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83 customer support engineer jobs at 56 companies in Wheaton, IL

3w
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Customer Support Engineer
Chicago, Illinois, United States
$50k-$75k/yr OnsiteFull Time
Supernova Technology
Supernova Technology: Provides cloud-based digital software for securities-based lending.
1+ YOEBA/BS in CS or IT required, 1+ years technical support experience, knowledge of Java, Python, SQL, JavaScript, command line tools (cURL, SSH, PGP, AWS CLI), familiarity with AWS or Microsoft Azure, strong communication and troubleshooting skills.
Java, Python, SQL, JavaScript, Command Line, cURL, SSH, PGP, AWS CLI, AWS, Microsoft Azure
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2mo
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Customer Support Engineer
Schaumburg, Illinois, United States
$65k-$80k/yr OnsiteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
3+ YOEBachelor’s in Engineering; minimum 3 years’ experience; knowledge of manufacturing processes; CAD and CRM skills; strong communication; willing to travel <10%
3D CAD, Microsoft Office, CRM software, VB, VBA
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3w
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Customer Reliability Engineer
Chicago, Illinois, United States
$103k-$159k/yr HybridFull Time
iManage
iManage: Intelligent document and email management software for professionals.
3+ YOE3+ years in technical escalation/Support/CRE/SRE roles; incident response for P1/P2; experience with distributed cloud services; SQL, Python, Bash/Shell, PowerShell, REST APIs; AKS/Azure services; Splunk, Grafana, Kibana, Prometheus; strong communication and troubleshooting.
SQL, Python, Bash/Shell, PowerShell, REST APIs, Azure Kubernetes Service (AKS), Azure services, Splunk, Grafana, Kibana, Prometheus
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2mo
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CNC Support Engineer Level 1
Monee, Illinois, United States
$21-$28/hr OnsiteFull Time
Voortman Steel Machinery
Voortman Steel Machinery: Manufacturers of automated steel processing machinery and integrated software.
2+ YOEProvide remote and on-site CNC support, troubleshoot issues, and maintain customer records; experience with CNC machinery and customer service.
TeamViewer, Microsoft Teams, Salesforce, Microsoft Office
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1mo
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Outcome Customer Engineer II, GCP, Google Cloud
New York or Austin or Chicago
$127k-$185k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
6+ YOEBachelor's degree or equivalent experience, 6+ years cloud-native architecture experience in customer-facing/support roles, deployment planning/orchestration, programming and debugging, and stakeholder communication.
Google Cloud Platform (GCP), Python, Java
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3w
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Support Engineer - Mainframe
Lisle, Illinois, United States
$59k-$75k/yr OnsiteFull Time
Broadcom
BroadcomNASDAQ: AVGO: Designs and sells semiconductors and infrastructure software to enterprises.
0+ YOEBachelor's in Computer Science or related; 0-2+ years experience; provide mainframe technical support for Endevor; strong customer service, communication, troubleshooting, and mentoring skills.
Endevor, telemetry, KCS, Oracle, DB2, Unix, SMP/E, Scrum
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6d
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Support Engineer I
Wayne or Naperville
$55k-$58k/yr HybridFull Time
Frontline Education
Frontline EducationNYSE: ROP: Provides administrative and management software for K-12 school districts.
4+ YOE4+ years customer-facing technical support experience, troubleshooting SaaS applications, SQL and relational DB experience, Zendesk/Salesforce/NetSuite familiarity, strong communication and problem-solving skills.
SQL, Freighter, Zendesk, Salesforce, NetSuite, OpenAI
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2w
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Technical Support Engineer (Integrations)
Los Angeles or Chicago or Austin
$60k-$90k/yr HybridFull Time
FloQast
FloQast: Cloud-based platform for automating monthly financial close processes.
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Postman, Zendesk, Salesforce, JIRA, SQL, OAuth, SAML, SSO, SFTP, REST APIs, Postman, Super, Slack, session replay
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1mo
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Senior Technical Support Engineer
United States or Chicago
$102k-$127k/yr RemoteFull Time
Horizon3.ai
Horizon3.ai: Autonomous penetration testing platform for continuous security assessment.
5+ YOEBachelor's degree or equivalent, 5+ years technical support/systems/cloud experience; strong Linux, containerization (Docker/Kubernetes), cloud (AWS/Azure/GCP), IaC (Terraform/Ansible/CloudFormation), networking, and scripting (Bash/Python/PowerShell).
NodeZero, Linux, Docker, Kubernetes, AWS, Azure, GCP, Terraform, Ansible, CloudFormation, Wireshark, tcpdump, Bash, Python, PowerShell, Datadog, Amazon RDS, REST, OAuth, SAML, Active Directory, LDAP, SQL, NoSQL, JavaScript, Go
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6d
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Tech Support Engineer - Renewable Energy
Waukegan, Illinois, United States
$75k-$116k/yr OnsiteFull Time
Yaskawa America
Yaskawa AmericaTokyo Stock Exchange: 6506: Manufactures industrial robotics and automation motion control products.
1+ YOEBachelors in electrical field preferred or equivalent experience; 1+ year technical customer support/field service experience with renewable energy or power conversion products; NABCEP a plus; valid driver\u0019s license and ability to qualify for U.S. passport; proficient with diagnostics and Microsoft Office.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, variable frequency drives (VFDs), PLC, digital multimeter, oscilloscope, line power analyzer
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5d
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IT Support Engineer
Aurora, Illinois, United States
$65k-$75k/yr OnsiteFull Time
Aftermath Services
Aftermath Services: Provides professional biohazard, crime scene, and trauma cleanup services.
3+ YOE3+ years IT support experience, bachelor\u0002s in CS/IT or equivalent, strong customer service, experience with Microsoft Server, Windows 11, Office 365, Active Directory, cabling and hardware, ability to perform on-call support.
Active Directory, Microsoft Office 365, Microsoft Server 2016, Microsoft Server 2019, Microsoft Windows 11, iPhone, PHP, MySQL, JavaScript, HTML, CSS
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1mo
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Software Support Engineer
Chicago or United States or North America
$27-$37/hr OnsiteFull Time
TRUMPF
TRUMPF: Manufactures industrial machine tools and laser technology systems.
Provide technical support for TruTops CAD/CAM software, troubleshoot software issues, consult with customers, require strong communication and IT background, BA in IT preferred, travel up to 15%.
TruTops, CAD/CAM
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1d
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IT Field Support Engineer
Lemont, Illinois, United States
$86k-$135k/yr OnsiteFull Time
Argonne National Laboratory
Argonne National Laboratory: Conducts scientific research and develops advanced energy technologies.
4+ YOEBachelor's degree or equivalent experience with 4+ years support experience; U.S. citizenship required. Experience troubleshooting lab instrumentation, scripting/automation, endpoint management, and customer-facing technical support.
JAMF, Ansible, ServiceNow, FreshService, BeyondTrust/Bomgar, Tanium, Microsoft Teams, Zoom, Slack, WordPress, Active Directory, macOS, Windows, Linux
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1w
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IT Support Engineer (Remote - Chicago)
Chicago, Illinois, United States
$60k-$65k/yr RemoteFull Time
Xantrion
Xantrion: Managed IT services and cybersecurity for mid-sized organizations.
3+ YOE3+ years technical support experience, strong customer service and troubleshooting skills, ability to work variable shifts, willingness to travel to client sites, good communication and documentation skills.
ConnectWise, Windows 7, Windows 10, Mac OS, Microsoft Office, Android, iOS
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2mo
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Engineer III, Customer Quality
Oak Brook, Illinois, United States
$77k-$124k/yr OnsiteFull Time
Chamberlain Group
Chamberlain Group: Provides smart access solutions and residential garage door openers.
5+ YOE5+ years in a quality role in manufacturing, customer support, software, or engineering; Bachelor's in Engineering; travel up to 15%; experience with HW/SW products and 8D problem solving.
8D problem solving, Lean Manufacturing, Kaizen, Value Stream Mapping, DFM, Statistical Process Control
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1w
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Digital Technical Support Engineer – Construction Technology
Peoria or Chicago or Irving
$98k-$146k/yr OnsiteFull Time
Caterpillar
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Provide technical support and troubleshooting for construction technology products; analyze requirements; communicate with customers; familiarity with earthmoving technology and CRM tools preferred.
Grade Control (2D/3D), Payload, Cat Command, Detect & Safety Systems, Product Link, VisionLink, CRM, Salesforce, Microsoft Dynamics
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1w
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Associate Application Engineer
Northfield, Illinois, United States
$65k-$70k/yr OnsiteFull Time
Bodine Electric Company
Bodine Electric Company: Manufacturer of fractional horsepower electric motors and gearmotors.
2+ YOEAssociate's degree in engineering or engineering technology, 2+ years application/technical support experience, strong electrical/mechanical aptitude, customer-facing communication, Microsoft Office and ERP experience; SolidWorks a plus.
Microsoft Office, ERP, SolidWorks
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3w
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Senior Mechanical Engineer
Naperville, Illinois, United States
$85k-$110k/yr OnsiteFull Time
viaPhoton
viaPhoton: Manufacturer of custom-engineered fiber optic solutions for data centers.
7+ YOEBachelor's or equivalent, 7+ years experience, SolidWorks proficiency, CAD/FEA/BOM experience, prototype development, customer-facing technical support, mentoring junior engineers.
SolidWorks
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2mo
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Field Application Engineer
San Jose or Bellevue or Braintree or Elk Grove Village
$100k-$120k/yr OnsiteFull Time
Nidec
NidecTokyo Stock Exchange: 6594: Manufactures electric motors and electronic components for industrial applications.
5+ YOEBachelor’s in Mechanical or Electrical engineering; 5+ years in applications/technical support; strong communication; customer-facing; travel up to 25%.
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2w
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Field Service Engineer- Chicago
Chicago or United States or United Kingdom or Ireland
$86k-$108k/yr FieldFull Time
BICO Group
BICO GroupNasdaq Stockholm: BICO: Develops laboratory automation and bioconvergence technologies for life sciences.
3+ YOEBachelor's in engineering or equivalent, 3+ years field service or technical support experience, strong problem-solving and customer-facing skills, willingness to travel up to 60%, valid driver’s license.
SCIENION, CELLENION
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