456 customer experience lead jobs at 220 companies in Joppatowne, MD
1mo
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Customer Experience Lead - Full Time
York, Pennsylvania, United States
$13/hr OnsitePart Time
Retail experience preferred; ability to lead and coach associates, deliver excellent customer service, manage front-end operations, resolve customer issues, and perform opening/closing duties.
3d
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Experience Lead, Bethesda
Bethesda, Maryland, United States
$19/hr OnsiteFull Time
1+ YOERequires 1+ year of customer service or related experience, CPR/AED certification or willingness to obtain, strong communication, computer literacy, flexible availability, and ability to lift up to 50 pounds.
LPMS, Equifit
6d
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Team Lead Supervisor, Customer Experience - B2C
Glen Burnie or New York City or Baltimore
$55k-$70k/yr OnsiteFull Time
2+ YOERequires 2–4 years in customer service or contact center work, experience with escalations and complex cases, strong organization and communication skills, and operational metrics experience. Frontline team support preferred.
Power BI, Salesforce Service Cloud
3d
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(Contract) Guest Experience Lead | Gaithersburg
Gaithersburg, Maryland, United States
$24-$28/hr OnsiteFull Time, Contract
1+ YOERequires 1 year of retail or customer experience, some leadership, mentoring, or delegation experience, legal work authorization, and reliable transportation. High school diploma or retail leadership experience preferred.
2w
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PT Customer Lead (541692)
Elkton, Maryland, United States
OnsitePart Time
Customer lead role in retail operations; the posting does not specify additional qualifications or experience requirements.
2mo
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PT Customer Lead
Dover, Delaware, United States
OnsitePart Time
Provide fast, friendly customer service; assist the Customer Service Manager; basic cashier duties; high school preferred; able to lift up to 50 lbs; strong communication.
3w
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PT Customer Lead
Hanover, Pennsylvania, United States
OnsiteFull Time
Provide friendly, accurate front-end customer service including cashiering, bagging, cart retrieval, and light lifting; must meet age and physical requirements and learn technical tasks.
computer, smart devices, cash register, lottery machine, scanner, calculator
3w
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Vice President, Digital Customer Experience
Scottsdale or North Bethesda or Minneapolis
$240k-$330k/yr OnsiteFull Time
15+ YOE15+ years leading digital customer experience, commerce, product, or customer care; proven cross-functional leadership; expertise in digital platforms, personalization, analytics, and service transformation.
3h
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Retail Customer Service Lead
Timonium, Maryland, United States
OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, computer proficiency, strong communication and organizational skills, and flexibility for evenings, weekends, and holidays.
Point-of-sale (POS) systems
1mo
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Customer Service Lead
Baltimore, Maryland, United States
OnsiteFull Time
5+ YOE1+ Mgmt5+ years customer service/call center experience with 1+ year in a lead role; bachelor’s degree preferred; experience with escalations, quality assurance, multilingual coordination, and cross-functional collaboration.
6d
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Retail Customer Service Lead
Towson, Maryland, United States
$16-$31/hr OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
3mo
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Lead Customer Service Associate
Creighton, Pennsylvania, United States
OnsiteFull Time
1+ YOEAt least one year of retail experience; strong leadership, communication, and customer service skills; valid state driver’s license and insured vehicle; knowledge of food handling and safety; high school diploma preferred.
1mo
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Client Experience Coordinator
Rockville, Maryland, United States
$18/hr OnsiteFull Time, Part Time
1+ YOE1+ year receptionist/customer service experience, friendly and enthusiastic, ability to interact with clients and dogs, desire to lead a team, drug-free workplace.
2w
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Dutch Wonderland Inn Lead Guest Experience Agent
Lancaster, Pennsylvania, United States
OnsiteFull Time
1+ YOERequires 1+ year hospitality or front desk experience, fluent English, customer service and problem-solving skills, Microsoft Office proficiency, flexible availability, and reliable transportation. Supervisory experience preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Point-of-Sale (POS), PCI
1mo
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Customer Success Lead
Baltimore or United States
$105k-$125k/yr HybridFull Time
4+ YOEBachelor's degree, 4+ years wholesale/retail energy experience with ISO New England and New York ISO focus, strong spreadsheet/database skills, PowerBI and VBA preferred, excellent communication and analytical skills, legal U.S. work authorization required.
PowerBI, VBA
3w
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Retail Lead Associate (Reduced-Time), Customer Experience Operations
Lancaster, Pennsylvania, United States
$19/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, age 18+, and 1+ year of retail, customer-facing, floor leader, leadership, or Amazon experience. Training experience preferred.
inventory management systems
1w
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Customer & Revenue Agent Lead
Maryland or Anne Arundel County or Talbot County or Montgomery County or Prince George's County or Easton or Annapolis or Upper Marlboro or Beltsville or Gaithersburg
$56k-$88k/yr OnsiteFull Time
5+ YOEHigh school diploma or equivalency, five years of clerical or accounting experience handling money or payment instruments and providing public customer service, and a valid Maryland driver's license.
E-ZPass
2mo
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Shift Lead
Severna Park, Maryland, United States
OnsiteFull Time
Experience leading shifts, supervising team members, ensuring safety, quality food, and policy compliance.
POS system, Cash handling, Point of Sale
3d
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OMS Team Lead - CAM
Baltimore, Maryland, United States
OnsiteFull Time
4+ YOERequires 4+ years in order management, customer service, logistics, supply chain, inventory, or related work; leadership experience preferred, plus SAP or ERP experience and Microsoft Office proficiency.
SAP, Microsoft Office
7h
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Part-Time Lead Generator / Customer Service Representative
Severna Park, Maryland, United States
$25/hr FieldPart Time
Strong communication skills, accurate customer information entry, reliable independent work, weekend and evening availability, and ability to stand for 8 hours and lift up to 50 pounds. Experience is not required.
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