with logistics/repair/quality, ensure export compliance and customer communication.
SAP, Microsoft Office
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3w
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Customer Support Representative
Rhome, Texas, United States
$23/hr OnsiteFull Time
A-Gas
A-Gas: Supplies and provides lifecycle management for refrigerants and gases.
2+ YOEHigh school diploma or equivalent, minimum 2 years customer service/account management experience, AP/AR experience preferred, proficiency with Microsoft Office, SAP, Salesforce, strong communication and multitasking skills.
Microsoft Office, SAP, Salesforce
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2mo
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Customer Support Engineer
Dallas, Texas, United States
HybridFull Time
VAST Data
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sales roles with complex storage; Linux system administration, networking, bash scripting, file systems/scale-out NAS experience; strong communication; MS/B.Sc. in related field preferred; ~20% travel.
Linux, bash, S3
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1w
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Senior Manager Customer Support - EzyVet Software
Frisco, Texas, United States
$130k-$141k/yr OnsiteFull Time
IDEXX Laboratories
IDEXX LaboratoriesNASDAQ: IDXX: Develops diagnostic tests, equipment, and software for veterinary medicine.
8+ YOEBachelor’s degree or equivalent experience; 8+ years of progressive leadership in customer support, customer experience, technical support, SaaS, healthcare technology, or software; global or multisite leadership and operational performance expertise.
Salesforce Service Cloud
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2mo
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VP, Customer Support (US)
United States or Plano or Manila
$180k-$185k/yr HybridFull Time
Enseo
Enseo: Provides in-room entertainment and technology solutions for the hospitality industry.
10+ YOE5+ Mgmt10+ years progressive customer support leadership with 5+ years leading multi-tier support; experience with global/multi-site operations and offshore delivery; run 24x7 contact centers, proactive monitoring/NOC, escalation management, workforce management, and executive reporting; Bachelor's degree or equivalent.
NetSuite, Salesforce Service Cloud, ServiceNow, Zendesk, Datadog, SolarWinds, LogicMonitor, PRTG, ACD, ITIL
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1mo
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Tier 2 Customer Support Specialist
Irving, Texas, United States
HybridFull Time
RollKall
RollKall: Software platform for law enforcement extra-duty scheduling and management.
3+ YOE3+ years customer support experience with 1+ year Tier 2; working knowledge of SQL; experience with Jira and ticket lifecycle tracking; strong technical troubleshooting and communication skills.
Salesforce, Zendesk, Slack, Google Workspace, Jira, SQL
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23h
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Customer Support Associate - Japanese Speaker
Dallas or Los Angeles or New York City
$20-$25/hr RemoteFull Time
Fanatics
Fanatics: A global digital sports platform for merchandise and collectibles.
Fluent Japanese; customer support experience in English and Japanese; trading card knowledge; strong problem-solving, communication, multitasking, and time-management skills; MS Suite proficiency; evening and weekend flexibility.
Microsoft Word, Microsoft Outlook, Microsoft Excel
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2w
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Universal Customer Support Representative
Irving, Texas, United States
$20/hr OnsiteFull Time
Rise Broadband
Rise Broadband: Provides high-speed wireless and fiber internet to rural communities.
1+ YOE1–2 years customer service or call-center experience preferred; strong communication, typing, and billing/technical troubleshooting skills; ability to navigate multiple systems.
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3d
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Customer Support Specialist - Bilingual
Irving or Dallas
$26-$30/hr OnsiteFull Time
Uline
Uline: Distributes shipping, industrial, and packaging materials across North America.
High school diploma or equivalent; excellent problem-solving, listening, and communication skills; fluent written and verbal English and Spanish; customer service experience preferred; training provided.
Uline's website, online ordering
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3d
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Customer Support Specialist - Bilingual
Irving, Texas, United States
$26-$30/hr OnsiteFull Time
Uline
Uline: Distributor of shipping, packaging, and industrial supplies.
Requires a high school diploma or equivalent, fluent written and verbal English and Spanish, and strong problem-solving, listening, and communication skills. Customer service experience is preferred; training is provided.
Uline website
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3d
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Customer Support Tech I
Brookfield or Allen
OnsiteFull Time
Photronics
PhotronicsNASDAQ: PLAB: Manufactures high-precision photomasks for semiconductors and flat-panel displays.
0+ YOERequires 0–2 years of customer service experience, high school diploma/GED or equivalent, computer proficiency, Microsoft Office skills, strong communication, organization, accuracy, and problem-solving.
MaskTrac, Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft Word
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1mo
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Senior Customer Support Engineer
Dallas or Toronto
$78k-$112k/yr HybridFull Time
Logitech
LogitechNasdaq: LOGI: Designs and manufactures computer peripherals and hardware solutions.
Expertise in video conferencing/AV products, advanced Windows and macOS, Zoom/Microsoft Teams/Google Meet, networking, Microsoft Office 365/Exchange/Azure AD/SSO, strong customer communication; bachelor’s degree or equivalent experience.
Zoom, Microsoft Teams, Google Meet, Windows, Mac OS, Android, iOS, Microsoft Office 365, Microsoft Exchange, Microsoft Azure AD, SSO
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