308 customer support manager jobs at 194 companies in Vallejo, CA
2d
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Customer Support Manager, Contractor Hub
Bangalore or San Francisco or India or United States
HybridFull Time
6+ YOE3+ MgmtRequires 6–9 years in customer support or operations, 3–5 years of people management, support operations expertise, analytical skills, cross-functional collaboration, strong communication, and prior night-shift experience.
Slack, Microsoft 365, CRM
1w
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Customer Support Lead
San Francisco, California, United States
$200k-$270k/yr HybridFull Time
5+ YOERequires 5+ years in customer, technical support, or customer success, team leadership, support operations building, metrics expertise, AI tooling familiarity, and technical customer experience.
AI, Linux, NVIDIA, AMD
2w
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Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
3w
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Director, Customer Support
Redwood City, California, United States
$180k-$230k/yr OnsiteFull Time
6+ MgmtLead global customer support for enterprise AI/SaaS products; define support strategy, hire/retain staff, implement processes, measure success, and drive cross-functional issue resolution.
3w
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Customer Service Support 2
Fremont, California, United States
HybridFull Time
1+ YOE1-2 years related experience supporting pre- and post-sales service, managing customer retention, handling warranty claims and RMAs, and liaising between customers and internal teams.
2w
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Supervisor, Customer Support
San Francisco, California, United States
$101k-$152k/yr HybridFull Time
5+ YOEHS diploma/GED, 5+ years relevant experience, supervisory experience in contact center or healthcare customer support, experience with Genesys and Epic, strong communication and problem-solving skills.
Genesys, Epic
3w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
1mo
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Technical Customer Support Lead
San Francisco, California, United States
$100k-$250k/yr OnsiteFull Time
Experience in customer support, strong written/verbal communication, experience with Stripe, ability to handle high ticket volume, familiarity building/maintaining AI automations and knowledge bases.
Stripe
3w
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Customer Service Support 2
Fremont, California, United States
OnsiteFull Time
1+ YOE1-2 years related experience; manage customer retention, handle warranty claims and RMAs, liaise between customers and internal teams, and track inquiries in enterprise systems.
1mo
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Senior Customer Support Lead
Denver or San Francisco or Madison
$140k-$180k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Intercom
3w
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QSS Customer Support Specialist
San Francisco or Irvine or Santa Clara
OnsiteFull Time
3+ YOE3+ years customer service experience, strong communication, problem-solving, process improvement skills, ability to manage workload and escalate issues.
3mo
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Customer Experience Manager
San Francisco, California, United States
$125k-$240k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years customer support; 2+ years in a lead/management role; experience with Zendesk/Intercom; consumer software/hardware; build knowledge bases and self-service tools; work with outsourced vendors.
Zendesk, Intercom
2d
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Associate Manager, Premier Support (Customer Experience)
New York City or San Francisco or United States or Canada or United Kingdom
$100k-$132k/yr HybridFull Time
4+ YOE2+ MgmtRequires 2+ years managing people and 4+ years in customer-facing support, technical account management, or customer success with enterprise B2B accounts; strong analytics, communication, change leadership, and AI workflow experience.
NetSuite, Workday, Sage Intacct, APIs, AI
3mo
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Customer Success Manager
San Francisco, California, United States
OnsiteFull Time
1+ YOEOnboarding, adoption, relationship management; monitor health metrics; proactive support; upsell opportunities; strong communication.
2w
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Customer Experience Manager
United States or New York City or Seattle or San Francisco or New York or Washington or California or Colorado
$66k-$110k/yr RemoteFull Time
5+ YOEBachelor's degree with 5+ years related experience (or advanced degree with 3+ years), client relationship management, cross‑selling support, product knowledge, travel up to 35%, authorized to work in the U.S.
SalesForce
1w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
1w
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Technical Customer Escalation Manager
San Francisco or New York City or Seattle or Little Rock
$107k-$141k/yr OnsiteFull Time
5+ YOEBachelor's degree in a technical field,5+ years in technical support/escalation/incident management,strong written and executive communication,project management and on-call availability.
Salesforce Service Cloud, Zendesk, JIRA, PagerDuty
2mo
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Customer Experience Manager
New York or San Francisco
$115k-$170k/yr HybridFull Time
Experience owning client support, investigating issues and logs, producing high-signal handoffs to engineering, delivering client training, strong written communication, and structured problem-solving in an early-stage environment.
3d
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Shanghai
Shanghai or San Ramon
HybridFull Time
2+ YOERequires 2–3 years supporting customers and driving business transformation, strong business acumen, AI fundamentals, problem-solving, project management, communication, collaboration, and English proficiency.
SAP, SAP Finance & Spend Management, S/4HANA, SAP SuccessFactors, SAP Supply Chain Management, SAP Customer Experience, SAP Business Technology Platform, SAP Business Data Cloud, AI, ERP
1mo
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Senior Customer Success Manager, Managed Inference
San Francisco, California, United States
$190k-$215k/yr OnsiteFull Time
3+ YOE3+ years supporting enterprise cloud/AI customers; bachelor’s degree; strong technical knowledge of cloud, AI/ML, model serving, Kubernetes, GPUs; excellent communication and account management skills.
Kubernetes, APIs
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