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34 escalation manager jobs at 29 companies in Broomfield, CO

5d
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Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery - Fiber Deployment
Denver or Austin or North America or South America
$127k-$172k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
3+ YOERequires 3+ years managing technical infrastructure and third-party construction or infrastructure vendors, auditing construction and fiber deliverables, coordinating regulated site access, and managing deployment risks and escalations.
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2d
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Manager, Data Migration & Integrations
Denver, Colorado, United States
HybridFull Time
Career TEAM
Career TEAM: Private U.S. workforce development organization serving job seekers and government and education institutions with career services and software.
5+ YOE2+ MgmtRequires 5+ years in data migration, integration, ETL, implementation, or technical delivery; 2+ years leading technical teams or projects; client implementation, data quality, and escalation experience.
MongoDB, SQL, Node.js, TypeScript, NestJS, JSON, XML, CSV, APIs, OCR
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1mo
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Service Manager
Washington or Denver
$90k-$125k/yr OnsiteFull Time
Sylvester's Maintenance & Mechanical
Sylvester's Maintenance & Mechanical: Commercial dock and door service contractor serving commercial customers.
5+ YOE5+ years in service, construction, trades or related industry; leadership, scheduling, parts management, customer escalation, and strong communication and organizational skills.
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Clinical Manager, Outpatient
Denver or Westminster or Westminster
$67k-$90k/yr OnsiteFull Time
Lifepoint Behavioral Health
Lifepoint Behavioral Health: Private Lifepoint Health behavioral healthcare division providing inpatient and outpatient treatment for children, adults, and seniors.
Master's degree required, current clinical/social work license, CPR and de-escalation certification within 30 days, clinical oversight and program management experience.
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Denver, Colorado - District Manager
Denver, Colorado, United States
OnsiteFull Time
Cellairis
Cellairis: Franchised mobile device repair and accessory retailer.
2+ YOE2+ MgmtMulti-unit retail management experience, ability to hire/coach managers, budgeting, inventory, scheduling, customer escalation resolution, valid driver's license, drug/background checks.
Microsoft Office
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Manager, Customer Support
Lakewood, Colorado, United States
$102k-$127k/yr OnsiteFull Time
Mesa Labs
Mesa LabsNasdaq Global Market: MLAB: Public life-science tools manufacturer serving pharmaceutical, healthcare, medical-device, and regulated research customers.
5+ YOE2+ MgmtBachelor's degree required; 5+ years in customer support with 2+ years management experience. Expertise in complaint and escalation management, cross-functional collaboration, and data-driven continuous improvement.
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Leave Support Team Manager
Denver, Colorado, United States
$82k-$86k/yr RemoteFull Time
Tilt
Tilt: Private SaaS providing AI-powered leave management software and human support to employers.
Experience leading customer-facing operational or support teams, with strong coaching, communication, conflict resolution, organization, escalation management, and cross-functional collaboration skills.
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2d
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Nurse Manager (RN) - Mid Shift
Westminster, Colorado, United States
$108k-$143k/yr OnsiteFull Time
Acadia Healthcare
Acadia HealthcareNASDAQ: ACHC: Provider of behavioral healthcare and addiction treatment services.
4+ YOE1+ MgmtAccredited nursing school graduate with 4+ years of nursing experience, 1+ year of leadership or management experience, current Colorado or compact RN license, CPR, and de-escalation and restraint certification.
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2d
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EverPro - Manager of Customer Support
United States or Denver or Canada or United Kingdom or Jordan or New Zealand or Australia
$90k-$100k/yr RemoteFull Time
EverCommerce
EverCommerceNasdaq Stock Market LLC: EVCM: Public SaaS platform serving service SMBs with business-management, payment, and customer-engagement software.
2+ YOE1+ MgmtRequires 2–5+ years in customer or technical support and 1–4+ years managing support teams, with enterprise SaaS, escalations, metrics, cross-functional collaboration, and coaching experience.
Manitou, Stages, SedonaOffice, AlarmBiller, Managely, Salesforce, Zendesk, Jira Service Management, Freshdesk, ITIL
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Business Relationship Manager I- Officer
Denver, Colorado, United States
$67k-$100k/yr OnsiteFull Time
Chase
ChaseNYSE: JPM: U.S. consumer and commercial bank serving individuals, families and businesses with banking, lending, cards and investment services.
1+ YOE1+ year business banking or lending experience; knowledge of business credit, products, and risk; strong communication; MS Office proficiency; ability to manage priorities and escalate appropriately.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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Manager, IT Operations & End User Services
Louisville, Colorado, United States
$90k-$108k/yr OnsiteFull Time
Biodesix
BiodesixNASDAQ: BDSX: Public diagnostic providing blood-based lung disease tests and development services to clinicians and life-sciences partners.
6+ YOE5+ Mgmt6+ years enterprise IT operations experience, 5+ years leading technical teams; hands-on with endpoints, Microsoft 365, incident/escalation management, IT service delivery, and compliance in regulated environments.
Microsoft 365
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PSH Property Manager (Trauma informed care focus)
Aurora, Colorado, United States
$33-$37/hr OnsiteFull Time
Aurora Housing Authority
Aurora Housing Authority: Committed to providing safe, decent, and affordable housing to our community
3+ YOEHigh school diploma, 3+ years property or PHA experience, knowledge of LIHTC/Project-based Section 8/Public Housing, Fair Housing, leasing, trauma-informed care, de-escalation, valid drivers license, reliable transportation.
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1w
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Product Support Specialist
Miami or New York City or Denver or Dallas
$20-$31/hr RemoteFull Time
Rightway
Rightway: Private healthcare technology providing care navigation and pharmacy benefits management to employers and members.
Technical support, client onboarding, or healthcare/technology operations experience preferred. Requires organized problem-solving, accurate configuration, documentation, clear communication, and ability to work independently and escalate issues appropriately.
Single Sign-On (SSO), Client Implementation Hub (CIH), H1, ClearCost, Iterable
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2d
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PMI Client Executive Team Leader - Middle Market
Minneapolis or Denver or New York City
$141k-$173k/yr OnsiteFull Time
U.S. Bank
U.S. BankNew York Stock Exchange: USB: Diversified financial services and banking institution.
Requires leadership, coaching, communication, relationship management, commercial client experience, treasury and payments knowledge, risk governance, regulatory awareness, judgment, and escalation management skills.
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3w
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Sr Customer Success Expert II
Englewood or Austin or Montreal or Toronto
$102k-$125k/yr RemoteFull Time
Jeppesen
Jeppesen: Private aviation software providing flight planning, navigation data, and operations tools to pilots, airlines, and fleets.
5+ YOE5+ years in customer success or technical consulting in SaaS, EFB/aviation experience, strong consultative and communication skills, escalation management, and stakeholder engagement.
Jeppesen FliteDeck Pro, Ground Controls, Electronic Flight Bag (EFB)
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4w
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Payment Poster Supervisor (Remote)
Boise or Phoenix or Annapolis or Raleigh or Columbia or Nashville or Austin or Boulder or Tallahassee or Columbus or Lansing or Pennsylvania or Illinois
RemoteFull Time
Blue Cloud
Blue Cloud: Largest operator of pediatric dental ambulatory surgery centers.
Supervise payment posting team, ensure timely posting and reconciliation of insurance and patient payments within 48 hours, research posting discrepancies, and escalate trends to management.
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1mo
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Ball Arena East Security Screening Supervisor
Denver, Colorado, United States
$23/hr OnsitePart Time
Argus Event Staffing
Argus Event Staffing: Private event staffing and security serving sports, arts, entertainment venues, and properties in Colorado and Georgia.
Supervise guest and employee security screening, coordinate staff briefings and training, communicate with venue management, document incidents, and demonstrate strong communication, de-escalation, and customer-service skills.
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3w
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Morpheus Enterprise and Morpheus VM Essentials Support Engineer
Fort Collins or Alpharetta or Spring
$111k-$211k/yr OnsiteFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Global edge-to-cloud advancing how people live and work.
7+ YOEBachelor's or master's degree in software engineering, computer science, or equivalent; 7+ years of technical experience in virtualization, cloud management, or enterprise support; expertise in complex troubleshooting and escalations.
VM Essentials, Morpheus Enterprise, hypervisor, cloud orchestration, Microsoft Excel
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Customer Service Coordinator
Aurora, Colorado, United States
$17-$19/hr OnsiteFull Time
CRST The Transportation Solution, Inc.
CRST The Transportation Solution, Inc.: Provides comprehensive transportation and logistics solutions across North America.
High school diploma or GED, logistics customer service experience, strong verbal and written communication, data entry, and customer management systems proficiency; escalation handling preferred.
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1mo
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Shelter Associate (Greeley)
Greeley, Colorado, United States
$18/hr OnsiteFull Time, Part Time
Catholic Charities of the Archdiocese of Denver
Catholic Charities of the Archdiocese of Denver: Catholic nonprofit social-service organization serving Colorado neighbors with shelter, housing, education, counseling, immigration, and emergency assistance.
0.5+ YOEProvide guest intake and bed management, enforce shelter guidelines, de-escalate crises, document resident information; high school/GED and 6+ months related experience required.
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