91 escalations manager jobs at 64 companies in Compton, CA
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Sr. Community & Escalations Specialist, Social Strategy & Media
Irvine or Atlanta or Normal
$80k-$109k/yrOnsiteFull Time
RivianNASDAQ: RIVN: Designs and manufactures electric vehicles and charging networks.
3+ YOE3–5 years managing brand escalations in digital channels, bachelor\u0002s preferred, advanced social listening tool proficiency, strong written communication and conflict-resolution skills, ability to work flexible/on-call hours.
7+ YOEBachelor's degree or equivalent, 7 years experience in escalation/crisis response or risk mitigation, strong incident management, copywriting, cross-functional influence, on-call and weekend availability, English fluency.
Charlotte or Los Angeles or New York City or London or Abu Dhabi or Amsterdam or Hong Kong or Madrid or Mexico City or Toronto or Paris or Sydney
OnsiteFull Time
Wasserman: Global agency representing sports, music, and entertainment talent.
5+ YOE5+ years operations or project delivery experience; strong operational leadership, cross-functional coordination, scheduling, reporting, escalation management, and matrix influence in production or live-event environments.
TikTok Shop - Risk and Emergency Escalation Program Manager
Los Angeles, California, United States
$89k-$160k/yrOnsiteFull Time
TikTok: Global short-form video hosting and social media platform.
3+ YOE3+ years program/crisis/service operations experience focused on escalations, strong analytical and problem-solving skills, cross-functional influence, and ability to manage ambiguity and prioritize.
Vancouver or Toronto or New York City or Los Angeles or Seattle
$100k-$300k/yrOnsiteFull Time
AritziaToronto Stock Exchange: ATZ: Designs and sells everyday luxury women's clothing and accessories.
Proven contact centre management experience (preferably retail), ability to lead high-performing teams, drive sales and service excellence, collaborate cross-functionally, and resolve client escalations.
A Community of Friends: Develops and manages supportive housing for formerly homeless individuals
2+ YOEHigh school diploma, minimum 2 years property management experience (LIHTC/HUD/HOME preferred), Microsoft Office and property management software proficiency, ability to develop budgets, tenant relations and de-escalation skills, access to reliable transportation.
Microsoft Word, Microsoft Excel, Microsoft Outlook, RealPage
Spring View Hospital: Community hospital providing acute care and specialty medical services.
Master's degree required, current clinical/social work license, CPR and de-escalation certification within 30 days, clinical oversight and program management experience.
Anchor Loans: Provides direct financing for residential real estate investment projects.
3+ YOE3+ years appraisal or valuation experience with desk analysis and team leadership; strong real estate valuation expertise, analytical and communication skills, proficiency in Microsoft Office, and ability to manage appraisal reviews and escalations.
Microsoft Word, Microsoft Excel, Microsoft Outlook
7th Avenue: Selling functional luxury modular sofas and high-end home furniture.
10+ YOE3+ Mgmt10+ years operations experience with 3+ years managing teams; strong supply chain, inventory, and customer escalation skills; excellent written/verbal communication; Bachelor's preferred; proficiency with operational tools and data analysis.
Google's suite of tools, NetSuite, Notion, Slack, Gorgias, Aircall, DispatchTrack
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
10+ YOELead field install teams, ensure pre-installation and job site inspections, manage job flow, handle customer escalations and expense approvals; bachelor\u0002s-level knowledge and 10+ years experience preferred.
Rocket CompaniesNYSE: RKT: Provides digital mortgage, real estate, and personal finance services.
Partner-facing account manager with experience in account management, operations, or mortgage/title; strong communication, organization, and problem-solving skills; ability to resolve escalations and support pipeline operations.
Jonathan Louis International: Designs and manufactures customizable fashion-forward home furniture.
7+ YOE7+ years progressive account management or operations experience in B2B/manufacturing; proven leadership, cross-functional operational knowledge, escalation management, process improvement, strong communication and data analysis skills.
Restore Hyper Wellness: Retail provider of science-backed wellness and recovery therapies.
1+ YOE1+ MgmtHigh school diploma, 1+ year management/supportive leadership experience, sales and team leadership success, strong communication and de-escalation skills, intermediate computer proficiency, flexibility for evenings/weekends/holidays.
Universal Music GroupEuronext Amsterdam: UMG: Global music recording, publishing, merchandising, and content production.
Manage a tech support team providing Windows and Mac end-user support, escalate and diagnose hardware/software faults, enforce SLAs/OLAs/KPIs, coach staff, and demonstrate elevated technical expertise via certification or equivalent experience.
Microsoft Windows, Apple Mac, Microsoft Office 365, Microsoft SCCM, Microsoft Intune, JAMF, ServiceNow
Great Gray: Provides trustee and administrative services for collective investment trusts.
Experience managing an IT service desk team; hands-on Microsoft 365, Entra ID/Azure AD, Jira Service Management, Cisco Meraki, Fortinet, and FortiClient experience; on-call escalation and vendor coordination skills.
Microsoft 365, Entra ID / Azure AD, Exchange Online, Teams, SharePoint, Intune, Jira Service Management, Cisco Meraki, Fortinet, FortiClient