233 itil jobs at 138 companies in Berwyn, IL
2d
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TC ITS Service Management Analyst
Lakewood, Illinois, United States
$100k-$125k/yr OnsiteFull Time
3+ YOEBachelor's degree in computer science or information systems, or equivalent experience; 3+ years of experience; ServiceNow, ITSM/ITIL, reporting, troubleshooting, and communication skills; ITIL Foundations certification required.
ServiceNow, JavaScript, HTML, CSS, Microsoft Office, Microsoft Visio, ITIL, CMDB
1mo
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Sr. IT Services Specialist
Chicago, Illinois, United States
$80k/yr OnsiteFull Time
5+ YOE5+ years in IT support/operations; experience with ITSM/ITIL, Microsoft 365 and Windows; strong escalation handling, stakeholder communication, and process improvement skills.
ITSM, ITIL, Microsoft 365, Windows
4w
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ServiceNow System Administrator
Pleasant Prairie, Wisconsin, United States
OnsiteFull Time
2+ YOEBachelor's degree in a related field; strong knowledge of ITIL processes, JavaScript, and ServiceNow customization; customer service, communication, and problem-solving skills; CSA preferred.
ServiceNow, JavaScript, ITIL
6d
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Director, IT Service Continuity
North Chicago, Illinois, United States
$161k-$305k/yr HybridFull Time
9+ YOEBachelor’s degree with 10+ years or master’s degree with 9+ years, extensive IT continuity or crisis management experience, ITSM/ITIL expertise, and complex team leadership.
IT Service Management (ITSM), ITIL, ServiceNow, Coupa, ProcessUnity, CL Digital, AI
1mo
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Principal, Application Capability Owner
Franklin or Carrollton or Chicago or Morrisville or Boston
$142k-$214k/yr HybridFull Time
7+ YOEBachelor's degree and minimum 7 years enterprise IT experience owning ERP/platforms; strong ERP, ITIL, governance, cybersecurity, DR/BCP, and stakeholder leadership skills.
SAP, Oracle, Microsoft Dynamics, Infor, Application Lifecycle Management (ALM), ITIL, ITGC, CMDB, Disaster Recovery (DR), Business Continuity Planning (BCP), High Availability (HA)
2mo
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Production Reliability Engineer II
Scottsdale or San Francisco or Chicago or New York
$66k-$82k/yr HybridFull Time
2+ YOEBachelor's degree in CS/IS; 2-5 years in IT/DevOps; ITIL/ITSM knowledge; Agile; strong problem solving; ability to relate business needs to system capabilities.
ITIL, ITSM, Agile, Networking, Distributed Systems
6d
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Manager, Technology Support
Chicago, Illinois, United States
$108k-$135k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience, 5+ years in technology support, vendor management, or IT service management, ITIL experience, strong analytics, communication, and stakeholder management skills.
ITIL, ServiceNow, Power BI, Jira, Confluence
3w
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Senior Manager, End User Technology Engineering
Salisbury or Chicago or Quincy
$151k-$227k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in technology; IT service management, ServiceNow, remote support, incident escalation, and ITIL experience; strong communication and delivery skills.
Windows, macOS, Microsoft Intune, Microsoft Defender, Endpoint Manager, SCCM, JAMF, SysTrack, Zscaler, Windows Hello for Business, Microsoft Authenticator, Citrix RemoteApps, VDI, Azure Virtual Desktop, ServiceNow, ITIL, Agile
6d
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Manager, Technology Support
Chicago, Illinois, United States
$108k-$135k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in technology support, vendor management, or IT service management; ITIL experience; strong analytics, communication, and stakeholder management skills.
ServiceNow, PowerBI, Jira, Confluence, ITIL
2d
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Digital Grid Modernization Lead, Senior Manager
Houston or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Richmond or Rochester or Rosemont or Sacramento or Boston or St. Louis or Salt Lake City or San Antonio or San Diego or San Francisco or San Juan or Seattle or Spartanburg or Albany or Stamford or Atlanta or Toledo or Austin or Washington or Denver or Des Moines or Detroit or Buffalo or Florham Park or Fort Worth or Greensboro or Hartford or Grand Rapids or Indianapolis or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Montpelier or Nashville or New Orleans or New York City or Oklahoma City or Philadelphia or Phoenix or Pittsburgh or Portland
$124k-$280k/yr OnsiteFull Time
6+ YOEBachelor's degree and 6+ years of experience required; advanced ITIL, ITSM, utility grid modernization, vendor management, systems thinking, and cross-functional leadership experience preferred.
ITIL, IT Service Management (ITSM)
1d
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PaaS Infrastructure Engineering Cloud Automation &Tools Consultant - WFH
Chicago or Richardson
$112k-$203k/yr RemoteFull Time
6+ YOEBachelor's degree and 6 years of IT experience, or equivalent alternatives; Azure SQL, Ansible, Harness, cloud automation, monitoring, ITIL, operations management, and database security experience required.
Azure SQL, Azure SQL Managed Instances, Ansible, Harness, ITIL v3, Cosmos DB, Azure Database for PostgreSQL, C#, Java, Python
1mo
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Manager, Workplace Technology Services
Chicago, Illinois, United States
$85k-$120k/yr OnsiteFull Time
5+ YOE5+ years in IT service delivery or service desk management; experience managing distributed/global support teams, ITSM/ITIL, onboarding/offboarding and access governance, stakeholder and vendor management.
Freshservice, Workspace ONE, CrowdStrike, Microsoft 365, Azure Active Directory / Entra ID, ITIL
2mo
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ServiceNow Architect
Abbott Park, Illinois, United States
$113k-$227k/yr OnsiteFull Time
8+ YOEBachelor's degree, 8+ years IT experience, 4+ years ITSM/ITIL, strong ServiceNow architecture and governance expertise, hands-on ServiceNow administration/development, integrations and CMDB/CSDM knowledge.
ServiceNow, ServiceNow ITSM, CMDB, CSDM, web services, SOAP, MID Server, ITIL
3w
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Cyber SDC - WAF Operations Solution Engineer- Staff
Chicago or United States
$83k-$136k/yr HybridFull Time
1+ YOE1-2 years web application security/WAF experience; hands-on Cloudflare and Imperva; Terraform preferred; bachelor's degree preferred; strong analytical and communication skills; ITIL familiarity.
Cloudflare, Imperva, Terraform, ITIL, WAF
1mo
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Epic Certified Beacon Consultant 6304718
Milwaukee or Herndon or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Redmond or Bentonville or Beaverton or Detroit or San Diego or Maine or Maryland or District of Columbia or United States
$75-$85/hr OnsiteFull Time
3+ YOE3+ years Healthcare IT Beacon analyst experience, Epic Beacon certification, high school/GED; experience with oncology workflows, ServiceNow/ITIL documentation, HIPAA compliance, and on-call rotations.
Epic Beacon, ServiceNow, ITIL
1mo
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Executive Director, Infra Build & Run
Lake Forest, Illinois, United States
$135k-$251k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's (or equivalent),10+ years IT leadership with 5+ years leading enterprise infrastructure, experience with ITIL/ITSM/SIAM, managing MSPs, cloud and data center platforms (Azure preferred).
ITIL, SIAM, ITSM, Azure
3w
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Cyber SDC - WAF Operations Solution Engineer- Staff
Chicago or United States
$83k-$136k/yr HybridFull Time
1+ YOERequires 1–2 years of web application security operations experience, hands-on Cloudflare and Imperva WAF experience, and knowledge of web protocols, security principles, ITIL, and incident management.
Cloudflare, Imperva, Terraform, ITIL
2mo
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ServiceNow Architect
Abbott Park, Illinois, United States
$113k-$227k/yr OnsiteFull Time
8+ YOEBachelor's in Business/Computer Science, 8+ years IT experience, 4+ years ITSM/ITIL experience, strong ServiceNow architecture and governance expertise, hands-on ServiceNow admin/dev and integrations experience.
ServiceNow, ITSM, CMDB, Discovery, CSDM, SOAP, Web services, MID Server, ITIL
1mo
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Zone Manager
Chicago, Illinois, United States
$90k-$115k/yr OnsiteFull Time
8+ YOE8+ years experience managing end-to-end EUC/workplace service delivery, SLA/incident management, vendor and field technician oversight, ITIL-based processes, reporting, and stakeholder management.
ITIL
1mo
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Sr. IT Services Specialist
Chicago, Illinois, United States
$80k/yr OnsiteFull Time
5+ YOE5+ years IT support experience; strong ITSM/ITIL knowledge, Microsoft 365, Windows, and identity/access management; proven escalation handling, mentoring, service improvement, and stakeholder engagement skills.
ITSM, ITIL, Microsoft 365, Windows, identity/access
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