28 customer support lead jobs at 22 companies in Grosse Pointe, MI

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Strategic Support Lead (Southfield, MI)
Southfield or United States
$87k-$173k/yr RemoteFull Time
Abbott
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
7+ YOEBachelor's in lab science or 5+ years related experience; minimum 7 years in diagnostics/laboratory operations or technical support; experience troubleshooting instrumentation, assays, middleware, and connectivity; customer-facing relationship management.
Alinity, Abbott Middleware Solutions (AMS), CCIA
1w
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Lead Program Support Specialist
Troy, Michigan, United States
$61k-$80k/yr RemoteFull Time
Publicis Groupe
Publicis GroupeEuronext Paris: PUB: Global communications, advertising, and digital transformation holding.
3+ YOERequires 3–5 years of customer service, escalation management, call center, retail, or sales experience; strong communication, organization, multitasking, interpersonal, and problem-solving skills; and Microsoft Office proficiency.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
1mo
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Strategic Support Lead (Southfield, MI)
Southfield or United States
$87k-$173k/yr RemoteFull Time
Abbott
AbbottNYSE: ABT: Provides medical devices, diagnostics, and science-based nutritional products.
7+ YOE7+ years in diagnostics/laboratory operations or technical support; Bachelor's in lab science or 5+ years related experience; experience with instrumentation, assays, middleware, customer-facing support, and assay troubleshooting.
Alinity, Abbott Middleware Solutions (AMS), CCIA
4w
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Customer Service Manager - Part-Time
Sarnia, Ontario, Canada
$19/hr OnsitePart Time
Walmart
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
Lead front-end operations, ensure safety and compliance, train and support associates, handle customer issues, and perform physical tasks including standing and lifting up to 50 lbs.; must be 16+ and flexible for evenings, weekends, and holidays.
2w
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Work From Home - Client Support Manager
Sterling Heights, Michigan, United States
RemoteRemote
AO Garcia Agency
AO Garcia Agency: Sells life and supplemental health insurance to working families.
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
1mo
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Vendor Managed Inventory Support Lead
Chesterfield or Indianapolis or Cincinnati
FieldFull Time
Vallen
Vallen: Distributes industrial products and provides integrated safety services.
10+ YOEHigh school diploma,10+ years supply chain/distribution experience,6+ years supervisory experience,valid driver's license,ability to lift up to 75 lbs,leadership and customer service skills,ability to work with little supervision.
3w
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Team Lead
Novi, Michigan, United States
$31/hr OnsiteFull Time
EssilorLuxottica
EssilorLuxotticaEuronext Paris: EL: Designs, manufactures and distributes ophthalmic lenses, frames and sunglasses.
Retail leadership role responsible for driving sales, supporting optometry services, supervising store staff, and delivering customer-focused eyewear solutions.
1w
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AP Team Lead
Rochester Hills, Michigan, United States
$20-$33/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Provides customer service, checkout support, cart retrieval, janitorial assistance, and store-wide associate support in a fast-paced retail environment.
1w
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Sales Lead - Part-time
Novi, Michigan, United States
$15-$19/hr OnsitePart Time
J.Jill
J.JillNYSE: JILL: National lifestyle brand providing apparel, footwear, and accessories.
1+ YOERequires 1+ year of retail experience, strong sales and customer engagement skills, team support and coaching ability, excellent communication, and flexible availability for weekends, evenings, and holidays.
POS
6h
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Lead Receptionist
Sterling Heights, Michigan, United States
OnsiteFull Time
Oakmont Senior Communities
Oakmont Senior Communities: Luxury senior living communities in the Metro Detroit area.
1+ YOEHigh school diploma or GED required; 1–2 years of senior living receptionist experience preferred. Requires communication, customer service, organization, time management, problem-solving, and Microsoft Office proficiency.
Microsoft Office Suite, fax machines, scanners, copiers, telephone systems
3w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1mo
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Receptionist Team Lead
Clinton Township, Michigan, United States
OnsiteFull Time
DOCS Dermatology Group
DOCS Dermatology Group: Physician-led provider of medical, surgical, and cosmetic dermatology care.
2+ YOE2+ years reception experience, high school diploma or equivalent, familiarity with medical terminology preferred, ability to learn center tasks and support management and physicians.
EHR
2d
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LEAD VALET ATTENDANT
Detroit, Michigan, United States
OnsiteFull Time
PENN Entertainment
PENN EntertainmentNASDAQ: PENN: Operates casinos, racetracks, and online sports betting platforms.
Requires a valid Michigan driver's license, vehicle operation ability, English communication, basic math, recordkeeping, decision-making, physical stamina, and ability to support and delegate to staff.
3w
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Front Desk Lead Receptionist
Royal Oak, Michigan, United States
OnsiteFull Time
Michigan Orthopaedic Surgeons
Michigan Orthopaedic Surgeons: Providing comprehensive orthopaedic surgery and musculoskeletal healthcare services.
2+ YOEHigh school diploma, 2+ years customer service experience, 1+ year medical office preferred, supervisory experience preferred, proficiency with Microsoft Office and EHR, strong communication and organizational skills.
Microsoft Office, Electronic Health Record (EHR)
1mo
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Asset Protection Lead - Entry Level
Macomb Township, Michigan, United States
OnsiteFull Time
Meijer
Meijer: Operates a chain of retail supercenters and grocery stores.
2+ YOEHigh school diploma, 2+ years retail/grocery/operations/customer service experience, ability to lead and mentor teams, conduct investigations and audits, resolve conflicts, and support store safety and shrink-reduction initiatives.
2w
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Friend of the Court Lead Case Worker
Detroit, Michigan, United States
$59k-$72k/yr OnsiteFull Time
Third Judicial Circuit Court of Michigan
Third Judicial Circuit Court of Michigan: The Third Judicial Circuit Court serving Wayne County, Michigan.
1+ YOEHigh school diploma or equivalent and qualifying Friend of the Court experience. Requires Microsoft Office/Google Suite proficiency, analytical skills, customer service, and ability to pass criminal and IV-D background checks.
Microsoft Office, Google Suite
1w
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Lead Application Engineer, Flexible Packaging
United States or Rocky Hill or Elgin or Madison Heights or Bridgewater or Mentor
$105k-$125k/yr HybridFull Time
Henkel
HenkelXETRA: HEN3: Manufactures laundry, beauty, and adhesive products globally.
5+ YOEBachelor's degree in a relevant engineering or science field, 5–10+ years of technical or application experience, coatings and flexible packaging expertise, troubleshooting ability, customer support skills, and willingness to travel up to 60%.
gravure, slot die, roll coating, rod coating, Mayer rod, reverse roll, pilot coater, laminator/coater
1mo
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Part-Time Assistant Manager
Taylor, Michigan, United States
$17-$19/hr OnsitePart Time
Cinemark
CinemarkNYSE: CNK: Operates an international chain of motion picture movie theaters.
Supports theatre operations, trains and leads team members, provides excellent guest service, handles cash, completes basic food/alcohol training, and is available evenings, weekends, and holidays.
Convercent
3mo
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Marketing Associate - State Farm Agent Team Member
Novi, Michigan, United States
$45k-$65k/yr OnsiteFull Time
Chris Schuler - State Farm Agent
Chris Schuler - State Farm Agent: Local agency offering personal insurance and financial services.
0+ YOESales/marketing support for an insurance agency; customer service; lead development; digital marketing
1mo
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Systems Engineer
Brighton, Michigan, United States
OnsiteFull Time
BWI Group
BWI Group: Global manufacturer of automotive brake and suspension systems.
Translate customer needs into system requirements, develop architectures, manage interfaces, support verification/validation, and lead cross‑discipline technical activities.
DOORS, Jama, Polarion, SysML, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint