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1,825 customer support jobs at 802 companies in Rowlett, TX

1mo
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Customer Support Analyst
Dallas, Texas, United States
HybridFull Time
Longbridge Group
Longbridge Group: AI-powered online brokerage and global investment platform.
Customer support experience in financial services/fintech preferred; strong written and verbal communication, attention to detail, process-driven, and ability to learn brokerage/trading concepts and workflows.
Zendesk
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1mo
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Customer Support Specialist
Carrollton, Texas, United States
$19/hr RemoteFull Time
Glory Global
Glory GlobalTokyo Stock Exchange: 6457: Provides cash automation technology and transaction management software solutions.
1+ YOEHigh school/GED, 1–3 years customer support or help desk experience, strong troubleshooting and communication skills, mechanically inclined, familiarity with help desk ticketing and documentation.
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1w
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Customer Support Specialist
Greenville, Texas, United States
OnsiteFull Time
Synapse ITS
Synapse ITS: Providing technology solutions for roadway safety and traffic management.
2+ YOE2+ years customer support experience, high school diploma/GED, ERP and inventory familiarity, strong communication, analytical and organizational skills, proficiency with MS Office (Excel, Word, Outlook).
Microsoft Excel, Microsoft Word, Microsoft Outlook, ERP
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2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
Applied Systems
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
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1d
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
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1w
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Customer Support Representative
Arlington, Texas, United States
OnsiteFull Time
Williams-Sonoma
Williams-SonomaNYSE: WSM: Sells high-quality kitchenware and home furnishing products.
0.5+ YOEHigh school diploma, 6+ months customer service/call center experience, proficiency with HubWm/PKMS/SanFran/CCUI and Microsoft Office, strong written/verbal communication and multitasking skills.
HubWm, PKMS, SanFran, CCUI, Microsoft Outlook, Microsoft Word, Microsoft Excel
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2mo
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Customer Support Engineer
Dallas, Texas, United States
HybridFull Time
VAST Data
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sales roles with complex storage; Linux system administration, networking, bash scripting, file systems/scale-out NAS experience; strong communication; MS/B.Sc. in related field preferred; ~20% travel.
Linux, bash, S3
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2mo
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VP, Customer Support (US)
United States or Plano or Manila
$180k-$185k/yr HybridFull Time
Enseo
Enseo: Provides in-room entertainment and technology solutions for the hospitality industry.
10+ YOE5+ Mgmt10+ years progressive customer support leadership with 5+ years leading multi-tier support; experience with global/multi-site operations and offshore delivery; run 24x7 contact centers, proactive monitoring/NOC, escalation management, workforce management, and executive reporting; Bachelor's degree or equivalent.
NetSuite, Salesforce Service Cloud, ServiceNow, Zendesk, Datadog, SolarWinds, LogicMonitor, PRTG, ACD, ITIL
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1mo
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Tier 2 Customer Support Specialist
Irving, Texas, United States
HybridFull Time
RollKall
RollKall: Software platform for law enforcement extra-duty scheduling and management.
3+ YOE3+ years customer support experience with 1+ year Tier 2; working knowledge of SQL; experience with Jira and ticket lifecycle tracking; strong technical troubleshooting and communication skills.
Salesforce, Zendesk, Slack, Google Workspace, Jira, SQL
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1w
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Universal Customer Support Representative
Irving, Texas, United States
$20/hr OnsiteFull Time
Rise Broadband
Rise Broadband: Provides high-speed wireless and fiber internet to rural communities.
1+ YOE1–2 years customer service or call-center experience preferred; strong communication, typing, and billing/technical troubleshooting skills; ability to navigate multiple systems.
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4w
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Customer Support Specialist - Bilingual
Irving or Dallas
$26-$30/hr OnsiteFull Time
Uline
Uline: Distributes shipping, industrial, and packaging materials across North America.
High school diploma required (bachelor's preferred). Bilingual English/Spanish fluency, strong communication and problem-solving skills; customer service experience a plus; will train.
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2d
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Senior Manager Customer Support - EzyVet Software
Frisco, Texas, United States
$130k-$141k/yr OnsiteFull Time
IDEXX
IDEXXNASDAQ: IDXX: Diagnostic equipment and software for veterinary and water testing.
5+ YOE5+ years leadership in customer-facing organizations, experience building support models, strong communication and public speaking, cross-functional collaboration, escalation management, strategic and analytical skills.
EzyVet
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1mo
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Senior Customer Support Engineer
Dallas or Toronto
$78k-$112k/yr HybridFull Time
Logitech
LogitechNasdaq: LOGI: Designs and manufactures computer peripherals and hardware solutions.
Expertise in video conferencing/AV products, advanced Windows and macOS, Zoom/Microsoft Teams/Google Meet, networking, Microsoft Office 365/Exchange/Azure AD/SSO, strong customer communication; bachelor’s degree or equivalent experience.
Zoom, Microsoft Teams, Google Meet, Windows, Mac OS, Android, iOS, Microsoft Office 365, Microsoft Exchange, Microsoft Azure AD, SSO
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2mo
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Customer Support Technician (Golf Carts)
Plano, Texas, United States
$18-$20/hr OnsiteFull Time
Tao Motor
Tao MotorShenzhen Stock Exchange: 301345: Manufacturer and distributor of powersports and electric vehicles.
2+ YOEElectrical and mechanical troubleshooting; 2+ years electrical experience; strong customer service; basic computer skills.
Diagnostic software, Service databases, Laptops/tablets
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1mo
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Customer Support Specialist – Mortgage Servicing
Plano, Texas, United States
$77k-$96k/yr HybridFull Time
CGI
CGINYSE: GIB: Provides information technology and business consulting services.
2+ YOE2+ years customer service/call center experience; strong escalations, communication, problem-solving; mortgage servicing experience preferred; bachelor’s in CS/IS preferred.
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3w
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Customer Support Manager (Super Puma)
Grand Prairie, Texas, United States
OnsiteFull Time
Airbus
AirbusEuronext Paris: AIR: Designs and manufactures commercial and military aircraft and space systems.
10+ YOEBachelor's or equivalent experience; 10+ years in customer service/repairs/logistics; 6+ years helicopter/aviation experience; familiar with aviation maintenance methods; US work authorization; ability to travel.
Microsoft Office Suite, Google Suite, maintenance management systems
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3d
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Customer Support Representative - Associate Process Specialist
Richardson, Texas, United States
OnsiteFull Time
Prodapt
Prodapt: Provides IT consulting and network transformation services for telecommunications providers.
1+ YOEHigh school diploma/GED, 1+ year technical support or call center experience preferred, strong troubleshooting, multitasking, communication skills, and basic telecom knowledge.
ServiceNow
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1mo
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VP of Customer Support and Implementations
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$240k-$280k/yr RemoteFull Time
Second Front Systems
Second Front Systems: Secure cloud hosting and automated compliance for government software.
12+ YOE7+ Mgmt12+ years in technical customer support/professional services with 7+ years managing managers; DoD Top Secret/SCI eligible clearance ability; experience with Kubernetes, government cloud, SLAs, and data-driven operations.
Kubernetes, AWS GovCloud, Azure Government, GCP, Jira, GitLab, PagerDuty, GitOps
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3w
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Customer Support Engineer
Richardson, Texas, United States
$27-$47/hr FieldFull Time
KLA
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
2+ YOEASET/BSEE/BSEET or 2+ years semiconductor or related experience; knowledge of digital multimeters and oscilloscopes; able to read wiring diagrams and schematics; strong troubleshooting and customer service skills.
digital multimeter, oscilloscope
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3d
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Remote Customer Support Agent (P&C)
Augusta or Gilbert or Dallas or Sandy or Buffalo or Tampa or Memphis or Palo Alto or New York City or Chicago or Toronto or Colorado or Massachusetts or North Carolina or New Jersey or Nevada or Oregon or Virginia
$19-$21/hr RemoteFull Time
Jerry
Jerry: Mobile app for car insurance comparison and vehicle management.
2+ YOE2+ years call center experience, strong multitasking and communication skills, ability to retain customers, P&C license obtainable within 60 days, remote work capability.
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