HiringCafe
Join our community

29 escalation manager jobs at 26 companies in Eagan, MN

3d
Save
Mark Applied
Hide
Sr Manager, Strategic Technical Operations
Eagan or Littleton
$100k-$120k/yr RemoteFull Time
Peak Technologies
Peak Technologies: Provides enterprise mobility and supply chain automation technology solutions.
8+ YOEBachelor's degree or equivalent,8+ years in technical operations/service delivery,experience managing enterprise accounts,cross-functional leadership,escalation management,and program delivery.
Job PostingView all
3w
Save
Mark Applied
Hide
Senior Manager Global Travel Operations (United States)
Atlanta or Charlotte or Chicago or Dallas or Grand Rapids or Hermitage or Minneapolis
OnsiteFull Time
Deloitte
Deloitte: Global provider of audit, consulting, tax, and advisory services.
Experience with large travel agency operations, travel category procurement and negotiation, GDS (Amadeus/Sabre), online booking tools, strong Excel/PowerPoint skills, customer service and escalation management, and stakeholder influence.
GDS, Amadeus, Sabre, Online Booking Tools, Microsoft Excel, Microsoft PowerPoint
Job PostingView all
1mo
Save
Mark Applied
Hide
Manager Technical Operations and Resolution
Cottage Grove or Minnesota
$101k-$157k/yr OnsiteFull Time
Andersen Corporation
Andersen Corporation: Manufacturer of windows and doors for residential buildings.
Proven leadership in resolving complex service escalations, root cause analysis, corrective action planning, cross-functional collaboration, strong communication, technical platform familiarity, knowledge of windows/doors, and up to 40% travel.
Job PostingView all
1mo
Save
Mark Applied
Hide
Team Lead, IT Project Management
Golden Valley or Melville or Louisville or Aurora or Austin
$120k-$179k/yr HybridFull Time
Resideo
ResideoNYSE: REZI: Manufacturing and distributing home comfort and security solutions.
10+ YOE5+ Mgmt10+ years managing enterprise IT/business projects, 5+ years leading PM teams, experience managing contracted and internal PMs, 2+ years using Jira and Confluence, PMO governance, stakeholder escalation, strong executive communication.
Jira, Confluence, ServiceNow
Job PostingView all
2w
Save
Mark Applied
Hide
Retail Sales Manager - Minneapolis, MN
Minneapolis, Minnesota, United States
$95k-$107k/yr OnsiteFull Time
DHL Group
DHL GroupXetra: DHL: Global provider of logistics and postal services.
3+ YOELeadership and coaching for retail teams, customer service and escalations, Microsoft Excel and CRM proficiency, routine travel, BS/BA or MS/MA with 3+ years experience preferred.
Microsoft Excel, CRM
Job PostingView all
1d
Save
Mark Applied
Hide
Team Lead (assistant store manager)
Bloomington, Minnesota, United States
$21/hr OnsiteFull Time
Activate
Activate: Operates high-tech, live-action gaming facilities for active entertainment.
1+ YOE1–2 years supervisory or store experience preferred; ability to lift 50 lbs; proficiency with hand and power tools; customer service and escalation handling; Microsoft Office proficiency preferred.
Microsoft Office
Job PostingView all
1mo
Save
Mark Applied
Hide
Supply Chain Component Site Manager (Shoreview, US)
Shoreview, Minnesota, United States
$147k-$163k/yr OnsiteFull Time
WECTEC Staffing Services
WECTEC Staffing Services: Provides technical staffing and contingent labor for energy industries.
8+ YOEBachelor's in supply chain/engineering/operations, 8+ years supply chain/procurement experience in engineered products, leadership of supplier quality/sourcing/planning, ERP/MRP (SAP) proficiency, supplier development and escalation management.
ERP, MRP, SAP
Job PostingView all
2w
Save
Mark Applied
Hide
RN Manager
St. Paul, Minnesota, United States
OnsiteFull Time
Acadia Healthcare
Acadia HealthcareNASDAQ: ACHC: Provides inpatient and outpatient behavioral healthcare and addiction treatment.
2+ YOE1+ MgmtCurrent state RN license, 2 years nursing experience and 1 year charge/administrative experience required; BSN preferred; CPR and de-escalation/restraint certification required; strong clinical and leadership skills.
Job PostingView all
1mo
Save
Mark Applied
Hide
Incident Management Consultant (Hybrid)
Saint Paul, Minnesota, United States
$89k-$164k/yr HybridFull Time
Securian Financial
Securian Financial: Provides life insurance, retirement, and investment services.
3+ YOE3+ years incident and major incident management experience, strong ServiceNow ITSM expertise, problem management and trend analysis skills, SLA/escallation knowledge, executive communication, and 24/7 incident leadership.
ServiceNow, ServiceNow ITSM, ServiceNow Performance Analytics
Job PostingView all
1w
Save
Mark Applied
Hide
Customer Resolution Coordinator
Minneapolis or Lake Forest or Omaha
OnsiteFull Time
Mastery Logistics Systems
Mastery Logistics Systems: A transportation software building a unified TMS platform to improve efficiency across shippers, carriers, and brokers.
2+ YOE2+ years experience in customer success, technical support, account management, project management or operations; strong communication, cross-functional coordination, and escalation management; bachelor's degree or equivalent preferred.
Salesforce, Jira, Azure DevOps, Asana
Job PostingView all
1mo
Save
Mark Applied
Hide
District Field Trainer - Great Plains
Kansas City or Omaha or St Louis or Minneapolis or Quad Cities
$127k-$166k/yr OnsiteFull Time
KONE
KONENasdaq Helsinki: KNEBV: Manufactures and services elevators, escalators, and automatic building doors.
5+ YOEFive+ years in elevator/escalator industry with management/training experience; willingness to travel up to 75% (domestic and occasional international); bachelor’s degree or equivalent experience.
Job PostingView all
1mo
Save
Mark Applied
Hide
Client Executive, Small Government (Risk & Fraud)
Eagan or United States
$106k-$198k/yr RemoteFull Time
Thomson Reuters
Thomson ReutersNASDAQ: TRI: Provides professional software, data, and news services globally.
2+ YOEBachelor's degree or equivalent experience, 2+ years in sales/account management/renewals, consultative selling, complex deal negotiation, CRM (Salesforce) familiarity, strong communication and escalation management skills.
Salesforce
Job PostingView all
3d
Save
Mark Applied
Hide
Senior Supervisory Control Specialist
Saint Louis or Charlotte or Minneapolis
$87k-$154k/yr OnsiteFull Time
Wells Fargo
Wells FargoNYSE: WFC: Global provider of banking, investment, and mortgage financial services.
4+ YOE4+ years supervisory control or risk management experience; FINRA supervisory license required (Series 7,9/10,24,63 or equivalents); strong social media compliance and risk management skills; experience with escalations and mentoring.
Adtrack, Broadridge, Engage, MyMarketing, Proofpoint, Scout
Job PostingView all
6d
Save
Mark Applied
Hide
Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
Arctic Wolf
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
Job PostingView all
1w
Save
Mark Applied
Hide
Director, Technical Support
Minneapolis, Minnesota, United States
$125k-$135k/yr HybridFull Time
Hoxhunt
Hoxhunt: AI-driven human risk management and cybersecurity training platform.
5+ YOE3+ Mgmt3–5 years leading technical/customer support, 5+ years in B2B SaaS support, strong communication, stakeholder management, escalation ownership, and technical familiarity with APIs/SSO/email infrastructure.
Job PostingView all
1w
Save
Mark Applied
Hide
Employee Success Coach
Wayzata, Minnesota, United States
$70k-$85k/yr FieldFull Time
Hammer & NER
Hammer & NER: Provide residential housing and support for adults with disabilities.
Provide person-centered coaching, advocacy, resource connection, onboarding support, assessments, and data-driven recommendations; intermediate advocacy/case-management experience and crisis/de-escalation skills required.
Microsoft Word, Microsoft Excel, Microsoft Outlook, SharePoint, Paylocity
Job PostingView all
1mo
Save
Mark Applied
Hide
Behavior Interventionist - General Education | Genesis
St. Francis, Minnesota, United States
OnsiteFull Time
St. Francis Area Schools
St. Francis Area Schools: Provides public K-12 education and student support services.
High school diploma required; experience with students who have challenging emotional/behavioral needs; knowledge of behavior management, de-escalation, data recording, and PBIS; strong communication and teamwork skills.
Job PostingView all
6d
Save
Mark Applied
Hide
Strategic Analyst - Collections Lead
Minneapolis, Minnesota, United States
$90k-$140k/yr HybridFull Time
SPS Commerce
SPS CommerceNASDAQ: SPSC: Cloud-based supply chain management and retail analytics software provider.
7+ YOE3+ MgmtBachelor's degree or equivalent,7+ years collections/AR/finance experience with 3+ years in a senior/lead role; experience improving B2B/SaaS collections, agency management, executive escalations, and strong financial/data analysis skills.
Excel, Salesforce, Tableau, SQL, PowerBI, CRM, ERP, AI
Job PostingView all
2mo
Save
Mark Applied
Hide
Housing Support Representative II
St Paul, Minnesota, United States
$19-$21/hr OnsitePart Time
Catholic Charities Twin Cities
Catholic Charities Twin Cities: Provides housing, meals, and support to vulnerable populations.
1+ YOEMinimum 1 year related experience, high school diploma or equivalent, CPR required, experience with low-income or unhoused populations, cultural competence, data entry, de-escalation and conflict resolution, able to serve alcohol in managed program.
Job PostingView all
1mo
Save
Mark Applied
Hide
Restorative Culture Paraprofessional
Hopkins, Minnesota, United States
$25/hr OnsiteFull Time
Hopkins Public Schools
Hopkins Public Schools: Provides K-12 public education and community learning services.
2+ YOESupports restorative practices, de-escalates students, instructs self-management, collaborates with families and staff; requires two years post-secondary education or passing ParaPro, two years student/family support experience, and a valid driver’s license.
Job PostingView all

Explore Jobs

Expand Your Job Search