36 customer support engineer jobs at 25 companies in Chapel Hill, NC

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Customer Support Engineer
Raleigh, North Carolina, United States
HybridFull Time
VAST Data
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sale roles with complex storage solutions; Linux administration, bash scripting, networking, file systems/NAS, S3 experience; strong written/verbal communication; MS or B.Sc. in CS/CE/EE or related.
Linux, bash, S3, NAS
1w
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
SingleStore
SingleStore: Provides a distributed SQL database for real-time analytics.
4+ YOE4+ years customer-facing technical support; MySQL-like databases and SQL optimization; Linux, sysadmin/QA, Kubernetes; scripting (Python/Bash/Go); familiarity with AWS/GCP; strong English communication.
SingleStore, MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
5d
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Premium Support Engineer
Raleigh or New York City
$116k-$145k/yr HybridFull Time
Collibra
Collibra: Provides a data intelligence platform for governance and discovery.
5+ YOERequires 5+ years in technical support or customer engineering within enterprise SaaS, hands-on Java, REST API, SSO, LDAP, Kubernetes, VM, SQL, and SSL skills, technical debugging, enterprise customer management, and a bachelor's degree or equivalent.
Java, REST API, SSO, LDAP, Kubernetes, SQL, SSL, Claude, Gemini, ChatGPT, Copilot
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
SingleStore
SingleStore: Real-time distributed SQL database for transactions and analytics.
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
2w
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Support Engineer I
Raleigh, North Carolina, United States
$60k-$65k/yr HybridFull Time
ExtraHop
ExtraHop: Provides network detection and response software for cybersecurity.
2+ YOE2 years B2B technical support experience, strong OSI model and routing/switching knowledge, excellent customer service and documentation skills, reliable attendance, cooperative team working in fast-paced environments.
Unix, Linux, Javascript
1w
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Sr. Technical Support Engineer
Raleigh, North Carolina, United States
$105k-$120k/yr HybridFull Time
Pendo
Pendo: Software platform providing product analytics and user guidance tools.
3+ YOERequires 3+ years in technical customer-facing support or engineering, JavaScript, HTML, CSS, coding experience, mobile troubleshooting across iOS and Android, AI tool use, and peer technical enablement.
JavaScript, HTML, CSS, iOS, Android, Apple App Store, Google Play, React Native, Flutter, SDK, AI tools
4d
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L2 Desktop Support Engineer
Liberty, North Carolina, United States
$55k-$65k/yr FieldFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
5+ YOEProvides Tier 2 desktop and field IT support, troubleshooting hardware, software, operating systems, LAN/WAN, and data center equipment; requires ServiceNow knowledge, customer communication, site travel, and physical equipment handling.
ServiceNow, LAN, WAN
1w
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Senior HPC Support Engineer, InfiniBand - NVLink
Westford or Durham or New York City or Santa Clara or Redmond
$108k-$207k/yr OnsiteFull Time
NVIDIA
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
5+ YOE5+ years of customer support and debugging in large-scale networking or AI infrastructure; networking, Linux administration, containers, virtualization, cloud, InfiniBand, and GPU expertise required.
Linux, InfiniBand, NVLink, GPU, Claude, Codex, Cursor, IP, TCPDUMP, Wireshark, Open platforms, KVM, ESXi, AWS, OCI, RDMA/RoCEv2, NCCL, MPI, Slurm/SchedMD, Bash, Python, CCNP, CCIE, JNCIE-DC/ENT, RHCE, LFCS, NCP-AII/AIO/AIN
1w
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Senior HPC Support Engineer, InfiniBand - NVLink
Westford or Durham or Redmond or Santa Clara or New York City
$108k-$207k/yr OnsiteFull Time
NVIDIA
NVIDIANASDAQ: NVDA: Designs GPU-accelerated computing and artificial intelligence hardware.
5+ YOE5+ years of customer support and debugging in large-scale networking or AI infrastructure; networking, Linux, cloud, containers, virtualization, InfiniBand, and GPU expertise; English proficiency and relevant degree or equivalent experience.
Linux, InfiniBand, NVLink, Ethernet, GPU, Claude, Codex, Cursor, IP, TCPDUMP, Wireshark, Open platforms, KVM, ESXi, AWS, OCI, RDMA/RoCEv2, NCCL, MPI, Slurm/SchedMD, Bash, Python, CCIE, JNCIE-DC/ENT, RHCE, NCP-AII/AIO/AIN
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Enterprise Customer Operations Engineer
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$120k-$160k/yr RemoteFull Time
Second Front Systems
Second Front Systems: Secure cloud hosting and automated compliance for government software.
3+ YOE3+ years support/SRE/DevSecOps experience; Kubernetes and cloud infrastructure experience; ability to obtain DoD Top Secret clearance; familiarity with FedRAMP/NIST compliance; strong troubleshooting and communication skills.
Game Warden, Kubernetes, Helm, AWS GovCloud, Azure Government, GCP, GitLab, PagerDuty, Jira, Grafana, Prometheus, Loki, Mimir, Docker, Istio, Terraform, GitOps
2mo
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Control/Cyber Engineer
Raleigh, North Carolina, United States
HybridFull Time
Hitachi Energy
Hitachi Energy: Provider of electrical power grid technologies and energy systems.
0+ YOEBachelor's degree in engineering or related field; 0–3 years in field service, project engineering, or customer support; networking, virtualization, OS management, software, and cybersecurity knowledge; US work authorization; 25% travel.
TCP/IP
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Product Service Engineer, Technology
Mossville or Tucson or Clayton
$113k-$169k/yr OnsiteFull Time
Caterpillar
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Experience in product support or engineering; customer focus, data analysis, communication, problem solving, and relationship management skills; bachelor's in engineering preferred; Six Sigma Green Belt a plus.
telematics
1mo
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Systems Reliability Engineer II- Technical Support, Virtualization, Linux, Trouble Shooting, Networking
Pune or San Jose or Durham or Mexico City or Bengaluru or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
Nutanix
NutanixNASDAQ: NTNX: Sells cloud software and hyperconverged infrastructure for enterprises.
4+ YOE4+ years SRE experience troubleshooting virtualization, networking, and Linux; strong customer-facing troubleshooting, communication, and problem-solving skills; degree in Engineering/CS preferred.
VMware ESXi, Citrix, Microsoft
1w
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System Design Engineer - EcoPlant
Raleigh or United States or North America
$85k-$135k/yr RemoteFull Time
Ingersoll Rand
Ingersoll RandNYSE: IR: Designs and manufactures mission-critical industrial flow and compression equipment.
5+ YOEBachelor's degree or equivalent education with 5+ years of industrial controls support experience, system architecture expertise, industrial IT/networking, IoT protocols, customer service, and technical problem-solving skills.
Internet of Things (IoT), Modbus, Profibus, TCP/IP, Google, Microsoft Office, Microsoft PowerPoint, Microsoft Excel, Cisco Certified Network Associate (CCNA)
3mo
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Solutions Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
ReFiBuy
ReFiBuy: Optimizes product data for discovery by AI shopping agents.
3+ YOE3+ years in Solutions Engineering or related roles; experience supporting B2B software sales; strong communication; able to demo and onboard customers.
APIs, Data Integration, SaaS, CRM
2mo
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Technical Engineering Sales Support
Raleigh, North Carolina, United States
OnsiteFull Time
James M. Pleasants Company
James M. Pleasants Company: Provides engineering and technical product support to help sales efforts.
0+ YOEEngineering/technical product support; customer service; quotations; design assistance; MS Word/Excel proficiency; ability to meet deadlines; positive attitude.
Microsoft Word, Microsoft Excel, Equipment quotation software
2mo
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Sales Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
Makino
MakinoTokyo Stock Exchange: 6135: Manufacturer of high-precision CNC machine tools and automation systems.
Develop profitable sales of company products in assigned territory; manage customer relations, quotations, demonstrations, and after-sales support.
MS Office, Saleslogix, SAP
2mo
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Mobility Engineer
Greensboro, North Carolina, United States
$55k-$70k/yr OnsiteFull Time
DecisionPoint Technologies
DecisionPoint Technologies: Provides enterprise mobility and supply chain automation technology solutions.
4+ YOE4+ years customer service/troubleshooting experience; advanced mobile device technical skills; ability to document solutions, develop deployment/support processes, train others, manage SLAs, and participate in on-call rotation.
Zebra, Honeywell, Panasonic
4d
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Technical Support Intern 2027
Lowell or Durham or San Jose or Austin or Texas or North Carolina or Massachusetts or California or United States
$76k-$166k/yr HybridInternship, Contract
IBM
IBMNew York Stock Exchange: IBM: Global technology providing enterprise software, cloud, and consulting.
Currently pursuing computer science, computer engineering, artificial intelligence, or related studies; troubleshooting knowledge, Windows/Linux familiarity, communication skills, customer focus, and fluent English required.
Windows, Linux, Java, Python, watsonx, copilot
1mo
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SMB Sales Engineer
Morrisville, North Carolina, United States
OnsiteFull Time
Lenovo
LenovoHKSE: 992: Manufactures personal computers, mobile devices, and server infrastructure.
1+ YOE1+ years technical pre-sales experience supporting SMB or commercial customers; strong consultative skills, solution configuration and pricing, and ability to communicate technical concepts to business audiences.

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