44 product support engineer jobs at 27 companies in Monroe, NC
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Product Support Engineer- Building Services
La Crosse or Pueblo or Tyler or Noblesville or Davidson or Clarksville or Columbia or Saint Paul
$76k-$136k/yrHybridFull Time
Trane TechnologiesNYSE: TT: Global provider of heating, ventilation, and air conditioning solutions.
2+ YOEBachelor's degree in engineering or relevant industry experience required; 2+ years preferred. Requires communication, computer, HVAC product, sales support, pricing, and independent travel skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Cloud-based Selection Software
CarrierNYSE: CARR: Provides HVAC, building automation, and refrigeration solutions globally.
5+ YOEBachelor's in Mechanical/Electrical/Chemical Engineering,5+ years commercial HVAC design or sales support,3+ years technical HVAC product knowledge,EMR not stated,proficiency with relevant software,excellent communication and problem-solving.
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Strong Core Java/J2EE production support experience (L2/L3), incident management, monitoring, debugging, and troubleshooting of microservices; familiarity with ServiceNow, Autosys, Splunk, Dynatrace or AppDynamics; bachelor's degree or equivalent.
The Clearing House: Operates core payment systems and infrastructure for U.S. banks.
Bachelor's degree or equivalent experience; application support in high-availability production environments; payment systems, Windows/Linux, network technologies, IBM MQ, Connect:Direct, SFTP, incident management, and 24x7 support.
Windows, Linux, IBM MQ, Connect:Direct, SFTP, ITIL
Sr. Engineer, Contact Center Platform Stability & Production Support
Fort Mill or Charlotte
$106k-$177k/yrHybridFull Time
LPL FinancialNASDAQ: LPLA: Provides wealth management and brokerage services to financial advisors.
6+ YOEBachelor's degree,6+ years supporting contact center technologies,3+ years with contact center platforms (NICE CXOne,IVR,ACD),experience in production support,release management,CI/CD and incident resolution.
6+ YOEBachelor's in CS/IT/Engineering,6+ years supporting contact center or enterprise application operations,3+ years with contact center platforms (NICE CXOne,IVR,ACD),experience in incident response,release management,and CI/CD practices.
4+ YOE4+ years media production experience; design and maintain reliable broadcast/video production workflows; troubleshoot live-production issues; support high-visibility executive broadcasts; testing and documentation skills.
Wells FargoNYSE: WFC: Global provider of banking, investment, and mortgage financial services.
5+ YOE5+ years systems engineering and 5+ years site reliability engineering experience; experience with production application support, CI/CD, automation, observability, and large-scale Java/.NET systems.
Charter CommunicationsNASDAQ: CHTR: A leading broadband connectivity and telecommunications services provider.
3+ YOEBachelor's degree or equivalent; 3+ years scripting, production deployments, Linux support, and incident management; experience with SQL, MSSQL/Oracle, AWS, containers, CI/CD tools and telemetry platforms.
LendingTreeNASDAQ: TREE: Provides an online marketplace for comparing financial and insurance products
4+ YOE4+ years platform/cloud/DevOps experience, Snowflake administration, CI/CD pipeline design, AWS/Azure, Kafka, scripting (Python/SQL/Bash), on-call production support and troubleshooting.
Lowe'sNYSE: LOW: Operates a chain of retail home improvement and hardware stores.
5+ YOEBachelor's or equivalent experience,5+ years IT/technology experience,experience in retail technology initiatives,product/Agile experience using JIRA,ability to lead pilots and support emerging hardware/software POCs.
Applications Engineer II, Division Production Software
Huntersville, North Carolina, United States
RemoteFull Time
HexagonNasdaq Stockholm: HEXA B: Provides industrial sensors, software, and autonomous digital reality solutions.
2+ YOE2+ years experience in software support or service, high school diploma required; bachelor’s degree preferred; strong customer service, communication, analytical skills; proficient with CABINET VISION and Microsoft Office; ability to travel up to 20%.
Vanguard: Provides mutual funds, ETFs, and investment management services.
3+ YOEBachelor's or equivalent,3+ years supporting enterprise scheduling or IT operations,Control-M experience preferred,knowledge of job scheduling concepts,production support and strong communication skills.
Control-M, Autosys, Tidal, Redwood, Stonebranch, UC4/Automic, Dollar Universe
TruistNYSE: TFC: Offers personal banking, business lending, and investment management services.
7+ YOEBachelor's degree and 7+ years of software development experience required. Preferred: 5+ years of ServiceNow engineering, API integrations, OAuth, platform security, production support, and relevant certifications.
Vanguard: Global investment management and financial services provider.
3+ YOEBachelor's degree or equivalent; 3+ years supporting enterprise scheduling, workload automation, production operations, or IT operations; Control-M or comparable scheduling tools; workflow troubleshooting and documentation.
Control-M, Autosys, Tidal, Redwood, Stonebranch, UC4/Automic, Dollar Universe
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE5+ years Java/J2EE or ASP.NET, 4+ years SQL, Splunk and APM (Dynatrace/APM Dynamics), Linux command experience, HS diploma/GED; production support, on-call, monitoring and root-cause analysis skills.
Columbus or Chicago or Charlotte or Indianapolis or Dallas or Pittsburgh or Detroit or Minnetonka or Cincinnati or Akron or Cleveland
$57k-$113k/yrOnsiteFull Time
HuntingtonNASDAQ: HBAN: Provides regional commercial, consumer, and mortgage banking services.
5+ YOEExperience supporting mainframe and API ecosystems, troubleshooting production incidents, batch scheduling, API modernization, monitoring and RCA; bachelor’s degree or several years' related experience often required.
Ally FinancialNYSE: ALLY: Digital financial services provider specializing in auto financing and banking.
7+ YOE7+ years relevant experience; hands-on Node.js/NestJS and TypeScript backend; React/Next.js frontend; AWS serverless (Lambda, API Gateway, Step Functions), Terraform, CI/CD and production support; strong architecture and leadership skills. No visa sponsorship.