52 cx manager jobs at 29 companies in Tracy, CA
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CX Manager- ERP Integration Solution & AI Operations
Mountain View, California, United States
$145k-$155k/yr HybridFull Time
4+ YOE4+ years hands-on ERP implementation or integration experience; strong P2P/finance operations knowledge; experience with Intacct, NetSuite, QBO, QBD, SAP, Microsoft Dynamics, Sage, Acumatica, or Oracle; API/integration troubleshooting; AI-assisted workflows; 3rd-level support and solution design experience.
Intacct, NetSuite, QBO, QBD, SAP, Microsoft Dynamics, Sage, Acumatica, Oracle, API, ChatGPT Enterprise, Billy
1mo
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Product Manager, CX: IFS Loops
Palo Alto, California, United States
$180k-$200k/yr HybridFull Time
5+ YOE5+ years product management experience building technically complex, user-facing systems; familiarity with agentic AI patterns and tooling; experience with CRM/help-desk stacks and working closely with engineers and researchers.
Zendesk, Salesforce Service Cloud, Jira Service Management, LangChain, OpenAI functions, LangGraph, AutoGen
1mo
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Group Manager - QuickBooks CX - Foundational Experiences
Mountain View or San Diego
$190k-$297k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leadership in tech/SaaS driving customer experience or product results; undergraduate degree required (MBA preferred); experience with journey mapping, service design, analytics, and designing experience strategies to improve retention and revenue.
QuickBooks, Jobs to be Done, Design thinking
2d
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Software Development Manager, Trust CX Innovations
Sunnyvale, California, United States
$213k-$288k/yr OnsiteFull Time
7+ YOE3+ Mgmt3+ years managing engineering teams,7+ years engineering experience,experience building large-scale distributed systems,knowledge of Java/C#/C++,Bachelor's in CS/Engineering/Math,strong cross-functional and people leadership skills.
Java, C#, C++
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CX Delivery Excellence Product Lead
Pleasanton or Santa Clara or San Francisco
$168k-$252k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years management consulting (MBB/Big 4), AI tool literacy (Claude, Cursor), strategic/product advisory experience, strong executive presence, analytical and communication skills.
Claude, Cursor
3mo
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Senior Product Manager, Experience
Bethesda or Palo Alto or Richardson or Seattle
$140k-$230k/yr OnsiteFull Time
10+ YOE10+ years in product management; CX-focused; strong payments/billing experience; BS degree; insurance/financial services or ecommerce background.
Figma, A/B testing, CX analytics, ML concepts
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CX Finance Director
Santa Clara, California, United States
$211k-$338k/yr OnsiteFull Time
Significant FP&A or business finance experience supporting services or logistics; strong financial modeling, scenario planning, analytics, controllership, and ability to influence senior leaders.
Anaplan, SAP, NetSuite, Tableau, Salesforce
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Senior Product Marketing Manager - Campaign Management & Outbound
San Ramon or United States
$124k-$191k/yr HybridFull Time
5+ YOE5+ years product marketing in CX/CCaaS/AI; Bachelor's in Business or Marketing; strong communication; cross-functional; fast learner.
Marketing Automation, CRM, Content Management System, Webinar Tools
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Senior Principal Product Manager - Cosmos
San Jose, California, United States
OnsiteFull Time
12+ YOEBachelor's in electrical engineering, computer science, or related field; 12+ years in product management/technical roles in semiconductors or data center infrastructure; proven track in software-silicon product leadership; strong cross-functional collaboration with firmware, drivers, and systems teams.
PCIe, CXL, Ethernet, Redfish, MCTP, PLDM, BIOS/UEFI, BMC, host software, firmware
1w
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
2d
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Executive Assistant, VP, Engineering - CX (Hybrid)
San Jose, California, United States
$117k-$149k/yr HybridFull Time
5+ YOE5+ years administrative experience with 2+ years supporting VP-level; expert Microsoft Word/Excel/PowerPoint; calendar management, travel coordination, meeting planning, excellent communication and judgment.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Windows
3w
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Manager, Consumer Experience
San Leandro, California, United States
$131k-$145k/yr OnsiteFull Time
8+ YOE8+ years in customer experience/contact center operations, experience with outsourced contact center partners, strong communication, analytics, and ability to lead cross-functional CX initiatives.
Salesforce Service Cloud, Zendesk, Five9
2w
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Design Verification Manager
Sunnyvale, California, United States
$174k-$353k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years pre-silicon ASIC/SoC verification experience, 5+ years engineering management, expert SystemVerilog and UVM, formal verification, emulation platforms, SoC verification strategy and leadership.
SystemVerilog, Universal Verification Methodology (UVM), Palladium, Zebu, Veloce, Artificial Intelligence, Machine Learning, PCIe, CXL, HBM3, NVLink
2w
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Commercial Sourcing Manager, Strategic Silicon
Menlo Park, California, United States
$179k-$249k/yr OnsiteFull Time
10+ YOE10+ years sourcing management experience in semiconductor or electronic components, BA/BS or equivalent with 12+ years relevant experience, technical knowledge of silicon and firmware, supplier strategy, contract negotiation, and cross-functional influence.
CXL, PCIe Gen 5, PCIe Gen 6, NVMe, CPLD, FPGA, BIOS, BMC
2mo
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Senior Client Service Manager, Client Experience
Palo Alto or New York or San Francisco or San Diego or Century City or Los Angeles or Boulder or Seattle or Salt Lake City or Washington, D.C. or Boston or Austin
$163k-$221k/yr OnsiteFull Time
7+ YOE7+ years in client experience or professional services; leadership of CX programs; bachelor’s degree; JD/MBA/PMP preferred; strong data analysis and CRM skills.
CRM, Data analysis tools
1mo
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Manager/Director of Hardware Engineering
Santa Clara, California, United States
OnsiteFull Time
8+ YOE2+ Mgmt8+ years in ASIC/IP development with 2–3+ years managing RTL and DV engineers; expertise in high-speed protocols, SystemVerilog/Verilog, UVM/OVM, and EDA flows; BS/MS in EE/CE or related.
SystemVerilog, Verilog, UVM, OVM, PCIe, UCIe, CXL, Ethernet, SerDes, EDA
1mo
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Director, Software TPM - Server Firmware and System Software
Santa Clara, California, United States
$272k-$426k/yr OnsiteFull Time
12+ YOE7+ MgmtBS/MS in CS/EE or equivalent; 12+ years leading low-level or system software projects with 7+ years people management; deep system architecture knowledge (UEFI, BMC, PCIe, CXL, NVLink, InfiniBand); experience with accelerator software; strong communication.
SDLC, BMC, UEFI/BIOS, PCIe, CXL, NVLink, InfiniBand
1w
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Associate Campus Director - Emeryville
Emeryville, California, United States
$70k-$73k/yr OnsiteFull Time
2+ YOEMaster's in Education/Counseling/Management or equivalent,2+ years higher-education advising experience,supervisory experience preferred,proficient with Microsoft Office and CARS/CX databases,strong communication and multicultural competence.
Microsoft Word, Microsoft Excel, CARS, CX
3w
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Sr. Product Marketing Manager
San Jose, California, United States
$154k-$286k/yr OnsiteFull Time
8+ YOE8+ years in semiconductor IP/SoC/product marketing or related technical roles; bachelor’s in EE/CE/CS; deep PCIe/CXL knowledge; customer-facing experience; strong communication and product strategy skills.
PCIe, CXL, PCI-SIG, CXL Consortium, NVMe, AMBA, AXI, CHI, CXS, PIPE, IDE, TDISP, FLIT, SerDes
1mo
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Senior Account Manager, Host Networking Segment Sales
Santa Clara or Seattle
$248k-$397k/yr OnsiteFull Time
15+ YOE15+ years in data center networking or cloud infrastructure sales, technical/commercial degree or equivalent, experience closing design wins with hyperscalers, strong knowledge of DPU/SuperNIC/NIC and AI data center architectures, executive-level presentation skills.
DPU, SuperNIC, NIC, RDMA over Ethernet, RoCE/RDMA, Ethernet, PCIe, CXL, GPU, Network SerDes
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