65 customer support engineer jobs at 44 companies in Manteca, CA
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Customer Support Engineer
Boise or Milpitas or United States
$25-$43/hrFieldFull Time
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
0+ YOETroubleshoot, diagnose, and repair complex electro-mechanical and electro-optical capital equipment at customer sites; maintain PMs, create field reports, and provide customer-facing technical support. Bachelor's degree or equivalent; Certification Level 3 or PM training preferred.
KLANASDAQ: KLAC: Provides process control and yield management solutions for semiconductors.
0+ YOEBachelor's degree required, 0 years experience. Must troubleshoot and repair electro-mechanical, electro-optical and software issues, work in cleanroom environments, use CRM and OS tools, and communicate effectively under pressure.
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sales roles with complex storage; Linux administration, networking, bash scripting and familiarity with other programming languages; file systems/scale-out NAS experience; S3/HPC advantageous; MS/BSc in CS/CE/EE preferred; ~20% travel.
VeecoNasdaq: VECO: Manufactures precision processing systems for semiconductor and electronics production
5+ YOE5+ years customer-facing product support/engineering in semiconductor capital equipment, bachelor\u0002s degree or equivalent, ability to travel up to 20%, strong debugging and system-level software skills, excellent communication.
C#, .NET, C++, Python, VB, COM, MFC, Microsoft Visual Studio, Windows OS, SAP
NovaNASDAQ: NVMI: Provider of metrology and process control solutions for semiconductors.
5+ YOEExperience in semiconductor or analytical instrument technical support, strong problem-solving, data analysis, customer relations, and training delivery; able to lift, bend, and work in fab environments; willing to travel ~30%.
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
8+ YOEBS/AS in Electrical or Mechanical Engineering (Bachelor's preferred), typically 8+ years semiconductor equipment experience, field service and customer support experience, ability to lead escalations and technical investigations, travel ~50% annually.
Lam ResearchNASDAQ: LRCX: Manufacturing equipment used to fabricate advanced semiconductor microchips.
8+ YOEBS/AS in EE/ME preferred, typically 8+ years semiconductor equipment and field support experience, strong troubleshooting, escalation, customer-facing and technical leadership skills.
FormFactorNASDAQ: FORM: Manufacturer of semiconductor test and measurement equipment.
8+ YOE8+ years related experience with probe card and wafer probing expertise; field support, failure analysis, data analysis, microscopy, and strong customer communication skills required; Mandarin/Korean a plus.
Microsoft Office, Probe Cards, Probe Stations, Automated Test Equipment (ATE), Wafer Prober, Wafer Sort
Smarsh: Provides digital communication archiving and compliance software.
5+ YOEAdvanced IT/networking/database/SaaS support experience, 5+ years in support delivery (or 8+ industry equivalent), college degree or equivalent, industry certifications preferred, CRM and JIRA/Confluence proficiency.
Salesforce, CRM, Microsoft business applications, JIRA, Confluence, AWS
Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$120k-$243k/yrHybridFull Time
Hewlett Packard EnterpriseNYSE: HPE: Provides global edge-to-cloud technology solutions and IT infrastructure services.
6+ YOESenior network engineer with 6+ years IP networking experience; switching/routing expertise; customer-facing, mentoring, and documentation skills.
Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$106k-$243k/yrHybridFull Time
Hewlett Packard EnterpriseNYSE: HPE: Provides edge-to-cloud IT infrastructure and platform services.
6+ YOESenior Network Engineer with 6+ years in IP networks; strong troubleshooting, mentoring, and customer-facing skills; switching/routing certifications a plus.
Noah Medical: Building robotic platforms for early medical diagnosis and treatment.
3+ YOEProvide real-time troubleshooting, liaison between internal teams and customers, and drive resolutions for product and service challenges. Travel up to 25% within the United States.
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
Bachelor/Master in ICT/Computer Science or technical field, English proficiency, experience in IT application management, storage, software installs, networking, virtualization, Kubernetes, Ansible, Docker, scripting; customer-facing and problem-solving skills; up to 25% travel.
Xantrion: Managed IT services and cybersecurity for mid-sized organizations.
3+ YOE3+ years technical support experience, on-site client support, strong customer service and communication, troubleshooting Windows/Mac and MS Office, ConnectWise ticketing, ability to lift equipment and travel locally.
ConnectWise, Windows 7, Windows 10, Mac OS, Microsoft Office, Android, iOS
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yrRemoteFull Time
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Altera: Manufacturer of field-programmable gate arrays and programmable logic devices.
10+ YOEBachelor's or Master's in EE/CE/CS, 10+ years FPGA/ASIC experience, 7+ years customer support and board-level debug, experience with digital logic and high-speed interfaces, proficiency with Altera Quartus.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOE2+ years inventory/logistics experience preferred, 8+ years total experience, experience with shipment verification, customs documentation, security protocols, and stakeholder coordination; ability to work onsite in Cupertino.
NextpowerNasdaq: NXT: Provides integrated solar tracker and energy technology solutions.
Provide technical support and troubleshooting for tracker and storage systems, commission installations, interface with customers and field teams, and support documentation; preferred 5 years experience and bachelor's in mechanical/industrial engineering.
Microsoft Office, Salesforce Service Cloud, Service Cloud
Spring or San Jose or California or Texas or North Carolina or United States
$120k-$275k/yrRemoteFull Time
Hewlett Packard EnterpriseNYSE: HPE: Providing global edge-to-cloud infrastructure and IT solutions for businesses.
Bachelor's in a technical discipline, significant advanced networking engineering/supportability experience with Juniper/HPE platforms, strong analytical and communication skills, and ability to translate customer support signals into product/serviceability improvements.
ACX Series Routers, EX Series, MX Series, PTX Series, QFX Series, SRX Firewalls, SSR Series, SASE/SSE, Session Smart Router, Apstra, Mist, Junos, Junos EVO, AIOps, Jira, Confluence