2mo
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VP, TOP Escalations and Supply
Frisco, Texas, United States
OnsiteFull Time
15+ YOE15+ years leadership in cinema/theatrical operations or related tech/logistics fields; senior-level, multi-layered leadership; strong operational analytics and cost management; executive communication skills; willingness to travel.
ServiceNow, Inventory Management Systems, Dashboards and Analytics
3mo
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Customer Care Escalations Associate (Property Tax)
Rochester or Dallas or Austin
$39k-$46k/yr RemoteFull Time
3+ YOE3+ years in customer support; tax/banking/mortgage/real estate industry experience; HS diploma required; strong communication and problem-solving; proficient with Microsoft; able to manage high-volume, fast-paced environment.
Microsoft Office, Multiple systems
2d
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Sanctions Analyst - Advanced Escalations
Irving, Texas, United States
$70k-$82k/yr HybridFull Time
2+ YOE2+ years in sanctions/financial crimes or related field; knowledge of US and international sanctions (OFAC); investigative, analytical, and communication skills; bachelor’s degree required; CAMS/CGSS/ACSS preferred.
5d
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Senior Director, Escalated Provider Issue Resolution
Dallas, Texas, United States
$197k-$258k/yr RemoteFull Time
12+ YOE7+ Mgmt12+ years in healthcare/payer operations with 7+ years leading managers; experience in escalation management, operating model design, analytics, and stakeholder communication.
Jira, Salesforce, ServiceNow, Zendesk, Microsoft Excel, SQL
2mo
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Clinical Safety Officer (TERRELL, TX)
Terrell, Texas, United States
$4k-$5k/mo OnsiteFull Time
2+ YOEOver 24 months of psychiatric patient care; de-escalation training/experience preferred; ability to train staff in safety and de-escalation; comply with policies.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel
1mo
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Escalation Engineer - Dallas
Coppell or Tel Aviv-Yafo
HybridFull Time
5+ YOE5+ years in technical escalation/support, networking fundamentals (TCP/IP, DNS, TLS/SSL), web debugging (HAR, net-export), log analysis with observability platforms, Windows/macOS internals, cybersecurity awareness, strong written communication and autonomous investigation skills.
Chromium, HAR, net-export, Coralogix, Sentry, New Relic, JavaScript, C#, Go, Python, PowerShell, Bash, TCP/IP, DNS, TLS/SSL, VPN, SSO, SAML, OAuth/OIDC, Azure AD, Okta
1w
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Lead Tech Business Mgmt - FLAIR Ops & Escalation Support
Dallas, Texas, United States
$119k-$178k/yr OnsiteFull Time
5+ YOEExperience in business operations or escalation management, strong analytical skills, policy interpretation, written and verbal communication, and cross-functional collaboration; bachelor\u0002s degree desired and 5+ years related experience.
2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
2mo
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FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
1w
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Customer Support Representative
Dallas, Texas, United States
$28-$31/hr OnsiteFull Time
4+ YOEHigh school diploma, 4 years call-center experience handling escalated complaints, proficiency with Microsoft Office and transit/CRM systems, strong written and verbal communication, de-escalation and investigation skills, ability to work variable shifts including nights/weekends.
Swiftly, Trapeze, Microsoft Office
2mo
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Customer Relations Manager-Stonebriar
Frisco, Texas, United States
OnsiteFull Time
Customer relations management experience, strong follow-up, ability to handle multiple requests, resolve escalations, teamwork.
2d
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Treasury Manager
Dallas or Raleigh
HybridFull Time
7+ YOE7+ years in financial services with derivatives, repo, collateral and dispute management; strong Excel, client escalation, and communication skills.
Microsoft Excel, SWIFT
4d
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Teller Part Time Town East
Mesquite, Texas, United States
OnsitePart Time
0.5+ YOECustomer-facing experience (6+ months) and cash-handling ability; strong communication, accuracy, and ability to follow procedures and escalate issues.
3w
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Mortgage Data Services
Dallas, Texas, United States
$70k-$75k/yr OnsiteFull Time
8+ YOEMonitoring and triage of customer-facing APIs, microservices, portals and document workflows; rapid incident triage, log analysis, and coordinated escalation.
APIs, REST API, microservices, Synthetic monitoring, Real user monitoring, log aggregation
5d
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Associate - BCM - Retirement 5A
Richardson, Texas, United States
$31k-$39k/yr RemoteFull Time
Support retirement operations by executing routine transactions, validations, exception processing, maintaining documentation, escalating issues, and participating in testing and training.
2mo
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Maintenance Worker, Elevator Shop
Dallas, Texas, United States
OnsiteFull Time
2+ YOEMaintains and repairs elevators, escalators, moving walkways; requires driver license; day shift; 8th grade+; 2 years preferred.
Maintenance tools
2mo
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PHP Therapist, Behavioral Health
Frisco, Texas, United States
OnsiteFull Time
Master's degree in Social Work or Counseling; CPR and de-escalation certification; current license per state; experience with adolescents preferred.
6d
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Operations Support Representative - Brokerage
Dallas, Texas, United States
$50k/yr OnsiteFull Time
Managing daily shipment activities, securing capacity, scheduling, issue escalation, carrier communication, pricing negotiation, and customer support for brokerage accounts.
2w
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Special Operations Website Specialist (SpecOps)
Dallas or United States
$65k/yr RemoteFull Time
3+ YOE3+ years in digital operations or website management; experience with escalations, cross-functional coordination, strong communication, troubleshooting, and project/ticketing tools.
Apollo
1w
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Patient Care Assistant - Night Shift
Dallas, Texas, United States
OnsiteFull Time
Providing hands-on ADL support, monitoring and documenting behavior and vitals, implementing care plans, using de-escalation and CPR/BLS techniques.
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