1,821 customer support jobs at 811 companies in Denton, TX
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Customer Support Analyst
Dallas, Texas, United States
HybridFull Time
Longbridge Group: AI-powered online brokerage and global investment platform.
Customer support experience in financial services/fintech preferred; strong written and verbal communication, attention to detail, process-driven, and ability to learn brokerage/trading concepts and workflows.
1+ YOEHigh school/GED, 1–3 years customer support or help desk experience, strong troubleshooting and communication skills, mechanically inclined, familiarity with help desk ticketing and documentation.
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Williams-SonomaNYSE: WSM: Sells high-quality kitchenware and home furnishing products.
0.5+ YOEHigh school diploma, 6+ months customer service/call center experience, proficiency with HubWm/PKMS/SanFran/CCUI and Microsoft Office, strong written/verbal communication and multitasking skills.
HubWm, PKMS, SanFran, CCUI, Microsoft Outlook, Microsoft Word, Microsoft Excel
SafranEuronext Paris: SAF: Designs, manufactures, and supports aircraft engines and aerospace systems.
4+ YOEManage aftermarket repair orders, respond to MRO and spare parts inquiries, process RFQs/orders in ERP/CRM, coordinate with logistics/repair/quality, ensure export compliance and customer communication.
A-Gas: Supplies and provides lifecycle management for refrigerants and gases.
2+ YOEHigh school diploma or equivalent, minimum 2 years customer service/account management experience, AP/AR experience preferred, proficiency with Microsoft Office, SAP, Salesforce, strong communication and multitasking skills.
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sales roles with complex storage; Linux system administration, networking, bash scripting, file systems/scale-out NAS experience; strong communication; MS/B.Sc. in related field preferred; ~20% travel.
Enseo: Provides in-room entertainment and technology solutions for the hospitality industry.
10+ YOE5+ Mgmt10+ years progressive customer support leadership with 5+ years leading multi-tier support; experience with global/multi-site operations and offshore delivery; run 24x7 contact centers, proactive monitoring/NOC, escalation management, workforce management, and executive reporting; Bachelor's degree or equivalent.
RollKall: Software platform for law enforcement extra-duty scheduling and management.
3+ YOE3+ years customer support experience with 1+ year Tier 2; working knowledge of SQL; experience with Jira and ticket lifecycle tracking; strong technical troubleshooting and communication skills.
Salesforce, Zendesk, Slack, Google Workspace, Jira, SQL
Rise Broadband: Provides high-speed wireless and fiber internet to rural communities.
1+ YOE1–2 years customer service or call-center experience preferred; strong communication, typing, and billing/technical troubleshooting skills; ability to navigate multiple systems.
Uline: Distributes shipping, industrial, and packaging materials across North America.
High school diploma required (bachelor's preferred). Bilingual English/Spanish fluency, strong communication and problem-solving skills; customer service experience a plus; will train.
IDEXXNASDAQ: IDXX: Diagnostic equipment and software for veterinary and water testing.
5+ YOE5+ years leadership in customer-facing organizations, experience building support models, strong communication and public speaking, cross-functional collaboration, escalation management, strategic and analytical skills.
LogitechNasdaq: LOGI: Designs and manufactures computer peripherals and hardware solutions.
Expertise in video conferencing/AV products, advanced Windows and macOS, Zoom/Microsoft Teams/Google Meet, networking, Microsoft Office 365/Exchange/Azure AD/SSO, strong customer communication; bachelor’s degree or equivalent experience.
Zoom, Microsoft Teams, Google Meet, Windows, Mac OS, Android, iOS, Microsoft Office 365, Microsoft Exchange, Microsoft Azure AD, SSO
ABBSIX Swiss Exchange: ABBN: Provides electrification and automation technologies for global industries.
5+ YOEBachelor's in Computer Science, Business Administration, or related +5 years, OR Associate's/HS Diploma +8 years. 3+ years SAP/ERP and customer service preferred. Experience in planning & fulfillment, fluent English, and US work authorization required.
Neumo: Provides integrated software and payment solutions for government agencies.
7+ YOE7+ years support experience with Neumo Core (or 8+ with Applications), bachelor\u0002s degree in a technical field, experience resolving escalated technical issues, expertise with automation and troubleshooting, strong communication and leadership skills.
Anti-Virus Software, Microsoft Active Directory (AD), Microsoft Domain Name Services (DNS), Microsoft Dynamic Host Configuration Protocol (DHCP), Microsoft Windows Network Printers, Microsoft Office Suite, Salesforce, Zendesk, Jira, Slack, SQL
AirbusEuronext Paris: AIR: Designs and manufactures commercial and military aircraft and space systems.
10+ YOEBachelor's or equivalent experience; 10+ years in customer service/repairs/logistics; 6+ years helicopter/aviation experience; familiar with aviation maintenance methods; US work authorization; ability to travel.
Microsoft Office Suite, Google Suite, maintenance management systems
Customer Support Representative - Associate Process Specialist
Richardson, Texas, United States
OnsiteFull Time
Prodapt: Provides IT consulting and network transformation services for telecommunications providers.
1+ YOEHigh school diploma/GED, 1+ year technical support or call center experience preferred, strong troubleshooting, multitasking, communication skills, and basic telecom knowledge.
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$240k-$280k/yrRemoteFull Time
Second Front Systems: Secure cloud hosting and automated compliance for government software.
12+ YOE7+ Mgmt12+ years in technical customer support/professional services with 7+ years managing managers; DoD Top Secret/SCI eligible clearance ability; experience with Kubernetes, government cloud, SLAs, and data-driven operations.