45 customer support engineer jobs at 37 companies in Union, IL
2mo
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Customer Support Engineer
Schaumburg, Illinois, United States
$65k-$80k/yr OnsiteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
3+ YOEBachelor’s in Engineering; minimum 3 years’ experience; knowledge of manufacturing processes; CAD and CRM skills; strong communication; willing to travel <10%
3D CAD, Microsoft Office, CRM software, VB, VBA
2d
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Technical Support Specialist/Installation Engineer
Bloomingdale, Illinois, United States
$60k-$75k/yr HybridFull Time
Technical troubleshooting, mechanical assembly, electrical systems, schematics, wiring diagrams, electronics testing, networking, problem-solving, and customer support skills; relevant technical experience or an engineering degree preferred.
X-ray, Digital Radiography, Electrical schematics, Wiring diagrams
1mo
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Support Engineer - Mainframe
Lisle, Illinois, United States
$59k-$75k/yr OnsiteFull Time
0+ YOEBachelor's in Computer Science or related; 0-2+ years experience; provide mainframe technical support for Endevor; strong customer service, communication, troubleshooting, and mentoring skills.
Endevor, telemetry, KCS, Oracle, DB2, Unix, SMP/E, Scrum
3w
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IT Support Engineer
Aurora, Illinois, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ years IT support experience, bachelor\u0002s in CS/IT or equivalent, strong customer service, experience with Microsoft Server, Windows 11, Office 365, Active Directory, cabling and hardware, ability to perform on-call support.
Active Directory, Microsoft Office 365, Microsoft Server 2016, Microsoft Server 2019, Microsoft Windows 11, iPhone, PHP, MySQL, JavaScript, HTML, CSS
3w
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Tech Support Engineer - Renewable Energy
Waukegan, Illinois, United States
$75k-$116k/yr OnsiteFull Time
1+ YOEBachelors in electrical field preferred or equivalent experience; 1+ year technical customer support/field service experience with renewable energy or power conversion products; NABCEP a plus; valid driver\u0019s license and ability to qualify for U.S. passport; proficient with diagnostics and Microsoft Office.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, variable frequency drives (VFDs), PLC, digital multimeter, oscilloscope, line power analyzer
3d
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Deskside Support Engineer
Waukegan, Illinois, United States
$58k-$68k/yr OnsiteFull Time
3+ YOE3–6 years desktop/field support experience with Windows 10/11, hardware and peripheral troubleshooting, and ITSM ticket management; strong customer service and critical-thinking skills; US work authorization required.
Windows 10, Windows 11, ServiceNow, Remedy, Jira
3mo
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Engineer III, Customer Quality
Oak Brook, Illinois, United States
$77k-$124k/yr OnsiteFull Time
5+ YOE5+ years in a quality role in manufacturing, customer support, software, or engineering; Bachelor's in Engineering; travel up to 15%; experience with HW/SW products and 8D problem solving.
8D problem solving, Lean Manufacturing, Kaizen, Value Stream Mapping, DFM, Statistical Process Control
2w
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Design Engineer
Machesney Park, Illinois, United States
OnsiteFull Time
Create and maintain engineering drawings, bills of materials, routings and manufacturing programs; process ECNs and change requests; maintain lead times; review engineering packages; provide customer, shop and sales support; control design costs.
4w
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Associate Application Engineer
Northfield, Illinois, United States
$65k-$70k/yr OnsiteFull Time
2+ YOEAssociate's degree in engineering or engineering technology, 2+ years application/technical support experience, strong electrical/mechanical aptitude, customer-facing communication, Microsoft Office and ERP experience; SolidWorks a plus.
Microsoft Office, ERP, SolidWorks
3mo
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Field Application Engineer
San Jose or Bellevue or Braintree or Elk Grove Village
$100k-$120k/yr OnsiteFull Time
5+ YOEBachelor’s in Mechanical or Electrical engineering; 5+ years in applications/technical support; strong communication; customer-facing; travel up to 25%.
3d
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Developer (Supplier & Customer MDM)
Pittsburgh or Glenview
$74k-$119k/yr HybridFull Time
3+ YOEBachelor's in IT or related, 3+ years development experience with Customer MDM platforms, enterprise integrations, SDLC, SQL, and production support.
Informatica MDM, Reltio, Semarchy, Profisee, SAP MDG, SQL, APIs
12h
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Care Engineer
Dallas or Naperville
$108k-$177k/yr HybridFull Time
Advanced technical troubleshooting, analytical, communication, customer relationship, knowledge management, mentoring, process compliance, and emergency response skills; experience with SW services processes and tools.
SLA, KPI, SW
3w
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Customer Service Representative
Rockford, Illinois, United States
OnsiteFull Time
Provide responsive customer service, handle order entry and quoting, coordinate with production/engineering/supply chain, support outside sales, and resolve customer issues; high school/GED required.
SAP
1mo
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Technical Support Specialist
Carol Stream, Illinois, United States
$33-$35/hr OnsiteFull Time
Provide phone/email technical support for US/Canada, follow company scripts, troubleshoot and diagnose issues, perform root-cause analysis, dispatch field service engineers with correct parts, document activities in CRM, support training and occasional field travel.
CRM
2mo
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Product Engineer 1
Libertyville, Illinois, United States
HybridFull Time
3+ YOEImplement enterprise-level configurations; collaborate with cross-functional teams; perform power-on, firmware updates, OS images; document configurations; support quotes and customer needs.
Linux, Windows, Hypervisor, Automation, Networking, Storage, Dell, Supermicro, HPE, Lenovo, BOM, PLM, IP addressing, VLAN
2mo
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Product Engineer - Rotary Unions (Waukegan, IL, US, 60085)
Waukegan or Austria or Brazil or China or France or Germany or Italy or Japan or Korea or Poland or Singapore or Spain or United Kingdom or United States
$72k-$107k/yr HybridFull Time
Bachelor's degree in engineering (mechanical preferred), ability to design products with CAD, perform testing, MTBF/FMEA analysis, support product lifecycle, communicate with customers, and collaborate with cross-functional teams.
CAD
2mo
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Application Engineer - Automation
Schaumburg, Illinois, United States
$10k-$130k/yr OnsiteFull Time
5+ YOE5-10 years in the machine tool industry; CNC/Milling/Turning programming; FANUC controls; CAD/CAM; macro programming; field support; training and documentation; travel to customer sites.
FANUC, Siemens, CAD/CAM, Macro programming, PLC, CNC programming
1mo
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Product & Fleet Support Specialist
Mount Pleasant, Wisconsin, United States
HybridFull Time
Mechanical troubleshooting (hydraulic, electrical, control systems); read schematics and engineering drawings; use telematics, remote diagnostic and service management systems; customer support and documentation; Microsoft Office; Syspro familiarity preferred.
Syspro, Microsoft Office, PLC, CANbus, remote I/O, telematics platforms, remote diagnostic software, service management systems, VPN, IoT
3w
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Technical Solutions Engineer
Elkhart or Brighton or Pleasant Prairie
OnsiteFull Time
Lead complex customer programs, develop and integrate technical solutions, mentor junior staff, manage project scope/schedule/cost/risk, and support pre-sales with financial analysis.
1d
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Engineer 3, Network Engineering - SDWAN
Denver or Naperville or Plano
$92k-$139k/yr OnsiteFull Time
5+ YOERequires 5–7 years of relevant experience, SD-WAN and Versa expertise, WAN/LAN, routing, switching, IP networking, circuit troubleshooting, customer support, and a bachelor's degree or equivalent experience.
Software Defined Networking (SD-WAN), Versa, Ethernet, MPLS, DIA
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