25 customer support engineer jobs at 24 companies in Racine, WI
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Tech Support Engineer - Renewable Energy
Waukegan, Illinois, United States
$75k-$116k/yrOnsiteFull Time
Yaskawa AmericaTokyo Stock Exchange: 6506: Manufactures industrial robotics and automation motion control products.
1+ YOEBachelors in electrical field preferred or equivalent experience; 1+ year technical customer support/field service experience with renewable energy or power conversion products; NABCEP a plus; valid driver\u0019s license and ability to qualify for U.S. passport; proficient with diagnostics and Microsoft Office.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, variable frequency drives (VFDs), PLC, digital multimeter, oscilloscope, line power analyzer
Jacksonville or Milwaukee or Atlanta or New York City
$145k-$246k/yrHybridFull Time
FISNYSE: FIS: Provides technology solutions for merchants, banks, and capital markets
Hands-on troubleshooting of Kubernetes-based production environments, customer-facing support experience, strong Linux, networking, logs/metrics, and incident resolution skills.
Bosch: Global manufacturer of automotive and industrial engineering technology.
3+ YOEBachelor's degree in engineering, 3+ years of hydraulics or related engineering experience, hydraulic system design and troubleshooting expertise, technical analysis, customer support, and strong communication skills.
Heartland Business Systems: Delivers comprehensive IT solutions and technology consulting services.
1+ YOE1-3 years IT service/systems or network administration experience; troubleshooting Windows endpoints, server and networking knowledge; strong customer service, documentation, and on-call availability.
Microsoft Windows, Microsoft Windows Server, Mac OS, apple iOS, Android, Cisco, HP, Palo Alto, ConnectWise Manage, Automate, VMware, vSphere, LogicMonitor, Veem Backup, Microsoft O365, Azure
Bodine Electric Company: Manufacturer of fractional horsepower electric motors and gearmotors.
2+ YOEAssociate's degree in engineering or engineering technology, 2+ years application/technical support experience, strong electrical/mechanical aptitude, customer-facing communication, Microsoft Office and ERP experience; SolidWorks a plus.
Menasha Corporation: Sustainable corrugated and plastic packaging and supply chain solutions.
2+ YOEDevelop tooling-ready designs using CAD/Creo, collaborate with engineers, customers and vendors, create robust models, maintain ISO compliance, provide technical customer support; 2 years relevant experience and 4 years Creo experience preferred.
Blast Cleaning Technologies: Manufacturer of industrial shot blast equipment and replacement parts.
5+ YOEBachelor's in mechanical engineering, 5+ years in custom machine design, SolidWorks proficiency, experience with automation/motion control, engineering calculations, MS Office, project leadership, and occasional field support.
SolidWorks, Microsoft Office, MS Project, Smartsheet
WescoNYSE: WCC: Distributes electrical and industrial products and supply chain solutions.
3+ YOEBachelor's in IT or related, 3+ years development experience with Customer MDM platforms, enterprise integrations, SDLC, SQL, and production support.
Informatica MDM, Reltio, Semarchy, Profisee, SAP MDG, SQL, APIs
Badger MeterNYSE: BMI: Manufactures and sells water meters and flow measurement solutions.
Customer-facing technical support role requiring strong communication, problem-solving, troubleshooting, documentation skills, ability to manage multiple interactions, and participation in rotational on-call support; 0–2 years support experience preferred; bachelor’s degree in IT/Engineering preferred.
NidecTokyo Stock Exchange: 6594: Manufactures electric motors and electronic components for industrial applications.
Experience in motion control, motor drives, system integration, PLC programming, and customer-facing technical support; familiarity with industrial communication protocols and ROS; bachelor's degree or technical degree preferred.
Racine Railroad Products: Designs and manufactures equipment for railroad track maintenance.
Mechanical troubleshooting (hydraulic, electrical, control systems); read schematics and engineering drawings; use telematics, remote diagnostic and service management systems; customer support and documentation; Microsoft Office; Syspro familiarity preferred.
Syspro, Microsoft Office, PLC, CANbus, remote I/O, telematics platforms, remote diagnostic software, service management systems, VPN, IoT
Kem Krest: Provides supply chain, packaging, and logistics for OEMs.
Lead complex customer programs, develop and integrate technical solutions, mentor junior staff, manage project scope/schedule/cost/risk, and support pre-sales with financial analysis.
Sales engineer with territory management, technical customer support, and a track record of meeting sales targets; strong communication and CRM skills; willing to travel.
Poclain Hydraulics: Manufacturer of hydraulic transmissions and power systems.
15+ YOE15+ years leadership in quality/operations/engineering, OEM customer support, negotiation and conflict resolution, executive communication, and cross-functional leadership.
Service Technical Support Specialist - Agriculture Equipment
Racine or Ames or New Holland or Saskatoon
$56k-$98k/yrHybridFull Time
CNHNYSE: CNH: Designs and manufactures agricultural and construction machinery.
2+ YOEBachelor's degree in engineering or associate's plus 5+ years experience; strong hydraulics, electrical, and mechanical aptitude; diagnostic software and telemetry proficiency; excellent verbal and written communication.
diagnostic software, telemetry systems, Microsoft Office, Microsoft Excel, Microsoft Outlook
InterDev: Provides managed IT and cybersecurity services for organizations.
3+ YOE3+ years supporting internal systems with networking, Windows Server, virtualization, VoIP, firewalls, and customer-facing cloud hosted environments; strong troubleshooting and communication skills.
Windows Server, Exchange, SQL, Microsoft Office 365, Active Directory, VMware, Proxmox, VPN, VoIP
AccentureNYSE: ACN: Global provider of management consulting and technology services.
1+ YOE1+ year IT/application support experience; familiarity with parts/inventory/order management or supply chain processes; basic SQL, APIs, batch processing knowledge; experience with ticketing tools.
ServiceNow, Remedy, Jira Service Management, SQL, APIs