51 customer support manager jobs at 32 companies in Normal, IL
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Customer Support Manager
Goodfield, Illinois, United States
OnsiteFull Time
VIVO: Designs and manufactures ergonomic workspace solutions and office furniture.
3+ Mgmt3+ years customer support management experience with strong technical and report-management skills, attention to detail, and ability to lead a team and develop policies.
Truck Centers: Operates a network of full-service commercial truck dealerships.
5+ YOEValid driver’s license required; Class B/A CDL with air brake endorsement preferred; 5+ years mechanical or dealer service management; CIC Level I/II and Freightliner experience preferred; MS Office and Procede familiarity; willing to travel up to 50%; background and drug screen required.
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Bachelor's in engineering/marketing or equivalent; customer service or product support leadership; Six Sigma Green Belt experience preferred; experience with telematics and site technologies; strong communication and decision-making skills.
The Home DepotNYSE: HD: Operates retail stores selling home improvement and construction products.
Perform non-sales store support tasks such as order fulfillment, lot/customer assistance, administrative services, cash management, and vendor interaction; must be detail-oriented, have time management skills, and work with little supervision.
Parasol Alliance: Strategic IT partner for senior living communities
1+ MgmtSupervisory experience (1+ year) with technical troubleshooting across devices, client relationship skills, enterprise IT exposure, strong communication/customer service, and ability to pass background check, TB test, and vaccinations.
Illinois State University: Public research university providing undergraduate and graduate degree programs.
3+ YOEHigh school diploma or equivalent and a combination of education/experience totaling 3 years; customer service or office experience; database management; Microsoft Excel and Word; strong communication and organizational skills.
Sam Leman Automotive Group: Operates a network of automotive dealerships selling new and used vehicles.
Organized, customer-focused coordinator to schedule appointments, manage customer communications, prepare vehicles for delivery, verify paperwork, and support sales/finance/detail departments.
Sam Leman Automotive Group: Operates a network of automotive dealerships in Central Illinois.
Highly organized, customer-focused coordinator to respond to customer inquiries, schedule appointments, coordinate vehicle preparation and delivery, manage records, and support sales/finance/detail teams; customer service or related experience preferred.
Spanish Bilingual Remote Customer Service Representative
Peoria or Chicago
$19-$21/hrRemoteFull Time, Seasonal
GetInsured: Provides SaaS platforms for health insurance exchanges and government services.
Provide remote inbound/outbound customer support via phone/chat, manage accounts, perform application data entry, complete paid training, pass background check and drug test, and maintain a dedicated wired home workspace (100 mb/s ethernet).
B.HOM Student Living: Manages and operates student housing communities across the United States.
Property management experience; strong operations/financial skills; leadership; MS Office; ability to manage multiple priorities; potential state leasing license; strong communication and customer service.
Niemann Foods: Operates employee-owned grocery, pharmacy, hardware, and convenience stores.
0.08+ YOESupport store operations and staff supervision, manage inventory and merchandising, deliver excellent customer service, meet sales targets; high school diploma/GED and minimal retail experience required.
Herc RentalsNYSE: HRI: Provides industrial equipment and tool rental services across North America.
Support branch management with P&L, budgeting, operations, customer relationships, staffing, fleet and safety management, OSHA and DOT compliance, and audits. Bachelor's in business preferred; ability to travel and computer competence required.
Dollar TreeNASDAQ: DLTR: Operates discount variety stores selling household and seasonal merchandise.
Support store operations, customer service, merchandising, opening/closing, basic record keeping; ability to read operational directives; ability to lift up to 55 lbs and perform frequent walking/standing.
OSF HealthCare: Integrated health system providing medical and hospital care services.
1+ YOEHigh school diploma/GED, 1 year of NOS/Patient Care Liaison or similar experience; excellent interpersonal and Microsoft software skills. Preferred: 2 years customer service, ProNet, Vocera, Epic experience.
Dollar GeneralNYSE: DG: Operates a chain of discount retail stores.
Supports store operations including staffing, inventory, merchandising, cash control and customer service. High school diploma preferred; 1 year retail experience preferred. Ability to lift up to 55 lbs and occasionally drive to banks/meetings.
IBM cash register, hand-held scanner, pricing gun, SAFE, STARS, U-boat