160 onboarding manager jobs at 127 companies in Everett, MA
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Senior Customer Onboarding Manager
United States or Boston
$60k-$70k/yrRemoteFull Time
Foley: Compliance and hiring software for safety-sensitive fleet operations.
5+ YOE5+ years in customer success/onboarding in SaaS; enterprise onboarding experience; strong project management, executive presence, and communication; experience with Salesforce or Planhat; familiarity with DOT/FCRA; openness to AI.
Mimecast: Provides cloud-based email security and cyber resilience solutions.
4+ YOE4+ years in sales enablement or GTM onboarding in B2B SaaS, people leadership, facilitation, curriculum design, analytics, and familiarity with LMS/Seismic/Salesforce.
Focus Financial Partners: Global partnership of independent fiduciary wealth management firms.
Project manager with proven experience leading enterprise IT programs, bachelor’s degree in business/management, strong leadership and communication, proficiency with Asana and related financial platforms; Agile/SAFe/PMP certifications helpful.
KlaviyoNYSE: KVYO: Software platform for automated e-commerce marketing and customer data.
8+ YOE8+ years in program management or L&D with onboarding and global program experience, instructional design skills, stakeholder management, data-driven measurement, and experience applying AI to learning.
Electronics For Imaging: Develops industrial inkjet printers and digital printing solutions.
5+ YOEBachelor's preferred, 5+ years in customer success/sales/service, experience with implementations and capital equipment installations preferred, strong communication and problem-solving, proficiency with Microsoft Word/Teams/Excel.
Microsoft Word, Microsoft Teams, Microsoft Excel, Salesforce, SAP
Care New England Health System: Integrated non-profit health system providing hospital and medical services.
5+ YOEMasters degree required (MSN preferred), current RI RN licensure, 5+ years clinical experience with 2+ years in a specialty area, ACLS/BLS/NRP as required, specialty certification within first year, teaching and computer software skills.
SnowflakeNYSE: SNOW: Cloud-based platform for data storage, processing, and analytics.
7+ YOE7+ years experience in sales/pre-sales/implementation with onboarding focus; Bachelor's degree required; experience with learning design, measurement, enablement tooling, stakeholder management, and strong communication skills.
Articulate, Synthesia, RISE, Google Sheets, Google Slides, Google Docs, Google Calendar, Slack, AI tools
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
12+ YOE3+ MgmtSenior technical leader with extensive SaaS operations and financial systems experience; 3+ years management, 8+ years SaaS operations, 12+ years in investment software; bachelor’s in CS/IS; client-facing and travel occasionally.
C#, Java, FIX, Ansible, ETL, MQ, PL/SQL, Web Services, Azure, AWS, RDBMS, Charles River IMS, Alpha Services
Beth Israel Lahey Health: Integrated regional healthcare provider operating hospitals and clinical centers.
3+ YOEBachelor's degree, 3+ years healthcare experience, strong organizational and project management skills, Microsoft proficiency, ability to communicate with senior clinical leaders and manage onboarding for providers.
ZoomInfoNASDAQ: GTM: Provides B2B contact data and sales intelligence software.
5+ YOE5+ years relevant experience with 2+ years supporting Enterprise accounts, people leadership experience preferred, Bachelor's degree preferred, Salesforce and project management tool knowledge, strong communication and data-driven program leadership.
Laborie: Manufacturer of specialized medical diagnostic and therapeutic equipment.
4+ YOEBachelor’s degree; 4+ years sales in B2B/medical devices; design and execution of education/training programs; able to present training materials; travel up to 50%.
Senior Client Services & Onboarding Manager-Full Time Remote
Boston, Massachusetts, United States
$70k-$80k/yrRemoteFull Time
Contributor Development Partnership: Providing fundraising and data services for public media stations.
5+ YOE5+ years in client services or project management, experience managing diverse client portfolios, proficiency with SalesForce and CRM systems, budgeting and reporting experience, strong communication and critical thinking; Bachelor's degree preferred.
Vitra Health: Provides home healthcare and adult foster care services.
2+ YOE2+ years in HR, employee training, or L&D (healthcare preferred). Manage LMS and EHR training, design and deliver in-person and e-learning programs, ensure regulatory compliance, bachelor’s preferred, RN/LPN preferred.
DatadogNASDAQ: DDOG: Observability and security platform for cloud applications and infrastructure.
2+ Mgmt2+ years people management in software engineering, experience managing full‑stack teams, product‑oriented, data‑driven, strong communication and coaching skills, experimentation and analytics experience.
Scholar RockNASDAQ: SRRK: Develops monoclonal antibodies for serious neuromuscular and metabolic diseases.
8+ YOE8+ years in biotech/pharma patient services or related functions, prior people leadership, deep patient access/reimbursement/HUB knowledge, escalation management, HIPAA/compliance familiarity; bilingual Spanish preferred.
HubSpotNYSE: HUBS: Provides a customer platform for marketing, sales, and service.
Experience in Security GRC/IT Compliance or IT Audit, people management plus hands-on IC work, deep control design (SOX 404), risk-based scoping/testing, AWS/microservices/CI/CD familiarity, strong communication.
AWS, CI/CD, IAM, ISO 27001, SOC 1, SOC 2, NIST, ISO 42001
Workable: All-in-one platform for recruiting and human resources management
3+ YOEBachelor's degree, 3+ years in customer implementation/onboarding/project management or consulting, experience managing multiple implementations and professional services (integrations, data migrations), requirements analysis, and customer-facing work with HR leaders.
Relay: Digital banking and cash flow management for small businesses.
5+ YOE5+ years product management experience, strong data skills with SQL, experimentation/AB testing experience, activation/onboarding expertise, cross-functional collaboration, excellent communication and storytelling.
WHOOP: Wearable technology for personalized health and performance tracking.
5+ YOE5-8+ years product management experience; strong analytics; proficient in SQL; experience with growth/retention; knowledge of DTC subscription and onboarding/gamification; excellent communication; self-sufficient; able to mentor.