HiringCafe
Join our community

40 escalations manager jobs at 30 companies in Vista, CA

1mo
Save
Mark Applied
Hide
Merchandising Manager - Environmental Chambers
Oceanside, California, United States
$75k-$85k/yr OnsiteFull Time
TestEquity
TestEquityNASDAQ: DSGR: Distributor of electronic test and measurement solutions.
Bachelor's in engineering or technical discipline required; product management experience in industrial/electronics distribution preferred; strong analytical skills and Microsoft Office proficiency; comfortable with risk escalation and aggressive timelines.
Microsoft Word, Microsoft Outlook, Microsoft Teams, Microsoft PowerPoint
Job PostingView all
1d
Save
Mark Applied
Hide
Manager, Customer Service
Temecula or Southern California or Desert Mountain or Las Vegas or Arizona or Utah or Colorado or New Mexico
$96k-$120k/yr OnsiteFull Time
MITER Brands
MITER Brands: Manufacturer of residential windows, doors, and fenestration products.
5+ YOE5+ MgmtRequires 5+ years of customer service leadership and people management experience, leadership of 50+ employees, budget management, escalated issue resolution, communication, coaching, Microsoft Office, and CRM proficiency.
Microsoft Office, CRM, Salesforce, Oracle
Job PostingView all
2mo
Save
Mark Applied
Hide
Insurance Unit Manager/Supervisor
Poway or San Diego
$78k-$133k/yr HybridFull Time
GEICO
GEICO: Provides vehicle and property insurance services to consumers.
2+ YOE2+ Mgmt2+ years supervisory experience (or 4+ years without degree), ability to lead teams, analyze KPIs, manage customer escalations, and work flexible schedules including nights and weekends.
Job PostingView all
3w
Save
Mark Applied
Hide
6657 - Assistant Store Manager PT
Temecula, California, United States
$18/hr OnsitePart Time
Lids
Lids: Retailer of licensed sports apparel, headwear, and accessories.
Manage store operations, drive sales and KPIs, recruit/train and supervise staff, handle customer escalations, maintain inventory and cash procedures, and perform opening/closing duties.
MPOS, Lids Custom
Job PostingView all
1mo
Save
Mark Applied
Hide
Sr. Manager, Next Level Help, Intuit Enterprise Suite
Atlanta or Frisco or Mountain View or San Diego
HybridFull Time
Intuit
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
8+ YOE3+ Mgmt8+ years in customer support/customer success/technical services leadership with 3+ years managing managers; Bachelor's required; experience building Tier 3/escalation functions; domain experience with mid-market SaaS accounting/payroll/payments; data-fluent and strong executive communication; up to 15% travel.
Intuit Enterprise Suite, QuickBooks, NetSuite, Sage Intacct
Job PostingView all
1mo
Save
Mark Applied
Hide
Sr. Client Relationship Manager, Employee Benefits - IAS, West
Irvine, California, United States
$100k-$110k/yr HybridFull Time
The Baldwin Group
The Baldwin GroupNASDAQ: BWIN: Independent distributor of commercial and personal insurance and risk management.
4+ YOEManage mid-to-high complexity employee benefits clients, lead renewals and compliance, analyze benefits data, deliver strategic recommendations, and resolve escalated service issues.
Brokerage Builder, Microsoft Excel, AI-enabled tools
Job PostingView all
2w
Save
Mark Applied
Hide
Senior Account Manager - People Solutions
San Diego, California, United States
$80k-$105k/yr OnsiteFull Time
Lockton
Lockton: Provides insurance brokerage and global risk management solutions.
3+ YOE3+ years client services experience in brokerage/commercial insurance; bachelor\u0002s degree or equivalent; strong Microsoft Office skills; ability to analyze trends, resolve escalations, travel, and work outside business hours.
Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
Job PostingView all
4w
Save
Mark Applied
Hide
Sr. Manager, Customer Care
Santa Clara or San Francisco or Irvine
HybridFull Time
Qcells
Qcells: Provider of solar modules, energy storage, and EPC services.
8+ YOE5+ Mgmt8+ years in customer service/operations,5+ years people leadership,solar industry experience,knowledge of residential solar financing,BA in business/operations or equivalent,ability to lead hybrid teams and handle escalations.
Job PostingView all
2w
Save
Mark Applied
Hide
Sr. Assistant Manager ($33.17 - $41.25)
Irvine, California, United States
$33-$41/hr OnsiteFull Time
Irvine Company
Irvine Company: Developing and managing master-planned communities and commercial properties.
2+ YOELeads community operations and resident services, hires/trains staff, enforces SOPs, handles resident escalations, performs administrative accounting, valid California driver’s license and vehicle insurance required, travel between communities may be required, 2+ years relevant experience preferred, Google Suite and CRM/ERP familiarity preferred.
Google suite, Salesforce, RealPage, Coupa
Job PostingView all
3w
Save
Mark Applied
Hide
Escalated Case Administration Manager
Irvine, California, United States
$90k-$121k/yr OnsiteFull Time
Kia America
Kia AmericaKorea Exchange: 000270: Distributes and markets Kia passenger vehicles in the US.
2+ YOE5+ MgmtBachelor's degree, minimum 5 years management experience, 2+ years claims handling, automotive experience preferred, knowledge of state/federal vehicle service requirements, strong communication and analytical skills, MS Office proficiency.
Clarify, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Job PostingView all
1mo
Save
Mark Applied
Hide
Service Supervisor – California
Costa Mesa, California, United States
$94k-$133k/yr OnsiteFull Time
TRUMPF
TRUMPF: Manufactures industrial machine tools and laser technology systems.
5+ YOEManage 10-15 technicians with 5+ years in service operations or technical service management in industrial machinery; strong leadership, escalation management, data-driven KPI focus, advanced Microsoft Office and ERP familiarity; bachelor's degree preferred.
Microsoft Office, ERP
Job PostingView all
1w
Save
Mark Applied
Hide
Operations Lead, Walmart, Inc.
San Diego, California, United States
$120k-$155k/yr OnsiteFull Time
Brain Corp
Brain Corp: Develops AI software for commercial autonomous mobile robots.
5+ YOE2+ MgmtBachelor's degree required,5+ years operations/analytics/BI experience with 2+ years leadership; strong stakeholder communication, data analysis, process improvement, Salesforce experience, and ability to manage escalations for large enterprise accounts.
Salesforce
Job PostingView all
3w
Save
Mark Applied
Hide
Mgr, Service Center • Masters PODs
Tempe or San Diego or Fort Mill
$67k-$111k/yr OnsiteFull Time
LPL Financial
LPL FinancialNASDAQ: LPLA: Provides independent financial advisory and wealth management services.
2+ YOE2+ MgmtLead a service center team (~13–15), coach and develop staff, manage performance and escalations; 2+ years team lead/manager experience; SIE and Series 7 required within 90 days; bachelor’s preferred or 6+ years related experience.
Job PostingView all
6d
Save
Mark Applied
Hide
Lead Managed Services
Irvine or Long Beach
$80k-$100k/yr OnsiteFull Time
Meriplex
Meriplex: Provides managed IT, cybersecurity, and cloud infrastructure services.
5+ YOE2+ MgmtRequires 5+ years in IT support, technical operations, or managed services and 2+ years leading technical teams, escalations, or incident response; ITIL knowledge and strong communication skills required.
ITIL, Microsoft technologies, Cisco, CompTIA Network+, CompTIA Security+
Job PostingView all
1mo
Save
Mark Applied
Hide
Behavioral Health Technician
Temecula or Utah
$22-$24/hr OnsiteFull Time
The OCD & Anxiety Treatment Center
The OCD & Anxiety Treatment Center: Provides specialized clinical treatment for OCD and anxiety disorders.
Provide behavioral support in an IOP setting, facilitate groups, document in EMR, apply de-escalation and crisis management, and engage clients therapeutically.
EMR, Google Docs, Google Sheets, Google Meet
Job PostingView all
1mo
Save
Mark Applied
Hide
Case Management Auditor-Personal Injury Cases
Beverly Hills or Costa Mesa
$80k-$100k/yr OnsiteFull Time
Pathway Law Firm
Pathway Law Firm: Personal injury law firm providing legal representation and advocacy.
Conduct comprehensive audits of personal injury claims, verify compliance, maintain audit reports, identify escalation and process improvements, and meet documentation standards; experience with Salesforce or case management systems preferred.
Salesforce
Job PostingView all
1mo
Save
Mark Applied
Hide
Sr. Professional, Client Account Services
San Diego or Dallas
$74k-$100k/yr OnsiteFull Time
Cotality
Cotality: Provides property data, analytics, and workflow intelligence solutions.
5+ YOEBachelor’s degree or equivalent; 4+ years mortgage industry experience and 5+ years in client-facing or account management roles. Strong onboarding, client engagement, UAT, escalation management, and mentoring skills.
Job PostingView all
1w
Save
Mark Applied
Hide
Special Education Teacher
Orange, California, United States
$75k/yr OnsiteFull Time
Villages of California
Villages of California: Provides special education and mental health services to youth.
Teach students with emotional, behavioral, and educational challenges; collaborate with clinical and instructional staff; and use classroom management, behavior intervention, de-escalation, and specialized instruction practices.
Collaborative Problem Solving (CPS)
Job PostingView all
1d
Save
Mark Applied
Hide
Lead Docusign Developer
Miami or Irvine or Irving
$107k-$134k/yr OnsiteFull Time
Lennar
LennarNYSE: LEN: Builds and sells quality residential homes across the United States.
5+ YOE5+ years of DocuSign administration and enterprise integrations; IAM, SSO, provisioning, roadmap, vendor management, escalation resolution, independent technical direction, and mentoring experience required.
DocuSign, DocuSign eSignature, Salesforce, JDE, ServiceNow, SailPoint, Okta, Azure AD, Microsoft Teams, Microsoft Outlook, API, Connect, Federated ID, SSO, IAM
Job PostingView all
1mo
Save
Mark Applied
Hide
Caregiver Liaison and Admin Friday to Tuesday
La Jolla, California, United States
$23-$25/hr OnsiteFull Time
Cheer Home Care
Cheer Home Care: Provides personalized in-home care and nursing services for seniors.
Friendly, organized, technology-comfortable candidate to manage scheduling, front-desk reception, caregiver support, and escalation during Friday–Tuesday schedule including weekend/overnight coverage.
Job PostingView all

Explore Jobs

Expand Your Job Search