91 escalations manager jobs at 64 companies in Compton, CA

1d
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Sr. Community & Escalations Specialist, Social Strategy & Media
Irvine or Atlanta or Normal
$80k-$109k/yr OnsiteFull Time
Rivian
RivianNASDAQ: RIVN: Designs and manufactures electric vehicles and charging networks.
3+ YOE3–5 years managing brand escalations in digital channels, bachelor\u0002s preferred, advanced social listening tool proficiency, strong written communication and conflict-resolution skills, ability to work flexible/on-call hours.
Sprinklr, Sprout Social, Khoros, X/Twitter, Reddit, LinkedIn, Instagram
3w
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Escalation Specialist, Social Communications and Escalations, YouTube
Los Angeles or Playa Vista or San Bruno
$136k-$197k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
7+ YOEBachelor's degree or equivalent, 7 years experience in escalation/crisis response or risk mitigation, strong incident management, copywriting, cross-functional influence, on-call and weekend availability, English fluency.
3w
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Project Manager
Los Angeles or San Francisco or Raleigh or Toronto or United States or Canada
RemoteFull Time
BuildOps
BuildOps: SaaS platform for managing commercial contracting businesses.
5+ YOE5+ years delivering enterprise SaaS implementations, managing multiple concurrent projects, executive-level stakeholder management, proficiency with Salesforce/CRM, formal PM methodology (PMP/PMI-ACP preferred), strong written communication and proactive escalation.
Salesforce
1mo
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General Manager, Site Operations
Charlotte or Los Angeles or New York City or London or Abu Dhabi or Amsterdam or Hong Kong or Madrid or Mexico City or Toronto or Paris or Sydney
OnsiteFull Time
Wasserman
Wasserman: Global agency representing sports, music, and entertainment talent.
5+ YOE5+ years operations or project delivery experience; strong operational leadership, cross-functional coordination, scheduling, reporting, escalation management, and matrix influence in production or live-event environments.
1w
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TikTok Shop - Risk and Emergency Escalation Program Manager
Los Angeles, California, United States
$89k-$160k/yr OnsiteFull Time
TikTok
TikTok: Global short-form video hosting and social media platform.
3+ YOE3+ years program/crisis/service operations experience focused on escalations, strong analytical and problem-solving skills, cross-functional influence, and ability to manage ambiguity and prioritize.
2mo
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Partner Manager, CNC & Sheet
North Bethesda or Los Angeles or San Diego
$108k-$140k/yr RemoteFull Time
Xometry
XometryNASDAQ: XMTR: Operates an AI-powered marketplace for custom manufacturing and prototyping.
8+ YOE8+ MgmtLead a partner network program, optimize supplier performance, build training, manage escalations, travel 20-25%.
1mo
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Senior Manager/Manager, Concierge (Contact Centre)
Vancouver or Toronto or New York City or Los Angeles or Seattle
$100k-$300k/yr OnsiteFull Time
Aritzia
AritziaToronto Stock Exchange: ATZ: Designs and sells everyday luxury women's clothing and accessories.
Proven contact centre management experience (preferably retail), ability to lead high-performing teams, drive sales and service excellence, collaborate cross-functionally, and resolve client escalations.
2w
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Property Manager
Baldwin Park, California, United States
$24-$26/hr OnsiteFull Time
A Community of Friends
A Community of Friends: Develops and manages supportive housing for formerly homeless individuals
2+ YOEHigh school diploma, minimum 2 years property management experience (LIHTC/HUD/HOME preferred), Microsoft Office and property management software proficiency, ability to develop budgets, tenant relations and de-escalation skills, access to reliable transportation.
Microsoft Word, Microsoft Excel, Microsoft Outlook, RealPage
1d
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Clinical Manager, Outpatient
Denver or Westminster or Westminster
$67k-$90k/yr OnsiteFull Time
Spring View Hospital
Spring View Hospital: Community hospital providing acute care and specialty medical services.
Master's degree required, current clinical/social work license, CPR and de-escalation certification within 30 days, clinical oversight and program management experience.
1mo
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Valuations Manager
Thousand Oaks, California, United States
$120k-$130k/yr HybridFull Time
Anchor Loans
Anchor Loans: Provides direct financing for residential real estate investment projects.
3+ YOE3+ years appraisal or valuation experience with desk analysis and team leadership; strong real estate valuation expertise, analytical and communication skills, proficiency in Microsoft Office, and ability to manage appraisal reviews and escalations.
Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
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Operations Manager
Inglewood, California, United States
HybridFull Time
7th Avenue
7th Avenue: Selling functional luxury modular sofas and high-end home furniture.
10+ YOE3+ Mgmt10+ years operations experience with 3+ years managing teams; strong supply chain, inventory, and customer escalation skills; excellent written/verbal communication; Bachelor's preferred; proficiency with operational tools and data analysis.
Google's suite of tools, NetSuite, Notion, Slack, Gorgias, Aircall, DispatchTrack
4d
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District Installation Manager
Simi Valley, California, United States
$70k-$100k/yr FieldFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
10+ YOELead field install teams, ensure pre-installation and job site inspections, manage job flow, handle customer escalations and expense approvals; bachelor\u0002s-level knowledge and 10+ years experience preferred.
3w
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Account Manager – Onsite (Irvine, CA)
Irvine, California, United States
$70k-$122k/yr OnsiteFull Time
Rocket Companies
Rocket CompaniesNYSE: RKT: Provides digital mortgage, real estate, and personal finance services.
Partner-facing account manager with experience in account management, operations, or mortgage/title; strong communication, organization, and problem-solving skills; ability to resolve escalations and support pipeline operations.
1w
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Retail Accounts, Sr. Manager
Los Angeles, California, United States
$81k-$127k/yr OnsiteFull Time
Jonathan Louis International
Jonathan Louis International: Designs and manufactures customizable fashion-forward home furniture.
7+ YOE7+ years progressive account management or operations experience in B2B/manufacturing; proven leadership, cross-functional operational knowledge, escalation management, process improvement, strong communication and data analysis skills.
3w
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Assistant General Manager
Mission Viejo, California, United States
$20-$25/hr OnsiteFull Time
Restore Hyper Wellness
Restore Hyper Wellness: Retail provider of science-backed wellness and recovery therapies.
1+ YOE1+ MgmtHigh school diploma, 1+ year management/supportive leadership experience, sales and team leadership success, strong communication and de-escalation skills, intermediate computer proficiency, flexibility for evenings/weekends/holidays.
4d
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Contract Manager
Los Angeles, California, United States
$65k-$70k/yr OnsiteFull Time
Chrysalis
Chrysalis: Providing job training and transitional employment to disadvantaged individuals.
2+ MgmtSupervisory experience (2+ years), leadership, customer service, safety compliance, conflict de-escalation, ability to lift 50 lbs, flexible schedule, Microsoft Office and database experience.
Microsoft Office, Outlook
1w
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Manager, IT Service Delivery
Whittier, California, United States
$93k-$153k/yr OnsiteFull Time
PIH Health
PIH Health: Nonprofit regional health system providing hospital and outpatient services.
3+ YOEManage L2/3 support, ITSM/ServiceNow improvements, automation, monitoring, disaster recovery, change management, escalate/resolving complex end-user issues; experience with desktop support delivery and managing multiple teams required.
ServiceNow, Microsoft Windows, XenApp, XenDesktop, Citrix, Windows Performance Analyzer (WPA), AD, GPO
2d
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Call Center Operations Manager
West Hollywood, California, United States
$90k/yr OnsiteFull Time
Omega Law Group
Omega Law Group: Provides legal representation for personal injury and employment cases.
Manage and coach intake team, conduct and oversee client intakes, evaluate case eligibility, provide escalation support, track performance metrics; Spanish speakers encouraged.
1mo
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Manager, Tech Support
Santa Monica or Nashville or New York City
$90k-$100k/yr HybridFull Time
Universal Music Group
Universal Music GroupEuronext Amsterdam: UMG: Global music recording, publishing, merchandising, and content production.
Manage a tech support team providing Windows and Mac end-user support, escalate and diagnose hardware/software faults, enforce SLAs/OLAs/KPIs, coach staff, and demonstrate elevated technical expertise via certification or equivalent experience.
Microsoft Windows, Apple Mac, Microsoft Office 365, Microsoft SCCM, Microsoft Intune, JAMF, ServiceNow
3d
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Manager of IT Service Desk
Boston or Wilmington or Las Vegas or Aliso Viejo
$100k-$120k/yr HybridFull Time
Great Gray
Great Gray: Provides trustee and administrative services for collective investment trusts.
Experience managing an IT service desk team; hands-on Microsoft 365, Entra ID/Azure AD, Jira Service Management, Cisco Meraki, Fortinet, and FortiClient experience; on-call escalation and vendor coordination skills.
Microsoft 365, Entra ID / Azure AD, Exchange Online, Teams, SharePoint, Intune, Jira Service Management, Cisco Meraki, Fortinet, FortiClient